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- Welcome to episode 372
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of the Microsoft Cloud IT Pro podcast
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recorded live on March 8th, 2024.
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This is a show about Microsoft 365
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and Azure from the perspective of it pros
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and end users where we'll
discuss a topic or recent news
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and how it relates to you.
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Today we'll be continuing
our discussion on Microsoft
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Intune, one of the most powerful tools
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for managing your
organization's devices, apps,
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and endpoint security.
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In this episode, we'll be
focusing on the app pillar
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of Intune, which includes app protection,
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app configuration, and office apps.
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We'll explore the many tools
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and features available to help you manage
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and secure the apps
your organization uses.
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Join us as we dive deeper
into app capabilities
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of Microsoft Intune.
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I should like script this out
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so I don't have to hit two buttons. You
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- Should automate yourself out of a job,
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- Not the way my day went today
with a automation
.
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- Yeah, you having some
automation woes at work?
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I, I'm gonna get you into it
just so you rant a little bit.
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- Okay. You're gonna get
me into it. One quick one.
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We do not need to spend time
figuring out why this happened
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because I don't know why it happened.
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I just turned everything back on.
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After I turned it all off,
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I essentially rebooted
the cloud and it worked.
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So I had a client call me the other day
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and like the SharePoint list was getting,
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I have an automation that
runs daily from A CSV
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to update a SharePoint list.
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Short story email gets sent to mailbox
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CSV gets picked up by Logic apps.
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Logic apps or the email tells logic apps
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to go fire off a runbook,
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which essentially grabs
the CSV outta blob storage,
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runs a PowerShell script against it
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to update a SharePoint list.
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It's a daily process. My Logic
app is literally three steps.
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New email, copy the
attachment to blob storage,
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run a runbook done.
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They call me yesterday
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and they're like, we're getting all kinds
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of duplicate things in
this SharePoint list
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and we just killed the Logic app
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and we don't know what's going on.
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It's like, okay, I've been dealing
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with issues like this all week, so
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why not another one today?
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I went in and looked at it,
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the logic cap worked as it should have.
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Email came. I saw where it
triggered, I saw where it went
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and added the file to Blob Storage
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and I saw where it triggered
the runbook only it ran
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for longer than it should have.
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When it triggered the runbook,
it was like it normally the
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nor Runbook normally runs
for like 45, 50 minutes.
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It had been running for
two hours and 15 minutes.
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Okay, maybe my PowerShell
script took longer to run.
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I went and looked at Azure
Automation, a single go run,
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an Azure automation
Runbook created like 50
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or 75 jobs
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of running this one PowerShell
script running this one
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Runbook a single
action to Logic Apps.
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Somehow told it to run
the runbook 75 times
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and it wasn't even running it properly
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because the PowerShell script wasn't
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doing what it was supposed to.
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Thus creating all these
duplicate items in the SharePoint
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list, we shut it all
down, canceled everything,
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turned it all back on
today and sent an email
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and everything's working fine.
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- Sounds like a good Logic
app gone bad. I don't know.
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Yeah, also sounds like a little bit
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of a complex process
you've instituted there.
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So can I, can I ask you some
probing questions? Sure.
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Well can the client
uploading the CSV upload
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it directly to Blob Storage?
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- Potentially it comes from,
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I could go into the whole
depth of the solution.
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It's an automated email
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that comes daily from another service.
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So there's another third
party application they have
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that runs, it's
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- Like an EDI kind of thing.
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- Yeah. Ish. And it like
sends the CSV from this system
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to this set email address
that triggers the Logic app.
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- One of the thoughts that
went through my head is
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if you can send it directly
to storage, either via Blob
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or maybe like if it is an
EDI ISH thing, most support
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P just SFTP, that thing straight in there
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and then leverage event grade events to go
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and kick off that stuff.
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Right? Like simplify
the process like kick.
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'cause if the, if the
mailbox is only there
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for automation purposes,
it's just overhead, right?
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It just kind of sits in the middle
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short circuit the mailbox.
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Yeah. I don't know that it, I
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- Don't know that it
fixes my issue though.
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- It doesn't fix your underlying
issue with Logic Apps.
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Like whatever Logic Apps did and
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and went wrong there it was,
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but it could fix your
issue with Logic Apps
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'cause you could have a, an
event that kicks off something
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that's maybe not a Logic app
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and drive things through that way. Yeah,
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- I don't know.
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It was just kind of bizarre.
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- It sounds like, like when
you described it it's like wow
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that's a lot of moving pieces
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so it it's maybe worth
one of those things.
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Investing in simplification, getting
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- Rid of one of them. Do
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- Some like self-op optimization
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and kind of tech debt removal.
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- Yeah, I could we have
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- Backup in the chat too.
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Like you you got folks telling
you it's a bad idea. Yes.
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Get rid of the mailbox.
I know this is your first
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inclination for many things.
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it's going in a mailbox.
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- Yeah. I'd have to see like
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what the options even are from
this other system to export
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that CS V or how it can,
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where it could go, what
they could do with it. Yeah,
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- If there's something
that's generating a CSV,
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it's probably worth investigating
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and seeing how that can be simplified.
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Conceivably there's a world
where it might be easier for you
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to like stand up a proxy
service in the middle, right?
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Like and that doesn't
need to be too complex
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or anything like that, right?
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That can kind of broker that
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communication back to SharePoint for
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- You.
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Other thing we've talked about it,
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we've just never implemented it.
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That would short circuit
even more of it is
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I believe this third party
service also has an API
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that we could in theory call
with like an Azure function
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or just have the PowerShell
script call the API directly
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and query the API and copy the
data to the SharePoint list
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and just have a PowerShell script
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and then it simplifies it even more.
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But it's time and money to
go recreate a process
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that was working fine up until it didn't.
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It was one of those classic cases too
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where like automation is great
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for the last year, year and a half.
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Absolutely no complaints.
It's been running flawlessly
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and then for whatever
reason automation blows up
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and it just creates a mess
because it's automated
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and you just expect it to work. I
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- Would also be worried about
some underlying thing changing
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like in the logic apps connector,
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like the whole mailbox flow, right?
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Like given the stuff between
exchange and their API surface
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and they're always moving
things around these days,
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you're also taking a dependency on
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that Logic apps connector
which is ultimately like built
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by another team, right?
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So at some point they probably come in
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and they go, Ooh, we're just gonna
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change functionality today.
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Then you break on the other side.
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- Yeah and that breaks not a big deal.
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You just go figure out why
the mailbox isn't there.
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And that actually happened yesterday
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to like the connection
to the mailbox dropped.
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We just went in and
reconnected. Reconnected it
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- TLDR.
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You like the pain that
you're gonna continue to
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to live with it?
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- No, I wanna go do it with the API.
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That would be the ideal goal
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and the ideal thing is
that Logic Apps doesn't go
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and create 75 instances of
a runbook. There you go.
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- It's, it's time to
write a statement of work
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and go, go get some money,
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- Some type of error checking
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for an error I never thought
I'd have to check for
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- It happens.
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It's, it's another from
the trenches thing for us.
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- Okay, so Pirate wants me
to get the mailbox forward it
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to a team channel and then I
go call an instance of copilot
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and have copilot ask copilot
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and teams with a prompt that
says go get the CSV file
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and process it this way
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and go do this and that and all of that.
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Ha get copilot in. There
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- You go.
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It can be AI driven.
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- I was playing with that in Excel today
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but that's another episode we
should get into our real topic
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since we promised part do
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- Real topic.
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Yes. So just to play things back,
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the last episode we talked
started talking about the
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suite of products that comprise
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Microsoft Intune and kind of
how that composes together.
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So we started our conversation
framing out Intune.
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I'll say again, I still really
like the way you think about
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it as kind of three pillars
across devices, apps
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and point security.
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And it turns out
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that our initial conversation only
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let us get through devices.
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So we still have two more
pillars to get through.
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We've gotta get through
apps and endpoint security.
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So you know, go back
and listen to part one
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where we covered devices,
how you can enroll them,
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onboard them, a kind
of high level overview
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of configuration options
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that are available, things like that.
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And then we've got the
continuation of things here.
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So let's see how far we get today.
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And let's start with our second pillar
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of applications.
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How does that sound? Well
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- The applications sounds like a plan
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and I didn't put up, I should
have started with another tab.
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We'll get to app protection policies.
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We are sharing the
screen for those of you.
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If I ever can find the time
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and if the cloud stops
breaking, I will try to get some
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of these up on YouTube too
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because that's ultimately been my goal.
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But applications. So I like
applications in Intune.
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This is, I would say there's a couple
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different facets to it.
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One of it maybe kind of drifts
into security a little bit.
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One of it kind of drifts into devices.
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But one of the things
I've been doing a lot
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with lately when it comes to apps
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and Intune is actually the deployment
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of applications in using Intune to
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publish applications
installers for various,
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various applications so
people can install 'em.
