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Welcome to episode
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389
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of the Microsoft Cloud IT Pro Podcast recorded
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live on November 19, 2024.
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This is a show about Microsoft 365 and
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Azure from the perspective of IT pros and
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end users, where we discuss the topic or
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recent news and how it relates to you.
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It's time to finally bring an episode recorded
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live from Microsoft Ignite, the first in person
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Microsoft Ignite Scott and Ben have attended since
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2019.
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In this episode,
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we have the goal of presenting our insights
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on the Microsoft Ignite keynote, but ended up
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focused just on the copilot announcements
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keynote.
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And we'll have more Ignite episodes coming out
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soon with more great announcements and our thoughts
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about them from the Microsoft Ignite keynote. We'll
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maybe even drop in a bonus episode or
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2 over the next few weeks. So, enjoy
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the show.
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So here we are Scott, sitting
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in the hotel,
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in Chicago.
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Is it So is this day 1 of
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Ignite or day 2 of Ignite? Technically, it's
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the pre day day 1 and this is
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day 2? This is the pre day late.
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Day 1 of Ignite. We have we have
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we have the keynote. We we sat. We
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saw. We survived.
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I think we should talk through the keynote
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a little bit and some of the announcements.
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We should. It was a long keynote. It
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was an interesting keynote this year. 2 and
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a half hours. I don't know your thoughts.
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I would say if somebody wants to go
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back and watch it, so we can post
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the link. I'm pretty sure the keynote will
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be publicly
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available
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somewhere either
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I don't know if it'll make it on
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YouTube or if it'll just be
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on the Microsoft website.
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It will be. We will find it. Yeah.
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We will find it, but I would say
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you can watch, like, the first hour and
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15 minutes. Like, Satya Nadella got up an
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hour and 15 minutes, went through a bunch
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of the stuff we'll talk about post links
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to. I would say the second hour and
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15 minutes,
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maybe not something you need to watch
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as closely.
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It ended up with some repeat in it.
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It was a little bit of I would
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say it was an odd keynote this year
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with the way the first half and the
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second half went. I think you're right. Like,
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if you're gonna go back and watch it
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and you haven't watched it, watch the Satcha
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section
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about an hour, hour 15.
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You will get all the highlights that you
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need. And if you want deep dives, there's
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deep dives on all of that. The remainder
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of the keynote is kind of the
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the repeat section where it's potentially deeper dives
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on some of the announcements around, like, Copilot
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and 3 65, same thing with Azure.
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But, you know, you probably want deeper dives
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on those anyway, so easier to go find
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them
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elsewhere. Yeah. Copilot. You mean there was Copilot
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in the keynote? Yeah. I mean That caught
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me totally off guard.
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I'm gonna steal a Scott Hanselman here. The
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the Copilots will keep on coming
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until morale improves.
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It's
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it's
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kind of where we're at with Copilot.
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So
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it's
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it's a marketing term, but I do think
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that some of the capabilities
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there
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are super interesting. So we were kinda going
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around after the keynote and asking people on
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their thoughts and and
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and just kinda how things compose in their
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head.
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And, yeah, there's a lot of fatigue about
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Copilot and AI,
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but there's excitement about certain
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workloads. And I think what are starting to
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be some of the
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canonical use cases
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for
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both large language models
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and being able to do some of the
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things that
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they're good at, like a transformer is good
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at summarization.
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So let's take Teams premium licensing and the
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ability
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to record a transcript
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in your Teams calls and then have AI
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driven summaries out of that. I think we've
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talked about in the past, I'm completely addicted
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to those AI summaries. Oh, 100%. I just
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turn those on for every single meeting that
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I'm in. And you know what? They they
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work really good, and they're great. And today,
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they announced that
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they're gonna have some,
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computer vision and reasoning capabilities
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on top of the transcription,
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capabilities that are already there and and kind
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of summarization. So one of the things that's
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gonna come out of that in calendar year
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2025
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for Microsoft Teams
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is the ability for that AI engine
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to follow along with what's being shared on
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the screen. So say you're sharing a presentation,
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and that presentation
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has I don't know. You're you're running down
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the sales figures for the year and it
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has the final charts
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for the sales figures and things like that.
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You'll actually be able to go into Copilot,
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and you'll be able to ask it questions
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about that slide
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through Teams
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because Teams is basically taking screenshots the entire
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time, very similar to what's been announced with
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some other Windows capabilities like recall,
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and it's going to pump those right back
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for you. So, you know, it's gonna happen
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in the background
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all automatically,
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and that's just a further augmentation
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of that summarization
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capability that's there in Teams.
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Makes perfect sense logically. Right? It it slots
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right in, and I think that's a great
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use case. Like, not many people are gonna
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be creeped out by it because they've already
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been recorded by the transcription engine for the
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past, what, year? Right. Plus, like yep. However
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long that's been, and now you get this,
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like, nifty new capability. Hopefully, that nifty new
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capability is built into the existing licenses, and
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there's not a new SKU or something like
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that. But, you know, time will time will
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tell on that one. So I so I
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think there's things like that, And, you know,
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Teams tends to be, like, my go to
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use case of this is just amazing, and
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it just works. And it's one of those,
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delightful things.
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There was a whole bunch around Copilot in
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general, especially in the embedded experiences across office
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clients.
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So that's things like Copilot Pages, the ability
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to do collaborative
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editing
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on Copilot responses.
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I still don't know where Copilot Pages sit
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with me in comparison to things like, say,
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a loop that we both share, and maybe
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we both have Copilot components going in a
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loop component at the same time or a
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loop page at the same time. So we'll
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see where some of that stuff pans out.
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You know, Word is getting some new capabilities,
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so you'll be able to generate Word documents
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based on other documents and other artifacts. Like,
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just from scratch, generate me a new document.
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That sounds kinda cool. You've got automated summaries
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in Word. I don't know how valuable those
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are. I don't know that I've ever opened
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one up in in a Word document that
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I've seen, but, you know, some people might
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like those. There's some niceties around PowerPoint with
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Gen AI, particularly for graphics,
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certainly being able to, like, generate slide contents,
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things like that.
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Excel is an interesting one. So Copilot for
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Excel has been there for a hot minute
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already. You've been able to do things like
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ask it to generate formulas for you and
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and kind of walk down those paths. It's
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getting a little bit smarter in that it
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can actually
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do,
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some more base analysis for you. It wasn't
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clear to me whether it's, like, Excel is
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the tool to do that in, or do
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I take my Excel and maybe import it
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into Power BI and then use Copilot in
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Power BI? Because maybe I just wanna visualize
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the whole thing. So I think, like, folks
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are gonna have to rationalize which way that
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goes, but that stuff was all there.
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There was an interesting quote from Satcha around
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Excel. He kinda leaned into spreadsheets make the
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world go round and especially Excel spreadsheets. It's
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amazing. Yeah. Continues to be a thing. But
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he had this quote. He said, it makes
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data analysis available to everyone with a spreadsheet,
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and I think that's super powerful. Like, if
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you've ever opened a spreadsheet and tried to,
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say, create a pivot chart, and that pivot
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chart just, like, doesn't have the right dimensions,
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it doesn't have the right series, or you've
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gotta flip something around. Maybe you're creating, like,
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a time chart, and you need to flip
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an axis or a line chart, things like
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that. You're creating, like, a stack column chart.
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Working with charts in Excel is
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surprisingly hard, like, if you're not an if
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you're not a chart expert. So things like
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that should help. It's really democratization
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of data because,
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you know, data is good, but I think
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we're seeing more and more, like, visualization and
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visualization engines kinda tack onto that. So if
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you can drive that into Excel without a
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Power BI license
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or the need for Power BI or anything
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like that, which is frankly yet another tool
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you need to go learn, like, if you
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never need to learn DAX and all you
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need to learn is Excel formulas,
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and Copilot can help you with things like
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data analysis using using Python
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and Pandas libraries, like, why not? Right? Like,
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you're not gonna need to be,
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an expert along the way. So I I
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think things like that kind of accrue to
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the greater good. They're not necessarily, like, whizbang
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features, but,
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they are there.
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Some of the more interesting stuff with Copilot,
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I don't know how you feel about this
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one. There there was a a quote about
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Copilot actions.
