In this week’s episode, I want to welcome The Melissa Ricks Team! This amazing team is made up of 1 Agent and 4 primary business partners that have completed 209 transactions with volume just short of 70 Million, isn't that extraordinary? You should be wondering how they could achieve it. Well, they will share with us how they made that possible and will show us why dreams demand hustle!

Let's dive into this real estate machine!

[00:01 - 19:18] Opening Segment

  • Melissa introduces two members of her team.
    • Deja Ricks: Director of Operations
    • Erin Munoz: Transaction Manager
  • Deja shares a lit bit of her background
    • Degree in technology and project management
    • Started her own business: account management
  • Erin talks about her story
    • Getting in real estate after being transferred to Jacksonville
    • Her involvement in transactions

[19:20 - 36:15] How Melissa Ricks Team work

 

  • Be willing to tweak is key

 

    • Identify why are your gaps
  • The process that is followed since the first touch.
    • Know the background of the customer and send a welcome email
    • Set up a listing appointment: Intake form
    • Set expectations
    • Get to contract and walking into transactions
  • The importance of communication within the team
    • Take your role and own it
    • Be on the same page with everyone
    • Trust each member of the team is doing her part
  • Tools Melissa Ricks Team uses 
    • G suite, Jotforms, Tuliar, Dotloop, etc.

[36:16 - 51:00] Dreams Demand Hustle

  • How to support your team and make sure the customer is satisfy 
    • Have faith in your partner
    • Genuinely care about the team
    • Learn how to redirect your brain
    • Make people think what they need most help with

[51:01 - 1:12:20] Thinking about The Hiring Process

  • Melissa Ricks Team’s perceptions of hiring.
    • The golden circle
    • Plan-do-review to check what works and what doesn’t
    • Keep in mind what the team needs and get rid of your ego
  • Support each member of the team no matter the situation
    • Protect each others and make sure everyone feels good
    • Spend time with your people
    • Cultivate our relationships

[1:12:21 - 1:27:04] Closing Segment

  • Being a better version of yourselves everyday
    • Increase life experience and impact lives
    • More attention to the people around you
  • Understand relationships to be successful.
  • Connect with Melissa Ricks Team
    • See links below.
  • Final words

Resources Mentioned:

Tweetable Quotes:

“Never get stuck in your comfortable way thinking it has to be like that forever.” - Melissa Ricks

“People would forget the tasks and the things that you went through, but they would never forget the way you make them feel.” - Melissa Ricks

“If you cannot fire someone, you should not be in a position of running or owning a business.” - Melissa Ricks

“Our core is built on relationships and impact. There is literally no limit to what you can do if that’s your focus.” - Melissa Ricks

Make sure to check Melissa RicksTeam and get the best service with weekly updates to all parties involved for a smooth transaction. Their customers and referral partners are the main source of  success and they take pride in delivering on their promises, and giving back to their communities!

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