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So I think last episode
when we talked about some
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of the devices, we talked about autopilot
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and Intune when it came
to imaging devices.
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And this is what I've seen a
lot of is companies wanting
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to get away from the, let me get a device,
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let me go install my
own custom image on it
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and then I have to box it up again
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and then maybe send it to a user.
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Especially with all the remote work.
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So they've been saying, well
what can I do with autopilot
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and Intune to lessen this overhead?
255
00:10:13,285 --> 00:10:16,365
And I've had some people, I
don't know if we mentioned this
256
00:10:16,365 --> 00:10:19,845
or not, I've had some people
come in they kind of think
257
00:10:19,845 --> 00:10:23,685
of like, oh autopilot is now
my remote imaging tool .
258
00:10:23,865 --> 00:10:26,845
And I'm like, not really.
259
00:10:27,105 --> 00:10:28,445
And this is going back a little bit
260
00:10:28,445 --> 00:10:30,565
to devices really in a nutshell,
261
00:10:30,785 --> 00:10:35,445
all autopilot does is it
says this device belongs
262
00:10:35,445 --> 00:10:37,125
to my organization and
263
00:10:37,125 --> 00:10:39,605
therefore you need to use
an organization ID on it.
264
00:10:39,785 --> 00:10:42,605
At its core that's about
auto all autopilot does,
265
00:10:42,605 --> 00:10:46,965
there's a few things in like
the profiles in terms of with
266
00:10:46,965 --> 00:10:49,245
that organization device,
are you a standard user?
267
00:10:49,465 --> 00:10:51,805
Are you an admin? And then some of the out
268
00:10:51,805 --> 00:10:55,685
of the box setup scenarios
like maybe hide the EULA
269
00:10:56,145 --> 00:10:59,325
or take default keyboard
settings, some of that.
270
00:10:59,505 --> 00:11:01,365
But really autopilot doesn't have much.
271
00:11:01,465 --> 00:11:03,645
And then from there it gets into Intune.
272
00:11:03,705 --> 00:11:08,205
So autopilot is this device
belongs to my organization
273
00:11:08,305 --> 00:11:10,845
and you're going to log in
with an organization id,
274
00:11:10,865 --> 00:11:12,525
you're not gonna use a local id,
275
00:11:12,705 --> 00:11:15,165
you're not gonna go create an MSA account.
276
00:11:15,465 --> 00:11:17,925
You are going to use your organization ID
277
00:11:17,945 --> 00:11:18,965
to sign into the device
278
00:11:19,305 --> 00:11:20,525
and you're gonna be a standard user,
279
00:11:20,525 --> 00:11:21,645
you're gonna be an administrator.
280
00:11:22,555 --> 00:11:24,605
Typically when you have
an imaging scenario,
281
00:11:24,605 --> 00:11:26,405
you have a bunch of
applications pre-installed.
282
00:11:27,025 --> 00:11:28,965
Now that part of the
283
00:11:29,585 --> 00:11:32,805
new device onboarding moves
into this application pillar
284
00:11:32,825 --> 00:11:35,045
of Intune where you can go in
285
00:11:35,225 --> 00:11:36,885
and start creating these applications.
286
00:11:36,885 --> 00:11:38,845
Whether it's Adobe Creative Cloud
287
00:11:38,905 --> 00:11:42,245
or Adobe Reader, I know it's
Microsoft, it's Google Chrome,
288
00:11:42,955 --> 00:11:46,645
it's Spotify, it's Citrix, it's
289
00:11:47,515 --> 00:11:49,085
your office applications.
290
00:11:49,825 --> 00:11:52,445
Any of those applications
that maybe you install,
291
00:11:53,105 --> 00:11:55,205
you can now go package up
292
00:11:55,545 --> 00:11:58,445
and actually upload that install package
293
00:11:58,505 --> 00:12:01,885
or that Intune package into
your applications and Intune
294
00:12:02,225 --> 00:12:05,205
and now go in and start
assigning them to users
295
00:12:05,905 --> 00:12:06,925
or to devices.
296
00:12:07,545 --> 00:12:12,165
So in some cases I've had
like maybe it's an MSP
297
00:12:12,745 --> 00:12:15,245
app for remoting into devices
298
00:12:15,425 --> 00:12:18,645
or it's like a fresh service
discovery, some type of agent
299
00:12:18,645 --> 00:12:19,765
that you use for something
300
00:12:19,865 --> 00:12:23,565
and you're like, this really
isn't a user application.
301
00:12:23,595 --> 00:12:25,525
It's really more of a device application.
302
00:12:25,535 --> 00:12:28,485
Every device that's onboarded
should have this application
303
00:12:29,445 --> 00:12:31,565
regardless of who the user is.
304
00:12:31,945 --> 00:12:33,965
So you can assign applications to devices,
305
00:12:34,785 --> 00:12:38,485
you can assign them to users
and then as users log in
306
00:12:38,585 --> 00:12:41,605
or as devices are onboarded,
these applications
307
00:12:41,605 --> 00:12:44,365
that are required can be
pushed down to those devices.
308
00:12:44,825 --> 00:12:47,725
So it, it's not the image
in the sense that it's
309
00:12:48,415 --> 00:12:50,285
let's bundle all this together in image.
310
00:12:50,395 --> 00:12:52,925
It's this device is forced
into my organization,
311
00:12:52,995 --> 00:12:54,205
it's forced into this user
312
00:12:54,585 --> 00:12:56,685
and once that user logs into that device,
313
00:12:56,865 --> 00:12:58,645
I'm gonna force all
these applications down
314
00:12:58,905 --> 00:13:00,725
and install them on their device. It's
315
00:13:00,725 --> 00:13:03,085
- A little bit of, I mean it's
the layering that you used
316
00:13:03,085 --> 00:13:05,205
to do in the past with
maybe like a golden image.
317
00:13:05,345 --> 00:13:07,005
Yep. Your desktop deployment
318
00:13:07,465 --> 00:13:10,445
and the difference being,
hey, I might go out
319
00:13:10,445 --> 00:13:13,485
and say I'm taking like a
Windows client device, right?
320
00:13:13,485 --> 00:13:15,925
And I'm, I'm gonna go
ahead, I'm gonna install my
321
00:13:15,925 --> 00:13:17,525
applications on it and then like you said,
322
00:13:17,525 --> 00:13:20,525
I'm gonna take it back through
sealing that image, you know,
323
00:13:20,525 --> 00:13:22,485
and, and run it back to
the out of box experience.
324
00:13:22,515 --> 00:13:23,725
Like whatever you need to do
325
00:13:23,785 --> 00:13:25,485
to assists prep it and get it going.
326
00:13:25,865 --> 00:13:28,405
The layering approach, like
it can be a little bit slower
327
00:13:28,725 --> 00:13:29,765
'cause it's not all baked in.
328
00:13:29,905 --> 00:13:33,005
Yes. But the nice thing is
like you get the dynamicism
329
00:13:33,305 --> 00:13:35,365
of a policy driven approach
330
00:13:36,065 --> 00:13:38,485
to application deployment,
which is kind of cool.
331
00:13:38,585 --> 00:13:40,365
So at the end of the
day, like like you said,
332
00:13:40,365 --> 00:13:42,845
you can take an
organizational set of policies
333
00:13:42,905 --> 00:13:46,445
for things like devices
could be like IOT devices
334
00:13:46,975 --> 00:13:48,125
multi os, right?
335
00:13:48,125 --> 00:13:51,765
Like like all and package that
up and make it policy driven.
336
00:13:51,945 --> 00:13:54,765
So users in this security
group maybe get this set
337
00:13:54,765 --> 00:13:57,965
of applications, users in this
security group get this other
338
00:13:57,985 --> 00:13:59,405
set, everybody gets this thing.
339
00:13:59,655 --> 00:14:00,805
Which is really kind of cool
340
00:14:00,805 --> 00:14:04,165
because you get away from managing images
341
00:14:04,545 --> 00:14:06,405
and you're effectively managing access
342
00:14:06,405 --> 00:14:08,845
to applications maybe kinda
like on the identity side
343
00:14:08,845 --> 00:14:10,965
where like you can be really locked down
344
00:14:11,425 --> 00:14:13,045
or you can leverage things like,
345
00:14:13,045 --> 00:14:14,765
like you can do MDM on your device
346
00:14:15,065 --> 00:14:16,805
or you can do mam like what's the most
347
00:14:16,805 --> 00:14:17,885
important thing to manage?
348
00:14:17,945 --> 00:14:20,125
Is the most important thing
to manage the device itself
349
00:14:20,265 --> 00:14:23,685
or is the important thing
to manage the, you know,
350
00:14:23,685 --> 00:14:25,965
the application and
access to the application.
351
00:14:26,515 --> 00:14:29,845
Usually it's the latter.
352
00:14:29,915 --> 00:14:31,365
Like you wanna manage the application
353
00:14:31,365 --> 00:14:33,405
and access to the applic
and access to it, right?