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And the way Satya described Copilot actions
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is this is Outlook rules for the age
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of AI.
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So that's basically saying we're taking the ability
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to,
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you know, have automated engines like we do
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with our Outlook rules, but then pull those
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things into
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other parts of the Office suite, like Excel
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and Word
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and things like that. So, like, for a
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practical example,
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I send out a business report once a
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week. It takes me
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at least an hour to put that business
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report together. I need to go to multiple
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sources, log in to multiple websites. Sometimes it's,
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like, taking a screenshot of a thing. Sometimes
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00:09:40,115 --> 00:09:43,154
it's running a SQL query and just or
272
00:09:43,154 --> 00:09:45,370
it's going into, like, an Excel spreadsheet and
273
00:09:45,370 --> 00:09:47,210
clicking the refresh button. If I can have
274
00:09:47,210 --> 00:09:49,129
an AI do all that stuff for me,
275
00:09:49,129 --> 00:09:51,210
that just buys me back an hour, if
276
00:09:51,210 --> 00:09:52,970
it works. And even if it gets me
277
00:09:52,970 --> 00:09:54,810
50% of the way there, it just bought
278
00:09:54,810 --> 00:09:56,715
me back at least 30 minutes a day.
279
00:09:56,875 --> 00:09:59,115
Like, that is a powerful thing, and it's
280
00:09:59,115 --> 00:10:02,254
a powerful accelerator. So I'm looking forward to
281
00:10:02,634 --> 00:10:05,195
Copilot actions, TBD. Like, I think I gotta
282
00:10:05,195 --> 00:10:07,055
go sit in some sessions and see
283
00:10:07,434 --> 00:10:09,990
how that actually works. Like, is it computer
284
00:10:09,990 --> 00:10:11,350
vision? Is it gonna be able to click
285
00:10:11,350 --> 00:10:13,509
the buttons on the screen for you? Is
286
00:10:13,509 --> 00:10:15,370
it more you're dependent on
287
00:10:16,230 --> 00:10:19,110
an extension inside of Word or Excel? Like,
288
00:10:19,110 --> 00:10:20,549
I don't know how all that stuff's gonna
289
00:10:20,549 --> 00:10:23,029
come together and how it's gonna work. Continuing
290
00:10:23,029 --> 00:10:24,835
down the Copilot path, Copilot
291
00:10:25,615 --> 00:10:28,754
agents. So Copilot agents are out there today.
292
00:10:29,375 --> 00:10:33,715
They're available in both the Office chat experience.
293
00:10:33,774 --> 00:10:35,934
So if you go to, like, Copilot for
294
00:10:35,934 --> 00:10:36,995
work, so office.com/chat,
295
00:10:38,440 --> 00:10:41,000
You have an agent experience there, and you
296
00:10:41,000 --> 00:10:43,399
also have an agent experience that's going to
297
00:10:43,399 --> 00:10:44,940
come to every SharePoint
298
00:10:45,320 --> 00:10:47,180
every SharePoint site automatically.
299
00:10:47,960 --> 00:10:50,860
Super interesting. So you you have this capability
300
00:10:50,920 --> 00:10:52,139
with Copilot agents
301
00:10:52,654 --> 00:10:55,215
to basically do a low code. And I
302
00:10:55,215 --> 00:10:56,735
mean, when I say low code, it's basically
303
00:10:56,735 --> 00:10:58,735
no code, but it's a next, next, next
304
00:10:58,735 --> 00:10:59,235
experience
305
00:10:59,695 --> 00:11:01,774
where you can fire up a custom agent.
306
00:11:01,774 --> 00:11:03,615
You can point it at data that lives
307
00:11:03,615 --> 00:11:04,995
in a SharePoint site,
308
00:11:05,470 --> 00:11:05,970
and
309
00:11:06,429 --> 00:11:08,769
you that could be like a document library.
310
00:11:08,910 --> 00:11:11,230
It could be the entire SharePoint site itself,
311
00:11:11,230 --> 00:11:13,549
which is the way, like, SharePoint Copilot agents,
312
00:11:13,870 --> 00:11:15,490
seem like they're gonna be working.
313
00:11:15,950 --> 00:11:18,590
And you just spin that thing up, and
314
00:11:18,590 --> 00:11:19,970
you have this little
315
00:11:20,445 --> 00:11:21,985
custom agent that's
316
00:11:22,365 --> 00:11:22,865
using
317
00:11:23,325 --> 00:11:23,825
rag
318
00:11:24,205 --> 00:11:27,565
with your documents as grounding. So it's doing
319
00:11:27,565 --> 00:11:29,024
retrieval augmented generation.
320
00:11:29,404 --> 00:11:30,924
So what that means is, like, the base
321
00:11:30,924 --> 00:11:32,845
model is there and say you have an
322
00:11:32,845 --> 00:11:35,184
e a Copilot agent that's pointed at, like,
323
00:11:35,299 --> 00:11:37,620
2 SharePoint sites. You have, like, all your
324
00:11:37,620 --> 00:11:39,860
sales figures go in this SharePoint site over
325
00:11:39,860 --> 00:11:42,419
here, and then maybe you have some other
326
00:11:42,419 --> 00:11:44,179
SharePoint site for, like, your road map and
327
00:11:44,179 --> 00:11:47,059
upcoming features. You could potentially ask that thing
328
00:11:47,059 --> 00:11:49,434
now, like, tie a custom agent together that
329
00:11:49,434 --> 00:11:52,074
blends the data from those two sites. And
330
00:11:52,074 --> 00:11:53,514
you might be able to do things like
331
00:11:53,514 --> 00:11:56,314
reason over it and say, show me, you
332
00:11:56,314 --> 00:11:59,034
know, which figure which things on my road
333
00:11:59,034 --> 00:12:00,814
map or which features were released
334
00:12:01,434 --> 00:12:03,294
most greatly accelerated sales.
335
00:12:03,600 --> 00:12:05,120
And, you know, maybe that's something you already
336
00:12:05,120 --> 00:12:06,279
track in your company, but I know there's
337
00:12:06,279 --> 00:12:07,679
a lot of companies that don't track things
338
00:12:07,679 --> 00:12:09,519
like that because it's hard to just blend
339
00:12:09,519 --> 00:12:11,379
that data and put it together. So
340
00:12:11,759 --> 00:12:13,139
that engine can
341
00:12:13,600 --> 00:12:16,259
sit in the middle and do those things
342
00:12:16,704 --> 00:12:19,264
for you. Why why not? Like, that's that's
343
00:12:19,264 --> 00:12:20,164
exciting stuff.
344
00:12:20,625 --> 00:12:23,024
And to be brutally honest, like, I'm not
345
00:12:23,024 --> 00:12:25,745
a developer anymore, and I went around and
346
00:12:25,745 --> 00:12:27,605
and played around with the SharePoint agent.
347
00:12:28,065 --> 00:12:28,565
And
348
00:12:28,959 --> 00:12:30,639
it it can do everything from, like, tell
349
00:12:30,639 --> 00:12:32,000
you how to set the permissions on your
350
00:12:32,000 --> 00:12:35,200
SharePoint site to go look at these 3
351
00:12:35,200 --> 00:12:35,700
documents
352
00:12:36,080 --> 00:12:37,759
without having to be in, like, Copilot chat.
353
00:12:37,759 --> 00:12:39,440
You can just say, like, go to this
354
00:12:39,440 --> 00:12:41,759
document library and tell me about this thing,
355
00:12:41,759 --> 00:12:44,019
and it'll spit that data back to you.
356
00:12:44,214 --> 00:12:46,615
Same thing with this the generic Copilot agents.
357
00:12:46,615 --> 00:12:48,875
They're super easy to use.
358
00:12:49,414 --> 00:12:51,254
You ground them, like I said, in in
359
00:12:51,254 --> 00:12:54,214
data that resides in SharePoint today. Hopefully, they
360
00:12:54,214 --> 00:12:55,815
open that up and let you just ground
361
00:12:55,815 --> 00:12:56,714
it in SharePoint
362
00:12:57,039 --> 00:13:00,160
plus maybe public website or other things. Like,
363
00:13:00,160 --> 00:13:02,480
there's potential, like, who knows, copyright issues and
364
00:13:02,480 --> 00:13:03,539
other things there.