354
00:14:33,595 --> 00:14:35,325
Like, and make that flow more seamless.
355
00:14:35,915 --> 00:14:39,285
I'll tell you like if you're
stuck in the kind of mentality
356
00:14:39,585 --> 00:14:42,285
of hey we still need to
do the golden image thing
357
00:14:42,285 --> 00:14:44,565
and that's how we deploy and you know,
358
00:14:44,585 --> 00:14:48,205
we come down from our
centralized repository of images
359
00:14:48,585 --> 00:14:50,085
and we bootstrap internally
360
00:14:50,985 --> 00:14:53,565
and that's, you know,
how we do everything.
361
00:14:53,635 --> 00:14:56,285
Like you're maybe missing
out a little bit on, on like
362
00:14:56,355 --> 00:14:59,365
that world and that dynamicism
and, and just to cover it.
363
00:14:59,365 --> 00:15:01,845
So there's a question in the
chat about app protection
364
00:15:02,165 --> 00:15:06,325
policies and are those App v,
app V is app virtualization,
365
00:15:06,455 --> 00:15:09,685
which is different 'cause
you're actually going
366
00:15:09,945 --> 00:15:12,605
and in this case like you're
pushing an application like
367
00:15:12,605 --> 00:15:14,965
let's take, well let's do a
whole bunch of applications.
368
00:15:14,965 --> 00:15:17,005
Let's let's imagine like office. Alright
369
00:15:17,025 --> 00:15:18,245
- So are we gonna go into this?
370
00:15:18,315 --> 00:15:20,045
Yeah. Are we done with the app deployment?
371
00:15:20,145 --> 00:15:22,205
All right, so app protection
policies are the next
372
00:15:22,205 --> 00:15:23,485
thing that we're gonna dive into.
373
00:15:23,765 --> 00:15:25,765
I just, I I wanted to make
sure. Okay. It's your show.
374
00:15:25,785 --> 00:15:27,885
No it's not, it's your
show. Okay, keep going.
375
00:15:28,155 --> 00:15:29,565
Nope, we're done with app installment.
376
00:15:29,595 --> 00:15:31,125
Okay, so app protection policies
377
00:15:31,605 --> 00:15:33,845
'cause yes, this was a question
in the chat now they're
378
00:15:34,005 --> 00:15:35,165
apologizing for derailing us.
379
00:15:35,615 --> 00:15:38,485
Don't apologize. It is
way too easy to derail us
380
00:15:38,665 --> 00:15:40,725
to apologize about derailing us .
381
00:15:40,875 --> 00:15:42,605
Okay, so app protection policies Scott,
382
00:15:42,905 --> 00:15:44,725
so once you've deployed
these applications,
383
00:15:45,095 --> 00:15:46,965
let's say you've deployed
these applications
384
00:15:47,025 --> 00:15:49,485
and they're on devices or users
have installed applications,
385
00:15:49,485 --> 00:15:50,725
what are app protection policies?
386
00:15:50,725 --> 00:15:54,805
- You're the Intune expert. I
told you this was your show.
387
00:15:55,075 --> 00:15:56,445
- Nope. You started down this path
388
00:15:56,465 --> 00:15:57,525
so you get to continue it.
389
00:15:57,525 --> 00:15:58,445
Oh my gosh because you know what,
390
00:15:58,445 --> 00:15:59,525
they're just as much as me.
391
00:15:59,765 --> 00:16:01,165
'cause I think you
actually introduced them
392
00:16:01,165 --> 00:16:04,445
to me like six years ago
or seven years ago. I have
393
00:16:04,445 --> 00:16:06,125
- A lot of gray hair, I
can't remember back that far.
394
00:16:06,905 --> 00:16:10,925
So I, I mean protection
policies are, you know,
395
00:16:10,965 --> 00:16:13,405
I think at a high level they,
they're just that they're,
396
00:16:13,555 --> 00:16:17,725
they are policies that are
applied to applications.
397
00:16:18,325 --> 00:16:22,085
I think about them primarily
as data protection policies,
398
00:16:22,235 --> 00:16:24,245
like remove the word app protection
399
00:16:24,245 --> 00:16:26,045
and really think about
like data protection
400
00:16:26,045 --> 00:16:28,685
but within context of
the operational controls
401
00:16:29,195 --> 00:16:31,805
that are available within an application.
402
00:16:32,225 --> 00:16:34,605
So let's say back to the office example,
403
00:16:34,695 --> 00:16:38,525
let's say you either deploy
office to your end users
404
00:16:39,185 --> 00:16:42,285
or your end users do the BYOD thing
405
00:16:42,465 --> 00:16:44,525
and they bring office along the way.
406
00:16:45,035 --> 00:16:48,365
What you want to do is you
wanna say like regardless of
407
00:16:48,365 --> 00:16:51,045
how this came in, whether it
came from one of my images,
408
00:16:51,225 --> 00:16:52,485
it came from one of my deployments
409
00:16:52,745 --> 00:16:56,925
or it came from a user who just
happened to go to office.com
410
00:16:56,925 --> 00:16:58,405
and download office like as one
411
00:16:58,405 --> 00:16:59,485
of their installs through there.
412
00:17:00,065 --> 00:17:03,605
The most important thing is
probably protecting the data.
413
00:17:04,265 --> 00:17:07,005
And so the cool thing here
is you kind of, again you,
414
00:17:07,025 --> 00:17:12,005
you go from MDM device management
to mam you're, you're back
415
00:17:12,005 --> 00:17:14,765
to application management
to a certain degree.
416
00:17:14,785 --> 00:17:16,245
So sometimes you wanna
layer both of these.
417
00:17:16,245 --> 00:17:18,365
Sometimes you wanna do
one and not the other.
418
00:17:18,945 --> 00:17:21,125
But the nice thing is effectively you're,
419
00:17:21,125 --> 00:17:25,485
you're pushing policy
downstream to based on the user
420
00:17:25,795 --> 00:17:30,005
that is accessing the
application, enforce this set
421
00:17:30,005 --> 00:17:31,365
of policies on top of it.
422
00:17:31,665 --> 00:17:33,765
So that can be a little bit
limiting in some situations
423
00:17:33,765 --> 00:17:36,605
because maybe the application itself
424
00:17:37,355 --> 00:17:40,005
doesn't support a particular
policy that you need
425
00:17:40,005 --> 00:17:41,725
for data protection or things like that.
426
00:17:41,985 --> 00:17:43,685
And that's when you go
down the MDM route, right?
427
00:17:43,685 --> 00:17:45,645
Like you actually enroll
the whole device and
428
00:17:45,645 --> 00:17:47,485
and maybe do some other
things on top of it.
429
00:17:48,025 --> 00:17:50,745
But I think it's always best
to kind of start from a,
430
00:17:51,095 --> 00:17:55,785
from kind of a mish perspective
versus the MDM thing.
431
00:17:55,805 --> 00:17:59,865
So like I'll give you a sense
like where I am at Microsoft,
432
00:17:59,865 --> 00:18:03,385
like we do a multi-layered
approach where you can get
433
00:18:03,385 --> 00:18:05,385
to some things without being M DMed
434
00:18:05,805 --> 00:18:08,225
and there's a set of applications
435
00:18:08,525 --> 00:18:10,945
and things that I can do
where I'm in one world
436
00:18:11,485 --> 00:18:13,465
and then if I want to go to
like the next click stop,
437
00:18:13,465 --> 00:18:15,665
like let me say I want
438
00:18:15,685 --> 00:18:18,465
to open a Word doc on an
internal SharePoint site
439
00:18:18,845 --> 00:18:22,105
that's gonna require me to have
a lockdown version of Word,
440
00:18:22,105 --> 00:18:24,065
which means my device needs to be MD MD
441
00:18:24,525 --> 00:18:26,865
but if I don't want MDM
my device, my employer
442
00:18:27,375 --> 00:18:29,065
also offers me virtual desktops.
443
00:18:29,285 --> 00:18:33,425
So I can go to a virtual
desktop which is protected
444
00:18:33,445 --> 00:18:36,505
by a policy that lets
me in through identity
445
00:18:36,505 --> 00:18:38,305
and like conditional access
and things like that.
446
00:18:38,565 --> 00:18:39,985
And then I can just get
to office from there.
447
00:18:40,085 --> 00:18:42,705
And then I don't need to
MDM my device in any way.
448
00:18:43,255 --> 00:18:45,505
They are this nice flexible way
449
00:18:46,045 --> 00:18:50,145
to have additional
operational controls on top
450
00:18:50,145 --> 00:18:53,025
of applications that are
deployed in your environment
451
00:18:53,645 --> 00:18:55,945
and make data protection policy driven.
452
00:18:56,075 --> 00:18:57,865
Which is kind of cool
when you think about it.
453
00:18:58,045 --> 00:19:00,225
And it's not just office stuff
that you can protect either,
454
00:19:00,275 --> 00:19:02,025
which makes it even better.
455
00:19:05,845 --> 00:19:07,465
- Do you feel overwhelmed by trying
456
00:19:07,465 --> 00:19:09,745
to manage your Office 365 environment?
457
00:19:09,885 --> 00:19:11,625
Are you facing unexpected issues
458
00:19:11,655 --> 00:19:13,505
that disrupt your company's productivity?
459
00:19:13,535 --> 00:19:16,305
Intelligent is here to help
much like you take your car
460
00:19:16,305 --> 00:19:18,705
to the mechanic that has
specialized knowledge on how
461
00:19:18,705 --> 00:19:21,745
to best keep your car
running Intelligent helps you
462
00:19:21,825 --> 00:19:23,505
with your Microsoft cloud environment
463
00:19:23,505 --> 00:19:25,105
because that's their expertise.
464
00:19:25,255 --> 00:19:26,545
Intelligent keeps up
465
00:19:26,545 --> 00:19:28,625
with the latest updates
in the Microsoft cloud
466
00:19:28,625 --> 00:19:30,065
to help keep your business running
467
00:19:30,425 --> 00:19:31,585
smoothly and ahead of the curve.
468
00:19:31,655 --> 00:19:33,545
Whether you are a small organization
469
00:19:33,545 --> 00:19:35,825
with just a few users
up to an organization
470
00:19:35,825 --> 00:19:39,065
of several thousand employees
they want to partner with you
471
00:19:39,125 --> 00:19:42,745
to implement and administer
your Microsoft Cloud technology,
472
00:19:43,315 --> 00:19:46,705
visit them at intelligent.com/podcast.
473
00:19:47,205 --> 00:19:51,625
That's I-N-T-E-L-L-I-G-I-N
474
00:19:51,705 --> 00:19:55,265
k.com/podcast for more information
475
00:19:55,285 --> 00:19:56,745
or to schedule a 30 minute call
476
00:19:56,745 --> 00:19:57,985
to get started with them today.
477
00:19:59,185 --> 00:20:01,785
Remember intelligent focuses
on the Microsoft cloud
478
00:20:01,925 --> 00:20:03,745
so you can focus on your business.
479
00:20:05,965 --> 00:20:07,145
That's why these are my favorite.
480
00:20:07,245 --> 00:20:09,465
We were talking a little bit
too even in the chat about
481
00:20:10,235 --> 00:20:13,185
especially like you said
the BYOD scenario where
482
00:20:13,725 --> 00:20:15,945
the way I always think of
it is that like puts in,
483
00:20:16,425 --> 00:20:18,385
I can't remember if this
is exactly what you said,
484
00:20:18,385 --> 00:20:19,585
but it puts that container
485
00:20:19,585 --> 00:20:22,425
around your corporate
data in an application
486
00:20:22,755 --> 00:20:25,105
where like Outlook and you
gave the example of Word
487
00:20:25,285 --> 00:20:29,225
and some of those where
that typical MDM scenario,
488
00:20:30,045 --> 00:20:31,745
you are giving that employer
489
00:20:31,885 --> 00:20:33,425
or whoever M DMed your device,
490
00:20:33,535 --> 00:20:34,825
full control of your device, right?
491
00:20:34,825 --> 00:20:36,225
They can do stuff with your camera,
492
00:20:36,225 --> 00:20:37,865
they can do remote
wipes, they can do all of
493
00:20:37,865 --> 00:20:40,505
that App protection policies
only gives them access
494
00:20:40,685 --> 00:20:44,105
to affect the corporate
data in the application.
495
00:20:44,205 --> 00:20:47,750
So your example of I think
Outlook where let's say I went
496
00:20:47,750 --> 00:20:49,685
and added my Gmail account into Outlook
497
00:20:49,685 --> 00:20:53,205
or I added my MSA, my
personal email into Outlook
498
00:20:53,585 --> 00:20:57,365
and I also added my
company email into Outlook.
499
00:20:57,865 --> 00:21:00,725
It only lets my company access or wipe
500
00:21:00,865 --> 00:21:03,165
or control that data within an Outlook
501
00:21:03,165 --> 00:21:06,885
that's in my company account,
not my personal account.
502
00:21:07,425 --> 00:21:10,605
So they can do things like
I pulled it up here, some
503
00:21:10,605 --> 00:21:12,245
of the examples of requiring a pin
504
00:21:12,345 --> 00:21:14,805
or a fingerprint to
access corporate email.
505
00:21:14,905 --> 00:21:16,005
So I can open up Outlook,
506
00:21:16,125 --> 00:21:18,165
I can go browse my personal
email all day long.
507
00:21:18,505 --> 00:21:20,925
As soon as I jump over to my
corporate email, it's going
508
00:21:20,925 --> 00:21:25,525
to force me to enter a pin or
do some type of fingerprint
509
00:21:25,665 --> 00:21:26,805
or face id.
510
00:21:27,145 --> 00:21:29,165
If I wanna protect data from being copied,
511
00:21:29,525 --> 00:21:33,125
I can say again personal email,
I can copy and paste data in
512
00:21:33,125 --> 00:21:34,365
and out of it all day I want to
513
00:21:34,665 --> 00:21:36,925
but my corporate email,
you can't copy an email
514
00:21:37,025 --> 00:21:39,565
and paste it into a text
message or copy an email
515
00:21:39,565 --> 00:21:42,245
and post it into the notes
application on your phone.
516
00:21:42,675 --> 00:21:44,565
That corporate data stays within
517
00:21:44,565 --> 00:21:46,605
that corporate bubble within
518
00:21:46,635 --> 00:21:48,125
that application on your device.
519
00:21:48,865 --> 00:21:52,565
And you can put a whole
bunch of different policies
520
00:21:52,945 --> 00:21:54,565
and restrictions around it.
521
00:21:54,785 --> 00:21:57,525
But also if a user leaves you can say
522
00:21:58,035 --> 00:21:59,045
it's their personal device.
523
00:21:59,165 --> 00:22:01,805
I feel really bad if I deleted
all your family pictures
524
00:22:01,805 --> 00:22:03,925
Scott, because IM DMed your device.
525
00:22:03,925 --> 00:22:05,925
Mm-hmm
and you ran away with it
526
00:22:05,925 --> 00:22:09,205
and I had to do a remote wipe with ma'am.
527
00:22:09,285 --> 00:22:11,445
I can say okay Scott, you
ran away at your device.
528
00:22:11,465 --> 00:22:12,685
You can keep all your pictures
529
00:22:12,945 --> 00:22:14,885
but I'm gonna completely remove all
530
00:22:14,885 --> 00:22:16,965
that corporate data from those
applications on your device.
531
00:22:17,115 --> 00:22:19,285
Yeah it gives a great middle ground,
532
00:22:19,715 --> 00:22:20,805
- It's a little bit different.
533
00:22:21,305 --> 00:22:23,445
It does take you kind of being open
534
00:22:23,745 --> 00:22:26,125
to a new way to do things.
535
00:22:26,125 --> 00:22:28,245
Particularly if you're
coming from that world
536
00:22:28,345 --> 00:22:31,205
of everything's super
locked down by default.
537
00:22:31,205 --> 00:22:32,925
Like you do kind of
have to take a step back
538
00:22:32,925 --> 00:22:35,245
and maybe think about
like hey what's the goal
539
00:22:35,425 --> 00:22:37,605
or the end state that I wanna be in?
540
00:22:37,905 --> 00:22:39,725
So I am a huge fan
541
00:22:39,725 --> 00:22:42,405
of ma m like I think like you
should really come from the
542
00:22:42,605 --> 00:22:45,525
approach of ma m first and not MDM first.
543
00:22:45,955 --> 00:22:48,565
Like convince me that we do need
544
00:22:48,565 --> 00:22:51,685
to do MDM rather than
let's do MDM by default
545
00:22:52,035 --> 00:22:54,965
because like every time you do this
546
00:22:54,965 --> 00:22:57,965
and you go down this path,
like usually is the data
547
00:22:57,965 --> 00:22:59,605
that's the most important
thing to protect.
548
00:22:59,865 --> 00:23:01,325
The more locked down you make things,
549
00:23:01,465 --> 00:23:03,205
the harder it is for your users.
550
00:23:03,785 --> 00:23:04,965
And there there's a series
551
00:23:04,985 --> 00:23:06,565
of trade-offs that come with that, right?
552
00:23:06,565 --> 00:23:09,645
Like you're introducing not
only friction maybe in accessing
553
00:23:09,645 --> 00:23:12,725
and working with the data,
you're also introducing a bunch
554
00:23:12,725 --> 00:23:14,805
of ancillary processes on the side.
555
00:23:14,875 --> 00:23:18,485
Like if you make it harder to log in
556
00:23:18,705 --> 00:23:21,285
to access your data and
SharePoint and pull that up
557
00:23:21,285 --> 00:23:24,885
and word on your desktop,
that's probably additional load
558
00:23:25,275 --> 00:23:28,125
that you're putting on
things like your help desk
559
00:23:28,225 --> 00:23:29,845
and your support organizations.