365
00:13:04,000 --> 00:13:06,259
But, you know, even just being in SharePoint,
366
00:13:06,480 --> 00:13:08,639
powerful stuff. So you can create, like, a
367
00:13:08,639 --> 00:13:09,539
custom agent.
368
00:13:10,080 --> 00:13:12,019
I created one the other day for
369
00:13:12,605 --> 00:13:15,245
for some supportability stuff. So I took one
370
00:13:15,245 --> 00:13:17,004
of our products that we have and I
371
00:13:17,004 --> 00:13:19,805
pulled the wikis together, all the support wikis
372
00:13:19,805 --> 00:13:21,725
for it that we have, and I created
373
00:13:21,725 --> 00:13:24,125
a custom agent that I called, you know,
374
00:13:24,125 --> 00:13:26,605
like, my product help desk. And now I
375
00:13:26,605 --> 00:13:28,225
can go and ask that thing questions.
376
00:13:28,759 --> 00:13:31,000
So I can say, like, I have a
377
00:13:31,000 --> 00:13:33,320
user who had this issue, and it just
378
00:13:33,320 --> 00:13:34,919
crawls through the Wiki for me, and it
379
00:13:34,919 --> 00:13:36,279
finds that. So I don't need to know
380
00:13:36,279 --> 00:13:38,840
the specific article. It gives me the steps
381
00:13:38,840 --> 00:13:40,299
to resolve it right there.
382
00:13:40,754 --> 00:13:43,475
You can ground those agents even further, so
383
00:13:43,475 --> 00:13:45,634
you can do things like have seeder prompts
384
00:13:45,634 --> 00:13:47,715
in them. So kinda like you have just
385
00:13:47,715 --> 00:13:50,115
the entire prompt engine inside of office or
386
00:13:50,115 --> 00:13:52,054
in inside of Copilot chat today.
387
00:13:52,514 --> 00:13:53,875
You know, you can seed it with your
388
00:13:53,875 --> 00:13:55,870
own custom prompts and all those things. And
389
00:13:55,870 --> 00:13:58,110
then you can take those agents, and you
390
00:13:58,110 --> 00:14:00,429
can share them with other people. So, like,
391
00:14:00,429 --> 00:14:02,269
my custom product agent, I was able to
392
00:14:02,269 --> 00:14:03,629
take that and share that with all the
393
00:14:03,629 --> 00:14:05,870
PMs on my team and say, hey. Here's
394
00:14:05,870 --> 00:14:07,754
a new tool that we have. Right? And
395
00:14:07,835 --> 00:14:08,495
for me,
396
00:14:08,875 --> 00:14:12,154
the work wasn't in developing the Copilot agent.
397
00:14:12,154 --> 00:14:14,154
It wasn't in clicking next, next, next. It
398
00:14:14,154 --> 00:14:15,674
was more in, like, figuring out which data
399
00:14:15,674 --> 00:14:17,934
I wanted to pull into that thing. So
400
00:14:18,634 --> 00:14:22,090
that's all kinda, like, super powerful stuff. Right?
401
00:14:22,090 --> 00:14:24,250
Like, I I don't know that maybe the
402
00:14:24,250 --> 00:14:26,970
the Copilot stuff lands inside of the individual
403
00:14:26,970 --> 00:14:28,649
Office clients, maybe other than that stuff in
404
00:14:28,649 --> 00:14:30,590
Excel, which I I think is really good.
405
00:14:30,970 --> 00:14:32,909
But, definitely, some of the extensibility
406
00:14:33,289 --> 00:14:36,110
pieces, like Copilot actions and Copilot agents,
407
00:14:36,514 --> 00:14:39,154
like, no brainers. Like, I think once people
408
00:14:39,154 --> 00:14:41,075
use them, as long as you're licensed for
409
00:14:41,075 --> 00:14:41,575
it,
410
00:14:41,955 --> 00:14:44,294
you're you're you're gonna be good and
411
00:14:44,754 --> 00:14:45,735
ready to go
412
00:14:46,035 --> 00:14:47,174
in in that lens.
413
00:14:51,019 --> 00:14:53,100
Do you feel overwhelmed by trying to manage
414
00:14:53,100 --> 00:14:54,080
your Office 365
415
00:14:54,460 --> 00:14:57,500
environment? Are you facing unexpected issues that disrupt
416
00:14:57,500 --> 00:15:00,220
your company's productivity? Intelligink is here to help.
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418
00:15:01,740 --> 00:15:04,220
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419
00:15:04,220 --> 00:15:06,935
best keep your car running, Intelligent helps you
420
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421
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expertise.
422
00:15:10,615 --> 00:15:12,855
Intelligent keeps up with the latest updates in
423
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the Microsoft cloud to help keep your business
424
00:15:15,095 --> 00:15:17,254
running smoothly and ahead of the curve. Whether
425
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you are a small organization with just a
426
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427
00:15:21,690 --> 00:15:24,490
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428
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429
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Visit them at inteligink.com/podcast.
430
00:15:32,330 --> 00:15:33,470
That's intel
431
00:15:35,945 --> 00:15:36,445
ligink.com/podcast
432
00:15:39,545 --> 00:15:41,625
for more information or to schedule a 30
433
00:15:41,625 --> 00:15:43,725
minute call to get started with them today.
434
00:15:43,945 --> 00:15:47,305
Remember, Intelligink focuses on the Microsoft cloud, so
435
00:15:47,305 --> 00:15:48,840
you can focus on your business.
436
00:15:51,240 --> 00:15:52,759
We kinda make fun of Copilot and that
437
00:15:52,759 --> 00:15:55,740
it's all Copilot, but it does feel like
438
00:15:55,879 --> 00:15:58,379
Copilot this year was not so much,
439
00:15:58,840 --> 00:16:01,820
here's Copilot and coming out with a
440
00:16:02,605 --> 00:16:05,825
Microsoft competitor to the other AI engines out
441
00:16:06,045 --> 00:16:07,024
there. But more,
442
00:16:07,804 --> 00:16:10,445
here's all the different things we're doing in
443
00:16:10,445 --> 00:16:10,945
Copilot
444
00:16:11,404 --> 00:16:13,485
to to avoid whether it's extending it to
445
00:16:13,485 --> 00:16:15,665
data or just extending it to different
446
00:16:16,125 --> 00:16:16,945
use cases.
447
00:16:17,325 --> 00:16:20,329
It's more than just here's Copilot. It's here's
448
00:16:20,329 --> 00:16:23,389
how you can actually use Copilot to
449
00:16:23,929 --> 00:16:25,149
improve your
450
00:16:25,529 --> 00:16:26,029
work.
451
00:16:26,569 --> 00:16:27,309
And improve
452
00:16:27,769 --> 00:16:30,350
what you're doing. Like you said, Copilot actions.
453
00:16:30,730 --> 00:16:32,809
There was some stuff around Copilot for Outlook
454
00:16:32,809 --> 00:16:35,264
that's interesting. There's a button already that lets
455
00:16:35,264 --> 00:16:37,024
you, like, respond to an email and schedule
456
00:16:37,024 --> 00:16:37,605
a meeting.