560
00:23:30,085 --> 00:23:31,965
'cause there's gonna be
more questions from your
561
00:23:31,975 --> 00:23:33,125
users in those areas.
562
00:23:33,665 --> 00:23:36,725
So great you protected
the data and the device
563
00:23:36,865 --> 00:23:38,765
but if you didn't need to go to that path,
564
00:23:38,985 --> 00:23:40,445
all you're doing is costing yourself
565
00:23:40,445 --> 00:23:41,605
more money in other places.
566
00:23:42,155 --> 00:23:44,605
It's an interesting kind of TCO exercise
567
00:23:44,745 --> 00:23:46,125
to come back and think through.
568
00:23:46,155 --> 00:23:47,205
Yeah to a certain degree.
569
00:23:47,205 --> 00:23:49,445
Like it, it does, it depends
on the devices like you
570
00:23:49,445 --> 00:23:51,885
mentioned like the containerization
and things like that.
571
00:23:51,985 --> 00:23:53,885
Or I guess the segmentation
572
00:23:53,885 --> 00:23:55,205
of data is the way I would put it.
573
00:23:55,205 --> 00:23:58,165
Like there's a big difference
between like a work profile
574
00:23:58,185 --> 00:23:59,485
and an Android device and the way
575
00:23:59,485 --> 00:24:03,165
that segments versus the way
like an app protection policy
576
00:24:03,505 --> 00:24:08,165
for for say like Outlook
on iOS works versus office
577
00:24:08,385 --> 00:24:10,565
or Outlook on a Windows device, right?
578
00:24:10,595 --> 00:24:13,085
They're all very different
in the operational controls
579
00:24:13,085 --> 00:24:16,525
that are available to
them and how they behave.
580
00:24:16,665 --> 00:24:18,525
And that's okay. Like I think
you can get through that
581
00:24:18,725 --> 00:24:21,445
'cause you're, you're probably
gonna have multiple OSS
582
00:24:21,465 --> 00:24:22,885
and multiple flavors
583
00:24:22,885 --> 00:24:25,965
of the same application across
OSS and things like that.
584
00:24:26,585 --> 00:24:28,725
But it definitely is kind
of like a consideration
585
00:24:28,725 --> 00:24:30,965
for you like how that
segmentation containerization
586
00:24:30,965 --> 00:24:34,805
of data occurs and how that manifests
587
00:24:34,825 --> 00:24:36,165
for users at the end of the day.
588
00:24:36,225 --> 00:24:38,005
But I think like, like I said,
589
00:24:38,005 --> 00:24:41,485
if you can do the the the
managed thing first you're making
590
00:24:42,115 --> 00:24:43,445
your users' lives easier.
591
00:24:43,575 --> 00:24:46,405
Which selfishly if you're
like an admin who has
592
00:24:46,405 --> 00:24:48,365
to support this stuff or
you're on the help desk side
593
00:24:48,365 --> 00:24:49,965
or anything like that, it also makes
594
00:24:49,965 --> 00:24:51,085
your life easier, right?
595
00:24:51,105 --> 00:24:52,285
And the easier your life is
596
00:24:52,285 --> 00:24:55,365
that typically means reduce
cost better cogs like
597
00:24:55,635 --> 00:24:56,925
that, that's not a bad thing. Yep.
598
00:24:57,065 --> 00:24:58,885
- And I would say even
from the admin perspective,
599
00:24:58,905 --> 00:25:01,605
it makes your life easier in terms of
600
00:25:02,435 --> 00:25:05,045
that initial enrollment
onboarding of devices.
601
00:25:05,275 --> 00:25:07,045
Like you go the full MDM route
602
00:25:07,045 --> 00:25:10,805
and you start dealing with
the Google management,
603
00:25:12,325 --> 00:25:13,405
whatever the work management,
604
00:25:13,845 --> 00:25:16,725
whatever their work management
thing is, now you deal
605
00:25:16,725 --> 00:25:19,685
with the Apple management
side of things, you have
606
00:25:19,685 --> 00:25:22,445
to start dealing with
certificates from these different
607
00:25:22,445 --> 00:25:26,125
vendors and there's a lot more setup
608
00:25:26,505 --> 00:25:29,245
and certificates that can expire on you.
609
00:25:29,425 --> 00:25:32,325
Not that anybody ever has
certificates expire on 'em
610
00:25:33,065 --> 00:25:34,085
- Now it was just DNS.
611
00:25:34,395 --> 00:25:35,405
It's never a certificates
612
00:25:35,595 --> 00:25:38,205
- That can affect the MDM process
613
00:25:38,825 --> 00:25:42,365
versus the application
management for me feels it's,
614
00:25:42,365 --> 00:25:46,085
there's a lot less from the
administrative side in terms of
615
00:25:46,085 --> 00:25:47,565
what you're managing, how you set
616
00:25:47,565 --> 00:25:48,605
it up, how you configure it.
617
00:25:48,665 --> 00:25:50,965
So I'm with you, I'll go
into a lot of companies,
618
00:25:50,965 --> 00:25:52,525
they'll be like yeah we
wanna manage the devices.
619
00:25:52,545 --> 00:25:53,965
And I'm like, so have you heard
620
00:25:54,655 --> 00:25:57,205
about app protection
policies and how these work?
621
00:25:57,265 --> 00:26:00,325
And they're like whoa, that's
awesome. We don't need an MDM.
622
00:26:00,385 --> 00:26:02,965
We can just do app protection policies
623
00:26:02,985 --> 00:26:04,845
and protect all the data and all the apps
624
00:26:05,025 --> 00:26:07,765
and segment it out and go that route.
625
00:26:07,985 --> 00:26:10,445
So I think it is, everybody's heard
626
00:26:10,445 --> 00:26:13,645
of mobile device management,
everybody's been doing it for
627
00:26:13,645 --> 00:26:15,805
so long, whether it's been through Intune
628
00:26:16,265 --> 00:26:18,405
or whether it's been through some
629
00:26:18,405 --> 00:26:20,485
of the other third parties, the airplay
630
00:26:20,705 --> 00:26:23,285
or whatever some of the other ones are,
631
00:26:23,285 --> 00:26:27,125
they all have their own that
not a lot of people have heard
632
00:26:27,125 --> 00:26:29,405
of or fully understand what
these app protection policies
633
00:26:29,405 --> 00:26:30,725
are And yeah I am.
634
00:26:31,145 --> 00:26:32,245
I'm a huge fan of them.
635
00:26:32,395 --> 00:26:34,325
- When you mentioned that maybe not a lot
636
00:26:34,325 --> 00:26:35,525
of folks have heard what these are,
637
00:26:36,165 --> 00:26:37,645
I bet they have heard about them,
638
00:26:38,315 --> 00:26:41,405
they just don't maybe know that
639
00:26:41,555 --> 00:26:43,645
- Realize
- We're talking about the same thing.
640
00:26:44,025 --> 00:26:46,925
So you mentioned management
experience, maybe we should kind
641
00:26:46,925 --> 00:26:49,485
of touch on that a little bit
because you know you do have
642
00:26:49,685 --> 00:26:52,525
multiple oss, you do have multiple flavors
643
00:26:52,525 --> 00:26:54,285
of applications, things like that.
644
00:26:54,985 --> 00:26:56,205
One of the things that's kind
645
00:26:56,205 --> 00:26:59,005
of maybe disappointed me
I been a friction point
646
00:26:59,105 --> 00:27:03,645
for me in this space is that
sometimes the admin experience
647
00:27:03,665 --> 00:27:07,485
for this is bifurcated and
it's kind of split up, right?
648
00:27:07,485 --> 00:27:10,725
Like so for something
like managing office,
649
00:27:10,945 --> 00:27:13,245
you might be doing cloud
policies in one part
650
00:27:13,245 --> 00:27:15,645
of the admin center for
something for managing OneDrive.
651
00:27:15,905 --> 00:27:17,005
You might be over in like the
652
00:27:17,005 --> 00:27:18,405
OneDrive admin center like what?
653
00:27:18,405 --> 00:27:20,405
Like admin.onedrive.com
654
00:27:21,025 --> 00:27:22,885
for managing this other thing over here.
655
00:27:23,185 --> 00:27:27,325
You might be inside of another
part of the Intune suite.
656
00:27:27,825 --> 00:27:29,725
So the, it starts to
get a little bit weird
657
00:27:29,965 --> 00:27:33,965
'cause we start to kind of
fall into the oh isn't a
658
00:27:33,965 --> 00:27:35,205
product, it's a suite .
659
00:27:35,345 --> 00:27:37,965
Yes. And now because it's, it's not
660
00:27:38,805 --> 00:27:42,125
cohesive across these admin
experiences for a application
661
00:27:42,125 --> 00:27:44,925
of policy in different flavors,
662
00:27:45,265 --> 00:27:48,085
it can be a little bit
difficult to get to that way.