457
00:16:37,985 --> 00:16:40,144
But they also talked about more around using
458
00:16:40,144 --> 00:16:41,824
Copilot to be able to schedule 1 on
459
00:16:41,824 --> 00:16:43,044
ones or
460
00:16:43,745 --> 00:16:44,245
to
461
00:16:45,105 --> 00:16:47,529
create agendas. And it would be interesting to,
462
00:16:47,529 --> 00:16:49,529
like, see if you could combine something like
463
00:16:49,529 --> 00:16:52,990
Copilot actions with some of the, Outlook stuff
464
00:16:53,129 --> 00:16:55,769
where you now have a regular prompt to
465
00:16:55,769 --> 00:16:57,769
go schedule 1 on ones and build an
466
00:16:57,769 --> 00:17:00,965
agenda based on the last week. And all
467
00:17:00,965 --> 00:17:03,785
of this is kinda automatically happening in Copilot
468
00:17:04,085 --> 00:17:06,644
behind the scenes. The other interesting one I
469
00:17:06,644 --> 00:17:10,664
saw going to the team stuff. Presentations, screen,
470
00:17:11,125 --> 00:17:14,289
capture, reasoning over that. But also the ability
471
00:17:14,349 --> 00:17:16,369
to reason over files
472
00:17:16,829 --> 00:17:17,329
shared
473
00:17:17,630 --> 00:17:20,109
in chat. Yes. So if somebody throws a
474
00:17:20,109 --> 00:17:22,349
word document out there or I don't know
475
00:17:22,349 --> 00:17:24,369
if it would extend out to URLs
476
00:17:25,304 --> 00:17:27,565
yet. I didn't read enough about it. But
477
00:17:27,704 --> 00:17:29,384
now someone throws a word document out there,
478
00:17:29,384 --> 00:17:31,625
and you don't wanna necessarily open it and
479
00:17:31,625 --> 00:17:33,865
have to summarize it. You can actually ask
480
00:17:33,865 --> 00:17:35,865
Copilot in the meeting, give me the key
481
00:17:35,865 --> 00:17:38,044
points from this document that was just shared
482
00:17:38,105 --> 00:17:40,650
without ever opening it, and it'll spit back
483
00:17:40,650 --> 00:17:42,809
that summarization of the word document. So maybe
484
00:17:42,809 --> 00:17:44,809
not summaries in word that are super intriguing,
485
00:17:44,809 --> 00:17:46,970
but that type of stuff where you can
486
00:17:46,970 --> 00:17:49,130
summarize the document shared in the chat without
487
00:17:49,130 --> 00:17:50,650
ever having to open it or look at
488
00:17:50,650 --> 00:17:53,115
it, I can see where that would be
489
00:17:53,115 --> 00:17:54,634
useful. I share a lot of links and
490
00:17:54,634 --> 00:17:56,335
documents and chats during the meeting,
491
00:17:57,115 --> 00:17:59,775
and that type of functionality that's coming,
492
00:18:00,154 --> 00:18:01,855
I'm really excited to
493
00:18:02,234 --> 00:18:04,234
start trying out and getting my hands on
494
00:18:04,234 --> 00:18:05,835
and playing with. I think you're gonna start
495
00:18:05,835 --> 00:18:06,494
to see
496
00:18:06,954 --> 00:18:07,454
more,
497
00:18:08,119 --> 00:18:09,500
and they had a term for it,
498
00:18:09,880 --> 00:18:12,460
agentic types types of things coming.
499
00:18:12,920 --> 00:18:13,420
So,
500
00:18:13,799 --> 00:18:14,779
you know, you have
501
00:18:15,080 --> 00:18:17,420
things like Copilot agents, which are ultimately
502
00:18:18,039 --> 00:18:20,184
a a wrapper for Copilot Studio. So you
503
00:18:20,184 --> 00:18:22,265
could absolutely go into Copilot Studio and build
504
00:18:22,265 --> 00:18:24,184
one of these things, but that might not
505
00:18:24,184 --> 00:18:26,105
be, like, your jam or your jelly, and
506
00:18:26,105 --> 00:18:27,464
maybe you're Right. That next next Well, in
507
00:18:27,464 --> 00:18:29,865
Copilot Studio, there's certain licensing to build some
508
00:18:29,865 --> 00:18:31,404
of your own in Copilot Studio.
509
00:18:31,785 --> 00:18:33,799
Right? Like, I know agents is different than
510
00:18:33,799 --> 00:18:35,320
if you're gonna go build a bunch of
511
00:18:35,320 --> 00:18:37,400
stuff in Copilot Studio. So it is a
512
00:18:37,400 --> 00:18:39,720
little bit different, and I I think one
513
00:18:39,720 --> 00:18:41,820
is, like, I tend to view, like, Copilot
514
00:18:41,880 --> 00:18:44,039
agents or at least the creation of, like,
515
00:18:44,039 --> 00:18:46,359
a custom Copilot agent Yep. To be, like,
516
00:18:46,359 --> 00:18:49,215
part of that m 365 stack. Right. And
517
00:18:49,215 --> 00:18:50,975
I look at things like Copilot Studio as
518
00:18:50,975 --> 00:18:54,195
more, like, the power grounded in the Azure
519
00:18:54,494 --> 00:18:56,255
stack and and and kind of that pillar
520
00:18:56,255 --> 00:18:58,035
that sits over there. But,
521
00:18:58,335 --> 00:19:01,075
like, to be clear, like, the agentic capabilities
522
00:19:02,015 --> 00:19:02,515
are
523
00:19:02,830 --> 00:19:03,330
coming
524
00:19:03,789 --> 00:19:06,450
from Copilot studio. Like, it's not the Copilot
525
00:19:06,509 --> 00:19:08,130
agent front end. I had that.
526
00:19:08,750 --> 00:19:10,590
It's the back end with that thing. Yes.
527
00:19:10,590 --> 00:19:12,990
So now, like, when we talk about, like,
528
00:19:12,990 --> 00:19:13,970
agentic capabilities,
529
00:19:14,670 --> 00:19:16,585
that could be things like, you know, I
530
00:19:16,585 --> 00:19:18,424
think, eventually, that gets to the point where
531
00:19:18,424 --> 00:19:20,505
it can click buttons on your screen. It's
532
00:19:20,505 --> 00:19:22,265
not there today, but I think that's where
533
00:19:22,265 --> 00:19:24,505
they go, especially That'll be interesting. Especially where,
534
00:19:24,505 --> 00:19:26,904
like, Claude has gone, like, with Sonic and
535
00:19:26,904 --> 00:19:29,225
and and Claude 35. Like, they announced, like,
536
00:19:29,225 --> 00:19:29,725
their
537
00:19:30,309 --> 00:19:31,049
new computer
538
00:19:31,590 --> 00:19:33,590
model a couple weeks ago. So I think
539
00:19:33,590 --> 00:19:35,269
that's where some of this stuff goes, and
540
00:19:35,269 --> 00:19:36,549
I don't know what that does to Power
541
00:19:36,549 --> 00:19:38,390
Automate or other tools that are out there
542
00:19:38,390 --> 00:19:38,890
today.
543
00:19:39,430 --> 00:19:39,930
But,
544
00:19:40,309 --> 00:19:42,090
you know, it's it's gonna come, but
545
00:19:42,424 --> 00:19:45,964
there's also Agenta capabilities in that you can
546
00:19:46,105 --> 00:19:46,605
string
547
00:19:47,384 --> 00:19:49,005
multiple things together.
548
00:19:49,544 --> 00:19:50,744
So I don't have a good example of,
549
00:19:50,744 --> 00:19:52,345
like, a Copilot engine that does this, but
550
00:19:52,345 --> 00:19:53,724
I saw it in another session
551
00:19:54,265 --> 00:19:55,484
while I was here at Ignite,
552
00:19:55,940 --> 00:19:56,440
And
553
00:19:57,220 --> 00:19:58,119
that was around
554
00:19:59,299 --> 00:20:00,359
was around PowerToys.
555
00:20:00,980 --> 00:20:01,960
And PowerToys
556
00:20:02,819 --> 00:20:03,960
has a,
557
00:20:04,500 --> 00:20:06,660
capability that's being built into it that's gonna
558
00:20:06,660 --> 00:20:08,980
allow you to basically pump in, like, an
559
00:20:08,980 --> 00:20:09,480
open
560
00:20:10,005 --> 00:20:11,945
an open AI or a chat JPT
561
00:20:12,325 --> 00:20:13,224
API key,
562
00:20:13,525 --> 00:20:15,625
and then use that in the background to
563
00:20:15,684 --> 00:20:16,184
do,
564
00:20:17,045 --> 00:20:19,445
agentic type things. So one of the things
565
00:20:19,445 --> 00:20:21,684
that's gonna be coming in PowerToys is the
566
00:20:21,684 --> 00:20:23,865
ability to, say, take a screenshot,
567
00:20:24,200 --> 00:20:26,299
and that screenshot could be in another language,
568
00:20:26,680 --> 00:20:29,960
and you can have it translate it for
569
00:20:29,960 --> 00:20:32,859
you. Like, hey. Translate this screenshot to text.
570
00:20:33,000 --> 00:20:34,359
And then the other way you could do
571
00:20:34,359 --> 00:20:35,980
is you could put text on your clipboard
572
00:20:36,484 --> 00:20:38,484
and like, in a foreign language. Yep. And
573
00:20:38,484 --> 00:20:41,125
you could say, translate this text and save
574
00:20:41,125 --> 00:20:42,345
it as a text document
575
00:20:42,725 --> 00:20:43,225
in
576
00:20:43,605 --> 00:20:44,105
my
577
00:20:44,404 --> 00:20:46,644
current folder. Right? Okay. That I'm working kind
578
00:20:46,644 --> 00:20:48,025
of thing. Or
579
00:20:48,340 --> 00:20:50,820
you could string all those capabilities together, and
580
00:20:50,820 --> 00:20:52,420
you could just ask the AI. You could
581
00:20:52,420 --> 00:20:52,920
say,
582
00:20:53,539 --> 00:20:54,840
AI, take the screenshot,
583
00:20:55,460 --> 00:20:56,600
translate the screenshot,
584
00:20:57,140 --> 00:20:59,720
and save the text of that translated
585
00:21:00,420 --> 00:21:00,920
thing
586
00:21:01,224 --> 00:21:03,565
as a text file in my current folder.
587
00:21:04,024 --> 00:21:06,744
So the the agentic capability is really being
588
00:21:06,744 --> 00:21:09,464
able to tie all those things together in
589
00:21:09,464 --> 00:21:12,345
an autonomous way versus you having to do
590
00:21:12,345 --> 00:21:14,044
it as, like, a set of discrete steps.
591
00:21:14,264 --> 00:21:15,704
So is there power in doing it in
592
00:21:15,704 --> 00:21:17,779
the discrete steps? Absolutely. I think of that
593
00:21:17,859 --> 00:21:18,900
I think that's the way a lot of
594
00:21:18,900 --> 00:21:20,579
folks are gonna approach it in the beginning.
595
00:21:20,579 --> 00:21:22,740
Yeah. But as this opens up and as
596
00:21:22,740 --> 00:21:24,119
the world of connectors
597
00:21:24,500 --> 00:21:25,480
and those capabilities
598
00:21:25,940 --> 00:21:27,480
kind of come come along,
599
00:21:27,779 --> 00:21:30,065
I think then it starts to get super
600
00:21:30,284 --> 00:21:32,444
interesting. Right? So, like, earlier, you know, we
601
00:21:32,444 --> 00:21:33,984
talked through the example of
602
00:21:34,684 --> 00:21:36,845
just being able to, like, maybe compare your
603
00:21:36,845 --> 00:21:39,964
sales numbers to released features or things like
604
00:21:39,964 --> 00:21:43,005
that. What if you're on the marketing side
605
00:21:43,005 --> 00:21:45,179
and you have other stats that are out
606
00:21:45,179 --> 00:21:46,559
there in the marketing engine,
607
00:21:46,859 --> 00:21:48,700
and you just happen to be an Adobe
608
00:21:48,700 --> 00:21:50,619
marketing customer? Well, how do you get at
609
00:21:50,619 --> 00:21:51,200
that data?
610
00:21:51,500 --> 00:21:52,940
You know, I think that can be a
611
00:21:52,940 --> 00:21:54,779
little rough because sometimes you need an API
612
00:21:54,779 --> 00:21:56,539
or another things to talk to it. Well,
613
00:21:56,539 --> 00:21:58,139
there's also a bunch of, like, 3rd party
614
00:21:58,139 --> 00:22:00,855
agents. So now you can potentially string agents
615
00:22:00,855 --> 00:22:03,414
together because you can at mention agents in
616
00:22:03,414 --> 00:22:04,075
your prompts.
617
00:22:04,375 --> 00:22:06,214
So you can say at this agent, do
618
00:22:06,214 --> 00:22:08,294
this, and then you guys can mention agent.
619
00:22:08,375 --> 00:22:10,214
I think you're eventually, you're gonna have the
620
00:22:10,214 --> 00:22:13,115
capability to just string all those things together.
621
00:22:13,490 --> 00:22:15,570
And then maybe you're building agents based on
622
00:22:15,570 --> 00:22:18,150
agents, and it starts to get really weird
623
00:22:18,210 --> 00:22:20,070
really fast. But,
624
00:22:21,250 --> 00:22:23,890
you know, arguably, there's some some good stuff
625
00:22:23,890 --> 00:22:25,250
in there. Yeah. I think the thing folks
626
00:22:25,250 --> 00:22:26,529
need to keep in mind is, like, it's
627
00:22:26,529 --> 00:22:28,545
still in, like, the very early days. Like,
628
00:22:28,705 --> 00:22:30,465
everybody is still in a land grab here.
629
00:22:30,465 --> 00:22:32,865
Like I said, like, Claude, couple weeks ago,
630
00:22:32,865 --> 00:22:35,585
just announced the Agentech capabilities. Like, click a
631
00:22:35,585 --> 00:22:37,585
button on my screen and and do those
632
00:22:37,585 --> 00:22:40,305
kinds of things. I think, eventually, Open AI
633
00:22:40,305 --> 00:22:42,225
Open AI has signaled their intent to get
634
00:22:42,225 --> 00:22:44,859
there. You know, when Open AI gets there,
635
00:22:44,859 --> 00:22:47,675
Microsoft gets there, or Microsoft does it on
636
00:22:47,675 --> 00:22:50,059
its own. All these companies do. Mistral does
637
00:22:50,059 --> 00:22:52,619
it. Everybody's going to do it, and it's
638
00:22:52,619 --> 00:22:54,880
gonna open up this, like, kinda
639
00:22:55,294 --> 00:22:56,974
new world of stuff. Right? Like, we don't
640
00:22:56,974 --> 00:22:59,615
necessarily know what people are going to do
641
00:22:59,615 --> 00:23:01,294
with it, and I think that's a little
642
00:23:01,294 --> 00:23:03,214
rough. And and and you can tell that
643
00:23:03,214 --> 00:23:05,294
by the positioning of some of the other
644
00:23:05,294 --> 00:23:06,434
things that were announced.
645
00:23:06,974 --> 00:23:09,460
So one of the funny ones to me,
646
00:23:09,519 --> 00:23:10,259
not funny
647
00:23:10,640 --> 00:23:12,799
but funny, like, weird, was how do we
648
00:23:12,799 --> 00:23:15,519
measure the ROI of Copilot and all the
649
00:23:15,519 --> 00:23:18,000
agents that we've built? Right? So you need
650
00:23:18,000 --> 00:23:20,160
you need you need analytics to do that.
651
00:23:20,160 --> 00:23:21,140
So you would think
652
00:23:21,875 --> 00:23:24,615
analytics for Copilot would be like, which users
653
00:23:24,674 --> 00:23:25,494
in my organization
654
00:23:26,115 --> 00:23:27,494
are using Copilot?
655
00:23:27,954 --> 00:23:29,794
How often are they using it? What's the
656
00:23:29,794 --> 00:23:31,794
data that they're using it against? And that's
657
00:23:31,794 --> 00:23:34,034
one part of it, but that doesn't actually
658
00:23:34,034 --> 00:23:36,299
tell you the ROI of Copilot. That just
659
00:23:36,299 --> 00:23:37,900
tells you how much people are using it.
660
00:23:37,900 --> 00:23:39,980
It doesn't tell you, like, how good it
661
00:23:39,980 --> 00:23:42,779
was. So one of the things with some
662
00:23:42,779 --> 00:23:44,480
of these things, like analytics,
663
00:23:45,019 --> 00:23:47,339
is it's very early days of analytics where
664
00:23:47,339 --> 00:23:49,179
they're doing things and and you you can
665
00:23:49,179 --> 00:23:50,875
see this, like you know, I was kind
666
00:23:50,875 --> 00:23:52,474
of paying attention while I was walking across
667
00:23:52,474 --> 00:23:54,954
the Xflow floor too. There's some companies that
668
00:23:54,954 --> 00:23:56,894
are also doing this analytics capability
669
00:23:57,355 --> 00:24:00,075
where they are presenting analytics in the form
670
00:24:00,075 --> 00:24:00,575
of,
671
00:24:01,194 --> 00:24:03,434
kind of like a a secure score kind
672
00:24:03,434 --> 00:24:05,399
of thing. Tell me how good I'm doing
673
00:24:05,399 --> 00:24:07,819
against other companies that are in my segment.