663
00:27:48,605 --> 00:27:50,925
I will say like if you can get there,
664
00:27:51,485 --> 00:27:53,765
I really do believe like
at the end of the day,
665
00:27:53,835 --> 00:27:56,925
like the ROI is there like you
know somewhat flippantly like
666
00:27:56,925 --> 00:27:58,245
the juice is worth the squeeze.
667
00:27:58,825 --> 00:28:00,845
You can make it happen because a lot
668
00:28:00,845 --> 00:28:03,605
of this too is like you
kind of set it up once
669
00:28:03,745 --> 00:28:05,045
and then you just, you're done, right?
670
00:28:05,045 --> 00:28:06,365
Like you, you really don't come back
671
00:28:06,365 --> 00:28:07,925
and reconfigure office too often.
672
00:28:08,625 --> 00:28:12,565
So once you get all those
policies set up, cool, you know,
673
00:28:12,565 --> 00:28:14,165
we're ready to go think about it like
674
00:28:14,165 --> 00:28:15,885
how many times do you
come back, coming back
675
00:28:15,905 --> 00:28:17,605
and reconfiguring OneDrive,
676
00:28:18,185 --> 00:28:19,445
how many times are you gonna come back
677
00:28:19,445 --> 00:28:22,165
and reconfigure the way Outlook
behaves on mobile devices?
678
00:28:22,755 --> 00:28:24,405
Like you gotta go through the pain once
679
00:28:24,905 --> 00:28:26,885
and hopefully, you know,
680
00:28:26,885 --> 00:28:29,005
like I said there there is
ROI down the road there.
681
00:28:29,185 --> 00:28:30,885
- As long as nothing changes stuff
682
00:28:30,885 --> 00:28:31,885
- Is gonna change.
683
00:28:31,945 --> 00:28:33,925
But I think that makes
it easier too, right?
684
00:28:33,925 --> 00:28:37,325
In the world of the, the
old days of you know,
685
00:28:37,425 --> 00:28:41,445
hey let's layer all our
applications into a quote unquote
686
00:28:41,545 --> 00:28:42,685
golden image, right?
687
00:28:42,745 --> 00:28:44,405
And, and deploy that out to our devices.
688
00:28:45,035 --> 00:28:47,565
Like you know when you wanted
to update an application on
689
00:28:47,565 --> 00:28:50,725
that you either had some form
of slipstreaming that you had
690
00:28:50,725 --> 00:28:53,005
to do or you were going back
691
00:28:53,305 --> 00:28:57,245
and you were effectively
deploying that thing again, right?
692
00:28:57,885 --> 00:28:59,765
Updating the application,
installing the next version,
693
00:29:00,165 --> 00:29:03,405
resealing it like that never
worked like not as well
694
00:29:03,405 --> 00:29:05,125
as it was supposed to in my experience.
695
00:29:05,245 --> 00:29:06,605
I used to hate doing that stuff, right?
696
00:29:06,625 --> 00:29:08,965
It was effectively like rebuild
from scratch every time.
697
00:29:09,785 --> 00:29:12,845
So yeah, you gotta go to
different places maybe like it's,
698
00:29:12,875 --> 00:29:14,565
it's different in how
you interact with it.
699
00:29:14,885 --> 00:29:16,645
I would argue even for
like the segmentation
700
00:29:16,645 --> 00:29:17,685
and the admin experience,
701
00:29:17,685 --> 00:29:19,405
it's still easier at the end of the day.
702
00:29:19,965 --> 00:29:21,845
'cause now rather than going in back
703
00:29:21,845 --> 00:29:24,525
and redoing a whole
image and redeploying and
704
00:29:24,525 --> 00:29:27,085
and figuring out how to
get that stuff out to users
705
00:29:27,905 --> 00:29:30,445
on the desktop side and,
and what does that look like
706
00:29:30,465 --> 00:29:32,445
and how do you do either app streaming
707
00:29:32,465 --> 00:29:35,045
or app installation updates
with like you just go
708
00:29:35,065 --> 00:29:37,445
and figure out the policy and
then and and then you're done.
709
00:29:37,835 --> 00:29:39,365
It's far simpler. I
710
00:29:39,365 --> 00:29:40,365
- Would agree with that too.
711
00:29:40,365 --> 00:29:42,965
Like from a, I don't even know
712
00:29:42,965 --> 00:29:44,805
that I wanna call it a segmentation,
713
00:29:44,905 --> 00:29:47,285
but from like you said the
whole layering approach
714
00:29:47,345 --> 00:29:50,285
and the whole almost like
an a la carte type approach,
715
00:29:50,825 --> 00:29:54,365
you can make changes to
small portions of it.
716
00:29:54,585 --> 00:29:57,885
Change a single app, deploy
an update to a single app,
717
00:29:57,885 --> 00:30:01,845
make a slight tweak to a
configuration without going through
718
00:30:01,905 --> 00:30:03,485
and redeploying everything.
719
00:30:03,885 --> 00:30:05,685
I would even say a lot of these
720
00:30:05,945 --> 00:30:09,565
and I don't know where, so
configuration policies kind
721
00:30:09,565 --> 00:30:11,725
of falls into devices, kind
of falls into apps, kind
722
00:30:11,725 --> 00:30:12,805
of falls into endpoint security.
723
00:30:12,805 --> 00:30:14,565
Those kind of span all of them, even from
724
00:30:14,565 --> 00:30:17,965
that aspect like the
configuration policies
725
00:30:18,005 --> 00:30:21,685
that Microsoft has in place
now are getting pretty close
726
00:30:21,785 --> 00:30:24,165
to being on par with what
you could do with GPOs.
727
00:30:24,865 --> 00:30:27,685
Let me tell you from a GPO
perspective, I go into some
728
00:30:27,685 --> 00:30:29,965
of these organizations
and look at their GPOs
729
00:30:29,985 --> 00:30:33,365
of like we have these all these
GPOs way up at the top level
730
00:30:33,365 --> 00:30:35,925
and then we have GPOs down
layer all the way down layers
731
00:30:35,945 --> 00:30:37,325
and layers of GPOs
732
00:30:37,425 --> 00:30:40,125
and it's like by the time you
get down here you have like
733
00:30:40,125 --> 00:30:41,725
500 GPOs applying
734
00:30:41,785 --> 00:30:44,085
but you don't know which o
use they're inheriting from.
735
00:30:44,085 --> 00:30:47,285
And all of this, I think the app confi
736
00:30:47,305 --> 00:30:49,885
or not the app, it is app
configuration policies,
737
00:30:49,885 --> 00:30:52,765
device configuration policies,
all of those configuration.
738
00:30:53,165 --> 00:30:55,245
I will say you can absolutely still end up
739
00:30:55,245 --> 00:30:57,365
with 500 policies layered.
740
00:30:57,645 --> 00:30:59,485
I have seen organizations that have 30
741
00:30:59,545 --> 00:31:01,725
or 40 layered not 500 yet.
742
00:31:01,845 --> 00:31:03,125
I actually don't know there may be a limit
743
00:31:03,425 --> 00:31:06,405
but it feels a lot easier
to me because it's all flat.
744
00:31:06,555 --> 00:31:09,885
It's like here's all of our
policies all in a nice list
745
00:31:10,425 --> 00:31:13,045
and now instead of all
this weird inheritance,
746
00:31:13,415 --> 00:31:16,045
these just apply to a user or to a group
747
00:31:16,465 --> 00:31:18,845
or to all your devices where it's, I need
748
00:31:18,845 --> 00:31:20,645
to go test a new policy
749
00:31:21,225 --> 00:31:22,445
and I don't,
750
00:31:22,455 --> 00:31:24,245
maybe I just wanna push
it out to three devices.
751
00:31:24,425 --> 00:31:26,005
Now I'm not figuring out, okay,
752
00:31:26,005 --> 00:31:28,645
where in my OU structure can
I put these three devices
753
00:31:28,985 --> 00:31:31,045
so they'll only get these
settings, not these,
754
00:31:31,395 --> 00:31:33,685
it's just let's go into
a configuration policy
755
00:31:33,745 --> 00:31:35,045
and assign it to those three devices.
756
00:31:35,195 --> 00:31:36,965
Yeah, I think that segmentation,
757
00:31:36,965 --> 00:31:40,765
that layering in intune across policies,
758
00:31:40,765 --> 00:31:43,645
across application deployment, across some
759
00:31:43,645 --> 00:31:46,365
of the device security, it
just, it's a different way
760
00:31:46,365 --> 00:31:48,285
of thinking about it but I
think once you wrap your head
761
00:31:48,285 --> 00:31:52,245
around it, it's a lot
simpler way to organize it.
762
00:31:52,585 --> 00:31:55,245
And I also have found,
Scott, you mentioned
763
00:31:55,795 --> 00:31:57,165
like going different places
764
00:31:57,425 --> 00:31:59,325
to set up different
policies and all of that.