674
00:24:07,960 --> 00:24:10,200
How much are they using AI? And then
675
00:24:10,200 --> 00:24:12,200
maybe you have a measure to say, like,
676
00:24:12,200 --> 00:24:13,659
oh, is that company growing?
677
00:24:14,279 --> 00:24:15,500
Is it slowing down?
678
00:24:15,960 --> 00:24:18,200
Is is it actually an accelerator in that
679
00:24:18,200 --> 00:24:20,224
business? We had dinner tonight, Scott. So I
680
00:24:20,224 --> 00:24:22,384
was getting phone calls and text messages about
681
00:24:22,384 --> 00:24:24,625
dinner here. Okay. So I was just making
682
00:24:24,625 --> 00:24:25,845
sure we're still
683
00:24:26,464 --> 00:24:27,284
doing okay.
684
00:24:27,825 --> 00:24:29,984
So one thing, you mentioned translations. I'm curious
685
00:24:29,984 --> 00:24:31,345
what your thought was on this one, since
686
00:24:31,345 --> 00:24:34,289
you mentioned doing the whole translation thing. The
687
00:24:34,529 --> 00:24:35,029
Teams
688
00:24:35,330 --> 00:24:35,830
live
689
00:24:36,850 --> 00:24:38,950
translations of a different language
690
00:24:39,650 --> 00:24:42,869
on a call, and not only live translations
691
00:24:43,170 --> 00:24:45,009
where I could be presenting and it would
692
00:24:45,009 --> 00:24:47,490
be live translating into another language for other
693
00:24:47,490 --> 00:24:49,964
attendees on the Teams call, It would also
694
00:24:49,964 --> 00:24:51,184
make that live translation
695
00:24:51,644 --> 00:24:54,545
sound like it was actually That's an option.
696
00:24:54,765 --> 00:24:56,125
You don't have to You don't have to
697
00:24:56,125 --> 00:24:58,065
do that, but it was Wait with everybody.
698
00:24:58,444 --> 00:25:00,384
Some people are like, that's just kinda creepy
699
00:25:00,845 --> 00:25:02,684
of it sounding like you in a different
700
00:25:02,684 --> 00:25:05,769
language. But that was another one where it's
701
00:25:05,990 --> 00:25:08,170
again, I think moving into practical application.
702
00:25:08,630 --> 00:25:09,769
Because I've been on
703
00:25:10,150 --> 00:25:11,049
calls before
704
00:25:11,430 --> 00:25:11,930
and,
705
00:25:13,589 --> 00:25:14,809
training and
706
00:25:15,269 --> 00:25:18,230
people have turned on captions. Because I'm teaching
707
00:25:18,230 --> 00:25:19,289
people over in
708
00:25:19,644 --> 00:25:22,444
APAC or over in Europe that English isn't
709
00:25:22,444 --> 00:25:24,865
necessarily their first language and they prefer
710
00:25:25,484 --> 00:25:25,984
to
711
00:25:26,365 --> 00:25:28,125
speak or read in their native language or
712
00:25:28,125 --> 00:25:29,964
it helps them to read it in English
713
00:25:29,964 --> 00:25:31,345
versus just hearing it.
714
00:25:31,769 --> 00:25:33,690
But I think that would that's one that's
715
00:25:33,690 --> 00:25:36,890
really powerful. Whether it's global companies and some
716
00:25:36,890 --> 00:25:38,809
of the people I was talking to were
717
00:25:38,809 --> 00:25:40,330
in that same boat. They're like, you know
718
00:25:40,330 --> 00:25:42,910
when I'm regularly on calls with people from
719
00:25:43,210 --> 00:25:45,630
China or from Japan and
720
00:25:46,214 --> 00:25:48,294
they actually have to have translators on the
721
00:25:48,294 --> 00:25:51,255
call. That can slow communication down quite a
722
00:25:51,255 --> 00:25:52,474
bit and make it challenging.
723
00:25:52,855 --> 00:25:55,174
Where I think this really has the potential
724
00:25:55,174 --> 00:25:58,154
to be nice for global companies, for training,
725
00:25:58,454 --> 00:25:58,954
to
726
00:25:59,440 --> 00:26:02,340
help that be delivered in people's native languages
727
00:26:02,400 --> 00:26:03,539
and help people communicate
728
00:26:04,000 --> 00:26:05,920
better on these Teams meetings? Once you get
729
00:26:05,920 --> 00:26:08,820
over the creep factor, it's an inclusivity thing.
730
00:26:10,320 --> 00:26:13,200
If, generally speaking, folks are more comfortable talking
731
00:26:13,200 --> 00:26:14,500
in their native language,
732
00:26:14,984 --> 00:26:16,765
unless they've been, like, multilingual,
733
00:26:17,464 --> 00:26:19,464
you know, from from early days kinds of
734
00:26:19,464 --> 00:26:20,204
things. So,
735
00:26:20,744 --> 00:26:22,825
you know, I I work for a global
736
00:26:22,825 --> 00:26:25,065
company. Like, there are definitely times where I
737
00:26:25,065 --> 00:26:25,964
am on the phone
738
00:26:26,424 --> 00:26:28,845
with folks in America,
739
00:26:29,384 --> 00:26:29,819
Europe,
740
00:26:31,099 --> 00:26:31,599
India,
741
00:26:32,059 --> 00:26:34,460
and China at the same time. And it's
742
00:26:34,460 --> 00:26:35,440
a lot of accents,
743
00:26:35,819 --> 00:26:37,359
it's a lot of
744
00:26:37,819 --> 00:26:39,440
it's a lot of active listening,
745
00:26:39,899 --> 00:26:42,299
and active listening can be kind of tired.
746
00:26:42,299 --> 00:26:44,404
If I'm on a phone call at 10
747
00:26:44,404 --> 00:26:46,005
PM my time because I wanted to talk
748
00:26:46,005 --> 00:26:48,164
to somebody in Shanghai and I've got somebody
749
00:26:48,164 --> 00:26:49,924
in Europe on the phone, well, 10 PM
750
00:26:49,924 --> 00:26:52,484
for me is, like, 4 AM for most
751
00:26:52,484 --> 00:26:54,404
of my European employees. They don't like being
752
00:26:54,404 --> 00:26:55,224
up that early.
753
00:26:55,684 --> 00:26:58,025
You know, it's it's getting to be
754
00:26:58,470 --> 00:27:01,029
just weird times all around for for everybody
755
00:27:01,029 --> 00:27:02,490
on that call. So,
756
00:27:02,869 --> 00:27:04,390
you know, I think most folks just wanna
757
00:27:04,390 --> 00:27:06,009
go through that in a comfortable experience.
758
00:27:06,549 --> 00:27:09,529
I can totally see the value of that.
759
00:27:10,150 --> 00:27:12,444
Folks are hopefully get get over the creep
760
00:27:12,444 --> 00:27:14,365
factor. Like, I would very much look forward
761
00:27:14,365 --> 00:27:15,825
to it. I would rather have
762
00:27:16,924 --> 00:27:18,464
a native Mandarin speaker
763
00:27:18,845 --> 00:27:23,184
be speaking native Mandarin rather than trying to
764
00:27:23,730 --> 00:27:25,910
speak English sometimes Yes. Especially
765
00:27:26,450 --> 00:27:29,170
in the tech space or I think any
766
00:27:29,170 --> 00:27:31,730
kind of acronym heavy thing. You could be
767
00:27:31,730 --> 00:27:32,230
in
768
00:27:32,529 --> 00:27:33,029
logistics.
769
00:27:33,410 --> 00:27:35,809
You could be in health care. You could
770
00:27:35,809 --> 00:27:38,704
be in finance. Like, there's so many just
771
00:27:38,924 --> 00:27:41,244
jobs out there that you get lost in
772
00:27:41,244 --> 00:27:44,765
the jumble of the the actual, like, language
773
00:27:44,765 --> 00:27:45,505
of the company,
774
00:27:45,805 --> 00:27:47,884
let alone human language and all the constructs
775
00:27:47,884 --> 00:27:49,244
and things that come along with it. So
776
00:27:49,244 --> 00:27:50,684
I think if it provides that measure of
777
00:27:50,684 --> 00:27:52,204
comfort and gets folks to where they need
778
00:27:52,204 --> 00:27:55,210
to be, I'd I'd be happy to do
779
00:27:55,210 --> 00:27:57,930
it. It's kinda comes down to how well
780
00:27:57,930 --> 00:28:00,509
it works. Right? So so I worry about
781
00:28:00,890 --> 00:28:02,109
things like
782
00:28:02,490 --> 00:28:05,769
I I often speak in, like, riddles because
783
00:28:05,769 --> 00:28:08,515
I'll just use little quips or things like
784
00:28:08,515 --> 00:28:10,035
that. Or, like, we're we're in the South.
785
00:28:10,035 --> 00:28:11,875
Right? You and I live in Florida. People
786
00:28:11,875 --> 00:28:14,595
say y'all. Or all y'all. Or all y'all.
787
00:28:14,595 --> 00:28:17,335
Yeah. So how is that gonna translate into
788
00:28:17,474 --> 00:28:18,775
Mandarin or Japanese?
789
00:28:19,234 --> 00:28:20,214
I don't know.
790
00:28:20,740 --> 00:28:23,400
You know, TBD, how things like that goes.
791
00:28:23,460 --> 00:28:25,319
Or do I have to be more intentional
792
00:28:25,380 --> 00:28:27,880
as a speaker and kinda keep things grounded?
793
00:28:28,099 --> 00:28:30,500
And maybe that's, like, it absolutely is something
794
00:28:30,500 --> 00:28:32,179
I should probably do. Right. Maybe that's a
795
00:28:32,179 --> 00:28:33,460
good thing, that it would force you to
796
00:28:33,460 --> 00:28:34,759
be a little bit more
797
00:28:35,234 --> 00:28:37,154
focused in what you said and not use
798
00:28:37,154 --> 00:28:37,654
those
799
00:28:38,194 --> 00:28:40,674
the slang that we tend to use or
800
00:28:40,674 --> 00:28:41,174
the
801
00:28:41,875 --> 00:28:44,994
weird catch phrases or different things like that
802
00:28:44,994 --> 00:28:47,234
of okay. Let's be intentional about what we're
803
00:28:47,234 --> 00:28:49,819
saying. So the translator works, which is probably
804
00:28:49,819 --> 00:28:52,799
something we should do anyways. It's all empowering
805
00:28:53,019 --> 00:28:53,519
stuff.
806
00:28:54,059 --> 00:28:56,559
You know, the thing that struck me about
807
00:28:56,940 --> 00:28:58,319
the keynote today
808
00:28:58,700 --> 00:28:59,200
is
809
00:28:59,659 --> 00:29:01,279
it was very
810
00:29:01,579 --> 00:29:02,799
end user focused.
811
00:29:03,384 --> 00:29:05,085
I I think, you
812
00:29:05,384 --> 00:29:07,404
know, my meta comment on
813
00:29:07,785 --> 00:29:09,544
what I saw at the keynote and and
814
00:29:09,544 --> 00:29:11,804
really what I've seen at Ignite so far
815
00:29:12,105 --> 00:29:12,605
is
816
00:29:12,904 --> 00:29:15,544
the days of this being the IT Pro
817
00:29:15,544 --> 00:29:16,765
conference from Microsoft
818
00:29:17,269 --> 00:29:19,509
are well behind us. Right. Like, there's been
819
00:29:19,509 --> 00:29:21,750
this general sense that it's more a kind
820
00:29:21,750 --> 00:29:23,750
of marketing engine, at least, for the last
821
00:29:23,750 --> 00:29:24,490
couple of years.
822
00:29:24,950 --> 00:29:26,950
This year really, like, sealed it for me.
823
00:29:26,950 --> 00:29:27,990
I think if you go out and look
824
00:29:27,990 --> 00:29:30,375
at the session catalog, there are, like, hundreds
825
00:29:30,375 --> 00:29:31,195
of sessions
826
00:29:31,735 --> 00:29:34,934
on Copilot this, AI this. There there's not
827
00:29:34,934 --> 00:29:37,335
really anything out there about how to manage
828
00:29:37,335 --> 00:29:39,815
Exchange online. There's how to manage Exchange online
829
00:29:39,815 --> 00:29:40,555
with Copilot,
830
00:29:40,934 --> 00:29:42,855
but there's not the down in the weeds
831
00:29:42,855 --> 00:29:45,320
things about, oh, I wanted to build this
832
00:29:45,320 --> 00:29:48,200
custom experience using the Graph API, or I
833
00:29:48,200 --> 00:29:50,460
wanted to build this custom experience using
834
00:29:51,080 --> 00:29:52,299
Exchange Web Services,
835
00:29:52,840 --> 00:29:56,059
or I wanted to interact as an admin
836
00:29:56,440 --> 00:29:59,105
and, you know, do x, y, zed, whatever
837
00:29:59,244 --> 00:30:01,505
it happens to be. That that stuff just
838
00:30:01,565 --> 00:30:04,125
wasn't there. So it's all end user facing
839
00:30:04,125 --> 00:30:05,184
things. I do
840
00:30:05,484 --> 00:30:08,285
kinda wonder and worry kinda long term what
841
00:30:08,285 --> 00:30:10,204
that means. Maybe that means AI is gonna
842
00:30:10,204 --> 00:30:11,804
replace all our jobs. So
843
00:30:12,444 --> 00:30:14,304
No. Maybe that's the thing. But
844
00:30:14,710 --> 00:30:16,630
it's it's interesting to see the direction it
845
00:30:16,630 --> 00:30:17,130
goes.
846
00:30:17,670 --> 00:30:18,950
There's a lot of
847
00:30:19,590 --> 00:30:21,269
I I genuinely think there's a lot of
848
00:30:21,269 --> 00:30:23,750
goodness there, but I don't know that it
849
00:30:23,750 --> 00:30:25,910
was, like, the goodness that I was looking
850
00:30:25,910 --> 00:30:28,309
for. I I kinda wanted to walk in
851
00:30:28,309 --> 00:30:30,285
and be wowed with a set of
852
00:30:30,765 --> 00:30:33,164
capabilities that would, like, help me accelerate as
853
00:30:33,164 --> 00:30:34,144
an IT pro.
854
00:30:34,525 --> 00:30:36,045
You know? And and those things are out
855
00:30:36,045 --> 00:30:38,365
there. Right? Like, I I think AI shell
856
00:30:38,365 --> 00:30:40,205
is one of those things that was recently
857
00:30:40,205 --> 00:30:40,705
announced.
858
00:30:41,164 --> 00:30:43,984
There's a lot of goodness coming inside of
859
00:30:44,365 --> 00:30:45,585
Copilot for GitHub.
860
00:30:46,240 --> 00:30:48,559
You know, totally applicable to non developers as
861
00:30:48,559 --> 00:30:50,240
well. Like, it'll totally help you write a
862
00:30:50,240 --> 00:30:51,940
PowerShell script when you need it to.
863
00:30:52,319 --> 00:30:54,559
Some of the code capabilities that are coming
864
00:30:54,559 --> 00:30:55,059
to
865
00:30:55,839 --> 00:30:56,740
GitHub Copilot
866
00:30:57,919 --> 00:31:00,640
and Copilot in general and being able to
867
00:31:00,640 --> 00:31:03,514
reason over code, like, those those are legitimately
868
00:31:03,815 --> 00:31:05,095
good things. So when I say code, I
869
00:31:05,095 --> 00:31:06,615
mean, like, could be like a bash script
870
00:31:06,615 --> 00:31:09,095
or IT pro code is what you're saying.
871
00:31:09,095 --> 00:31:10,534
Or, like, you know, we've talked in the
872
00:31:10,534 --> 00:31:12,774
past, like, interacting with REST APIs and things
873
00:31:12,774 --> 00:31:14,294
like that, I think, tends to be something.
874
00:31:14,294 --> 00:31:16,179
Like, everybody know needs to know how to
875
00:31:16,179 --> 00:31:18,099
fire off an HTTP request and maybe do,
876
00:31:18,099 --> 00:31:19,779
like, a git or a put or things
877
00:31:19,779 --> 00:31:20,279
like
878
00:31:21,059 --> 00:31:22,980
that. You know? So it's a little weird
879
00:31:22,980 --> 00:31:24,980
that, like, that stuff isn't there because that
880
00:31:24,980 --> 00:31:26,339
stuff would have been there in, like, the
881
00:31:26,339 --> 00:31:27,045
hero days.