765
00:31:59,845 --> 00:32:02,405
I feel like Microsoft is
trying to improve on that
766
00:32:02,475 --> 00:32:03,485
because more
767
00:32:03,505 --> 00:32:06,685
and more I have noticed the,
768
00:32:07,485 --> 00:32:09,645
I call it almost like the iframe approach
769
00:32:09,935 --> 00:32:13,165
where if you go into like
app configuration policies
770
00:32:13,165 --> 00:32:14,245
and go set up a policy,
771
00:32:14,995 --> 00:32:17,685
it's really just giving you
maybe a little different ui,
772
00:32:17,705 --> 00:32:20,925
but at the end of the day
it's still setting up a
773
00:32:21,125 --> 00:32:22,125
configuration policy and
774
00:32:22,125 --> 00:32:25,205
that same policies shows up if
you go look at like all your
775
00:32:25,485 --> 00:32:28,965
configuration policies
where maybe there's five
776
00:32:28,965 --> 00:32:31,045
or six different places
you can configure them,
777
00:32:31,425 --> 00:32:36,405
but it's just all looking
back to the same central spot.
778
00:32:36,785 --> 00:32:39,005
And I noticed that
earlier, I can't remember,
779
00:32:39,005 --> 00:32:41,525
remember if it was this way
with security before where,
780
00:32:41,865 --> 00:32:43,765
and this may be a bridge
into security, I'd go
781
00:32:43,765 --> 00:32:46,125
to endpoint security
and set up a BitLocker
782
00:32:46,345 --> 00:32:47,725
or disc encryption policy
783
00:32:48,025 --> 00:32:50,405
and it's really giving
me the same UI as if I go
784
00:32:50,405 --> 00:32:52,565
to the devices and set
up a configuration policy
785
00:32:52,985 --> 00:32:54,365
and go select BitLocker,
786
00:32:54,625 --> 00:32:58,125
it ends up all being two
different ways to get
787
00:32:58,185 --> 00:33:00,085
to the same thing or
set up the same thing.
788
00:33:00,405 --> 00:33:02,645
- I think they're better at
it today than they used to be.
789
00:33:02,915 --> 00:33:04,925
Like you go through the admin experiences,
790
00:33:05,665 --> 00:33:08,205
but there's still the
potential for disconnect there
791
00:33:08,505 --> 00:33:10,645
as just there is, hey like I'll, I'll go
792
00:33:10,645 --> 00:33:11,845
to OneDrive as an example again, right?
793
00:33:11,935 --> 00:33:15,765
Admin dot OneDrive can be a
slightly different experience
794
00:33:15,915 --> 00:33:19,165
than you see over in Intune itself.
795
00:33:19,315 --> 00:33:21,005
Like hey, when you're
going to like the Intune
796
00:33:21,055 --> 00:33:22,325
admin center and things like that.
797
00:33:23,065 --> 00:33:24,965
So you, you have to be mindful of like
798
00:33:25,015 --> 00:33:26,485
where you're working in the stack
799
00:33:26,905 --> 00:33:29,245
and how that composes for you, right?
800
00:33:29,245 --> 00:33:31,165
Like but I, I think that's all stuff
801
00:33:31,165 --> 00:33:33,245
that can be figured out, right?
802
00:33:33,245 --> 00:33:34,645
Like it's not the end of the day ,
803
00:33:35,075 --> 00:33:38,365
it's not hard at at the
end of the day to think
804
00:33:38,365 --> 00:33:39,405
through some of this stuff.
805
00:33:40,205 --> 00:33:43,885
I also think it's worth like
if you're an organization maybe
806
00:33:43,915 --> 00:33:47,885
that you know is imaging
exclusive for deployment,
807
00:33:47,995 --> 00:33:52,085
your GPO exclusive things
like that, taking a step back
808
00:33:52,185 --> 00:33:55,085
and doing a little bit of like
the rationalization exercise.
809
00:33:55,115 --> 00:33:56,965
Like hey, what's our North star
810
00:33:56,985 --> 00:33:59,765
and where do we really want to
be for some of these things?
811
00:34:00,115 --> 00:34:03,685
Because I think the easy answer is yeah,
812
00:34:03,695 --> 00:34:05,245
let's do the GPO thing, right?
813
00:34:05,245 --> 00:34:06,285
And we'll figure it out later.
814
00:34:06,305 --> 00:34:07,845
We don't know what we don't know today.
815
00:34:08,345 --> 00:34:11,325
And I think that gets
you into a little bit
816
00:34:11,445 --> 00:34:14,325
of trouble too if you're
not thinking about the,
817
00:34:14,705 --> 00:34:16,605
not only the applications
that are deployed,
818
00:34:16,665 --> 00:34:18,765
but again the data that's deployed about
819
00:34:19,105 --> 00:34:20,165
that's deployed with them.
820
00:34:20,355 --> 00:34:21,765
Like how is the data accessed?
821
00:34:21,765 --> 00:34:23,285
How is the data used and
what does that look like?
822
00:34:23,515 --> 00:34:25,525
It's kind of an eye-opening
experience if you've never gone
823
00:34:25,525 --> 00:34:27,445
through and rationalized it
within your organization.
824
00:34:27,885 --> 00:34:30,565
I always found it to be an
interesting thing to go through
825
00:34:30,745 --> 00:34:34,045
and, and even use like that
opportunity to talk about
826
00:34:34,425 --> 00:34:39,205
how we protect data as a
way to leverage other parts
827
00:34:39,225 --> 00:34:40,285
of the stack, right?
828
00:34:40,285 --> 00:34:43,085
Like, like there's all these
intertwined things between DLP
829
00:34:43,185 --> 00:34:46,045
and sensitivity labels,
app protection policies
830
00:34:46,045 --> 00:34:47,605
and all the things that come together
831
00:34:48,065 --> 00:34:49,285
and when you put 'em all together,
832
00:34:49,395 --> 00:34:51,925
like you do really get kind of a cohesive
833
00:34:52,495 --> 00:34:54,445
experience from from the user side,
834
00:34:54,815 --> 00:34:57,325
which arguably like the
most important thing,
835
00:34:57,325 --> 00:34:59,365
like the easier you make
security for your users,
836
00:34:59,715 --> 00:35:02,085
like I said, like the less
burden it is on everybody else in
837
00:35:02,085 --> 00:35:04,085
your organization and it
means they'll actually use it
838
00:35:04,085 --> 00:35:05,725
and won't try and subvert the process.
839
00:35:06,425 --> 00:35:08,245
- Yes, absolutely.
840
00:35:08,665 --> 00:35:11,445
So should we try to tackle,
should we keep this to two,
841
00:35:11,445 --> 00:35:13,205
should we jump into
security for a little bit
842
00:35:13,205 --> 00:35:14,445
before we wrap it up today
843
00:35:14,675 --> 00:35:15,675
- Real quick I guess.
844
00:35:15,675 --> 00:35:18,525
Okay. I mentioned the multi OS thing.
845
00:35:19,105 --> 00:35:22,085
So you know you have
protection policies today,
846
00:35:22,155 --> 00:35:25,725
like there's a whole set of
overarching maybe like global
847
00:35:26,065 --> 00:35:29,485
or like more generalized settings
that are available to you
848
00:35:30,105 --> 00:35:33,725
across things like Windows devices and,
849
00:35:33,725 --> 00:35:35,005
and kind of common apps there.
850
00:35:35,595 --> 00:35:40,245
Android and iOS is also available to you
851
00:35:40,745 --> 00:35:42,165
and it's one that I haven't played with,
852
00:35:42,205 --> 00:35:44,445
I don't know if you've had
a chance to play with them,
853
00:35:44,585 --> 00:35:47,445
but conditional,
conditional launch policies
854
00:35:48,185 --> 00:35:49,925
is another thing that you run into
855
00:35:50,625 --> 00:35:53,325
and can be another that you area
856
00:35:53,325 --> 00:35:55,285
that you kinda play around with.
857
00:35:55,545 --> 00:35:57,645
And then, and then you've
got various like conditional
858
00:35:57,645 --> 00:36:00,085
launch policies across, you know, windows
859
00:36:00,385 --> 00:36:01,765
and iOS and things like that.
860
00:36:01,985 --> 00:36:06,045
So for example, like a conditional
policy might be, I need,
861
00:36:06,305 --> 00:36:07,725
you can't launch this app
862
00:36:07,865 --> 00:36:09,445
unless you're on this version of Windows.
863
00:36:10,065 --> 00:36:12,765
So even though you don't manage
the device, you can dictate
864
00:36:12,795 --> 00:36:14,525
that hey the app can't launch,
865
00:36:14,525 --> 00:36:16,725
like you can't launch Outlook
basically until you get
866
00:36:16,725 --> 00:36:17,925
to this point release of Windows
867
00:36:18,785 --> 00:36:21,725
or you know, this particular patch so
868
00:36:21,725 --> 00:36:23,485
that you're protected from
the things that we want,
869
00:36:23,485 --> 00:36:24,805
we want you to be protected from.
870
00:36:25,105 --> 00:36:26,965
So you can get to all that stuff like you
871
00:36:26,965 --> 00:36:28,125
mentioned without GPOs.
872
00:36:28,125 --> 00:36:30,325
And I think without the,
the complexity of GPOs
873
00:36:30,325 --> 00:36:32,765
and the layering other things that,
874
00:36:32,885 --> 00:36:34,885
that come in there like
are there trade-offs?
875
00:36:35,145 --> 00:36:36,845
Yes. Do you have to go out
876
00:36:36,845 --> 00:36:39,205
and like figure out like are
the trade-offs worth it also?
877
00:36:39,225 --> 00:36:42,205
Yes. I would argue that it's
worth spending the time to do
878
00:36:42,205 --> 00:36:44,925
that rather than just
diving straight into GPOs
879
00:36:44,985 --> 00:36:47,245
or kind of like the legacy I'll, I'll,
880
00:36:47,245 --> 00:36:49,405
I'll call it the legacy
way to do things. Yeah,
881
00:36:49,525 --> 00:36:52,045
- I have not played with
conditional launch yet.
882
00:36:52,105 --> 00:36:53,365
The other one I wanna play
883
00:36:53,365 --> 00:36:57,165
with since we're talking about
secured apps is this I think
884
00:36:57,185 --> 00:37:01,205
is technically an intra feature,
885
00:37:01,785 --> 00:37:05,805
but the secure tunneling
between your corporate apps
886
00:37:05,985 --> 00:37:09,925
and Office 365 where you can
now set up those policies
887
00:37:09,925 --> 00:37:12,525
that say yeah, if you're
gonna open up Outlook,
888
00:37:13,025 --> 00:37:15,805
if you are opening up Outlook
on a mobile device, you have
889
00:37:15,805 --> 00:37:17,165
to have it over like a,
890
00:37:17,165 --> 00:37:21,005
essentially it's encrypted
VPN tunnel directly
891
00:37:21,115 --> 00:37:22,605
between that app.
892
00:37:22,755 --> 00:37:24,365
Well not directly, you're
still going over the internet,
893
00:37:24,365 --> 00:37:26,725
but be that encrypted tunnel
between that application
894
00:37:26,785 --> 00:37:28,045
and Office 365.
895
00:37:28,425 --> 00:37:29,925
But I think that's more of a conditional,
896
00:37:30,405 --> 00:37:31,925
I can't remember if
it's conditional access
897
00:37:31,945 --> 00:37:35,005
or if it's those other,
there were those new enterra.
898
00:37:35,155 --> 00:37:38,765
Yeah, Enterra. SSE is what
Pirate is saying in the chat
899
00:37:38,795 --> 00:37:40,125
that came out at the same time
900
00:37:40,185 --> 00:37:43,085
as Enterra was renamed to Enterra.
901
00:37:43,865 --> 00:37:45,685
- As Enterra was renamed Enterra
902
00:37:45,865 --> 00:37:47,645
- As Azure ID was renamed to intra,
903
00:37:47,805 --> 00:37:49,805
I guess would be the proper
way to phrase it. Yeah,
904
00:37:49,925 --> 00:37:51,165
- I was giving a talk the other day
905
00:37:51,165 --> 00:37:53,405
and I always like to say
the artist formerly known
906
00:37:53,665 --> 00:37:55,725
as Azure ad when I talk about intra
907
00:37:56,065 --> 00:37:57,685
and I don't see people get my joke at all,
908
00:37:57,785 --> 00:37:58,925
but I'm gonna keep going with it.
909
00:37:59,145 --> 00:38:01,405
- You should keep going with
that one. Absolutely. Let's
910
00:38:01,405 --> 00:38:03,085
- Talk, you wanna, you, you think we
911
00:38:03,085 --> 00:38:04,245
can do endpoint security?
912
00:38:04,565 --> 00:38:06,765
I think we, it's up to
you. It's your show. What
913
00:38:06,765 --> 00:38:07,765
- Is it already, man?
914
00:38:07,915 --> 00:38:10,045
Time flies when we're having fun. Time
915
00:38:10,135 --> 00:38:11,245
- Flies when you're talking.
916
00:38:11,425 --> 00:38:14,165
App protection policies
said no one ever .
917
00:38:14,425 --> 00:38:16,765
- Let me look. What do we
have in endpoint security?
918
00:38:17,015 --> 00:38:18,285
- Let's see, we're gonna have all the
919
00:38:18,285 --> 00:38:20,765
encryption stuff you
talked about. Lockers,
920
00:38:20,765 --> 00:38:21,885
- Encryption, firewall.
921
00:38:22,625 --> 00:38:24,485
- Yep. Yeah, all all stuff.
922
00:38:24,525 --> 00:38:26,205
- I, I don't, I don't know.
923
00:38:26,615 --> 00:38:28,285
Let's wait with security, let's wait.
924
00:38:28,725 --> 00:38:30,965
I feel like if we dive into
security, we're gonna end up
925
00:38:31,075 --> 00:38:33,885
with like an hour and 15
minute show or something.
926
00:38:33,995 --> 00:38:37,205
- Part three I have manifested
the reality that you wanted
927
00:38:37,355 --> 00:38:40,365
with the way I posted
about this on social media.
928
00:38:40,545 --> 00:38:43,445
So all right, perfect. So
this will wrap up part two
929
00:38:44,305 --> 00:38:47,405
and we will get back
930
00:38:47,835 --> 00:38:49,725
with part three next time.
931
00:38:49,905 --> 00:38:52,445
- And point DLP. Ooh, there's a topic too.
932
00:38:52,745 --> 00:38:54,205
Hey Pirate, you want to come on and talk?
933
00:38:54,225 --> 00:38:55,365
We should have Pirate as a guest.
934
00:38:55,395 --> 00:38:56,685
Yeah, that's a cool feature.
935
00:38:57,005 --> 00:38:58,725
I have not done a ton of time with it,
936
00:38:58,725 --> 00:38:59,885
but I am familiar with it.
937
00:39:00,025 --> 00:39:02,365
But yes, before we go
down another rabbit hole,
938
00:39:02,555 --> 00:39:05,805
part three part try part,
what is it? Part Tray.
939
00:39:06,025 --> 00:39:07,245
- I'm not good at French. Well
940
00:39:07,265 --> 00:39:08,765
- You started down French.
941
00:39:08,785 --> 00:39:10,805
You better be able to finish French. Do
942
00:39:11,455 --> 00:39:12,765
- Dunes. No, do do
943
00:39:13,325 --> 00:39:14,325
- Trey.
944
00:39:14,325 --> 00:39:16,325
It's got, yeah, Trey, I think maybe some.
945
00:39:16,445 --> 00:39:18,125
I should ask my sister-in-law. .
946
00:39:18,465 --> 00:39:19,845
She knows French .
947
00:39:19,845 --> 00:39:24,165
Alright, well that Scott,
go and enjoy your weekend.
948
00:39:25,005 --> 00:39:27,805
I am off to Seattle on Sunday morning.
949
00:39:28,145 --> 00:39:30,205
- All right. MVP summit coming your way.
950
00:39:30,425 --> 00:39:32,445
All right, someday we'll
talk about that too. But
951
00:39:32,585 --> 00:39:34,445
- Yes, I will give you all the recaps
952
00:39:34,445 --> 00:39:36,125
that I'm allowed to when
I get back. Perfect.
953
00:39:36,505 --> 00:39:38,565
- As always, I'll be short
up. Thank you. Thank you.
954
00:39:38,625 --> 00:39:41,725
We will chat again. Well you
and I'll chat again week. We'll
955
00:39:41,725 --> 00:39:42,965
- Chat again soon. But yeah,
956
00:39:42,965 --> 00:39:43,925
- For everybody else we'll chat
957
00:39:43,925 --> 00:39:44,965
again in two weeks. All right,
958
00:39:44,965 --> 00:39:45,885
- Thanks Scott. No
959
00:39:45,885 --> 00:39:46,885
- Thanks.
960
00:39:48,825 --> 00:39:50,085
- If you enjoyed the podcast,
961
00:39:50,585 --> 00:39:52,645
go leave us a five star rating in iTunes.
962
00:39:52,865 --> 00:39:54,205
It helps to get the word out
963
00:39:54,225 --> 00:39:57,725
so more it pros can learn
about Office 365 and Azure.
964
00:39:58,465 --> 00:40:01,045
If you have any questions you
want us to address on the show
965
00:40:01,145 --> 00:40:03,485
or feedback about the show, feel free
966
00:40:03,485 --> 00:40:06,605
to reach out via our website,
Twitter, or Facebook.
967
00:40:06,905 --> 00:40:09,125
Thanks again for listening
and have a great day.