882
00:31:27,605 --> 00:31:29,525
Right. I think of what people think back
883
00:31:29,525 --> 00:31:33,205
to, like, when Ignite was the IT pro
884
00:31:33,205 --> 00:31:33,705
conference
885
00:31:34,884 --> 00:31:37,205
and, you know, TechEd before that and and
886
00:31:37,205 --> 00:31:38,965
things like that. Do you think some of
887
00:31:38,965 --> 00:31:40,880
it, though and then we should wrap up
888
00:31:40,880 --> 00:31:42,480
because we do have to go to dinner.
889
00:31:42,480 --> 00:31:44,000
But do you think some of it is
890
00:31:44,000 --> 00:31:46,480
even the advent of the cloud and that's
891
00:31:47,200 --> 00:31:48,880
some of that stuff is still there, but
892
00:31:48,880 --> 00:31:51,919
in some respects the IT pro's job has
893
00:31:51,919 --> 00:31:54,924
changed. Because I remember, like you mentioned TechEd
894
00:31:54,924 --> 00:31:56,625
or even some of the SharePoint conferences,
895
00:31:57,244 --> 00:31:59,664
where you were getting 400 level sessions
896
00:32:00,044 --> 00:32:00,544
on
897
00:32:00,924 --> 00:32:03,724
how SharePoint stored content and databases and how
898
00:32:03,724 --> 00:32:05,585
to optimize your SQL databases
899
00:32:06,285 --> 00:32:06,785
for
900
00:32:07,440 --> 00:32:09,759
SharePoint data storage. I remember, like, a Spence
901
00:32:09,759 --> 00:32:11,700
Harbar 400 level session on
902
00:32:12,000 --> 00:32:13,139
all the intricacies
903
00:32:13,440 --> 00:32:15,519
of how the user profile service worked in
904
00:32:15,519 --> 00:32:16,019
SharePoint.
905
00:32:17,039 --> 00:32:18,500
As an IT pro,
906
00:32:19,039 --> 00:32:22,404
that type of work, just it's there in
907
00:32:22,404 --> 00:32:24,244
some companies. There are some companies I just
908
00:32:24,244 --> 00:32:28,005
did a SharePoint on prem installation upgrade, like,
909
00:32:28,005 --> 00:32:29,684
the last couple months. What are the last
910
00:32:29,684 --> 00:32:31,605
ones? Sticking with it. But is it truly
911
00:32:31,605 --> 00:32:33,384
that there's maybe not as much
912
00:32:33,990 --> 00:32:35,849
400 level content that applies
913
00:32:36,630 --> 00:32:37,130
to
914
00:32:37,670 --> 00:32:39,829
the broader level of people? Because I know
915
00:32:39,829 --> 00:32:41,990
my IT pro job has changed. I'm not
916
00:32:41,990 --> 00:32:43,910
in the weeds on servers. I'm still doing
917
00:32:43,910 --> 00:32:46,970
stuff with security, with conditional access, with Intune.
918
00:32:47,029 --> 00:32:50,855
Troubleshooting that, it's different. And I there's definitely
919
00:32:50,994 --> 00:32:52,934
not that level of content
920
00:32:53,474 --> 00:32:57,014
here that there probably could be about managing
921
00:32:57,154 --> 00:32:59,095
devices. I'm curious to
922
00:32:59,954 --> 00:33:01,474
go into some of the sessions and read
923
00:33:01,474 --> 00:33:03,075
through some of the blog posts, because there
924
00:33:03,075 --> 00:33:04,054
have been some
925
00:33:04,650 --> 00:33:07,070
things that have caught my eye around particularly
926
00:33:07,450 --> 00:33:08,509
security and Copilot.
927
00:33:08,890 --> 00:33:10,490
But I do think the IT pros job
928
00:33:10,490 --> 00:33:12,970
has changed, which may also have led to
929
00:33:12,970 --> 00:33:14,330
some of this. I think some of it's
930
00:33:14,330 --> 00:33:17,494
self fulfilling prophecy. Right? Like, that that kind
931
00:33:17,494 --> 00:33:18,554
of glue in the middle
932
00:33:18,855 --> 00:33:21,335
is just not talked about anymore, but it
933
00:33:21,335 --> 00:33:22,154
still exists.
934
00:33:22,615 --> 00:33:24,934
Like, if you're gonna go out and I
935
00:33:24,934 --> 00:33:26,375
I and I think the keynote today was
936
00:33:26,375 --> 00:33:28,294
a good example of that. It talked about
937
00:33:28,294 --> 00:33:30,315
the front end with users and Copilot,
938
00:33:30,649 --> 00:33:32,409
and it talked about the back end with
939
00:33:32,409 --> 00:33:35,929
things like Azure AI search and Cosmos DB
940
00:33:35,929 --> 00:33:38,409
and the developer experience. Yep. It didn't talk
941
00:33:38,409 --> 00:33:40,669
about how to bridge that gap.
942
00:33:40,970 --> 00:33:42,089
So somebody needs to
943
00:33:42,809 --> 00:33:44,730
before the end user can consume it up
944
00:33:44,730 --> 00:33:46,944
here, somebody needs to go and provision that
945
00:33:46,944 --> 00:33:49,505
infrastructure. And that's still a step that needs
946
00:33:49,505 --> 00:33:51,825
to happen. And it it's very strange to
947
00:33:51,825 --> 00:33:54,224
me that those things are kind of cut
948
00:33:54,224 --> 00:33:56,384
out of the experience. Right? Like, I would
949
00:33:56,384 --> 00:33:59,284
think something like AI Shell and the ability
950
00:33:59,345 --> 00:34:00,164
to leverage
951
00:34:00,869 --> 00:34:01,369
Azure,
952
00:34:01,910 --> 00:34:04,109
Copilot for Azure, Azure Copilot, whatever they call
953
00:34:04,109 --> 00:34:06,549
it Whatever. To leverage and and integrate that
954
00:34:06,549 --> 00:34:08,550
in because it's part of that experience. Right?
955
00:34:08,550 --> 00:34:10,469
It completes the story. You can't tell me
956
00:34:10,469 --> 00:34:11,289
about the
957
00:34:11,590 --> 00:34:13,130
beginning and the end,
958
00:34:13,954 --> 00:34:16,114
or, you know, like, the the end and
959
00:34:16,114 --> 00:34:17,875
the middle without giving me, like, how did
960
00:34:17,875 --> 00:34:19,474
how did all this stuff come to fruition
961
00:34:19,474 --> 00:34:19,974
and
962
00:34:20,914 --> 00:34:22,994
and and where did it spin up along
963
00:34:22,994 --> 00:34:24,835
the way? So I think we talk a
964
00:34:24,835 --> 00:34:26,835
lot about, like, inner loop and outer loop
965
00:34:26,835 --> 00:34:29,369
and developer life cycles and things like that,
966
00:34:29,530 --> 00:34:32,010
But IT pros are largely, like, left out
967
00:34:32,010 --> 00:34:33,610
of that equation. Yeah. Well, and I think
968
00:34:33,610 --> 00:34:35,530
it probably does exist more on the Azure
969
00:34:35,530 --> 00:34:37,530
side, to your point. It definitely exists more
970
00:34:37,530 --> 00:34:39,230
on the Azure side than maybe the M365
971
00:34:39,690 --> 00:34:41,769
side because you do have all the Azure
972
00:34:41,769 --> 00:34:43,450
in front. How do you get that to
973
00:34:43,450 --> 00:34:44,190
end users?
974
00:34:45,114 --> 00:34:46,555
So but we have a lot more stuff.
975
00:34:46,555 --> 00:34:47,755
We have a lot more stuff from the
976
00:34:47,755 --> 00:34:49,755
keynote than we actually got to, Scott. Surprise,
977
00:34:49,755 --> 00:34:51,434
surprise. We had a bunch of notes and
978
00:34:51,434 --> 00:34:52,635
we only got to a fraction of them.
979
00:34:52,635 --> 00:34:54,315
You let me talk about Copilot after you
980
00:34:54,315 --> 00:34:55,775
said you weren't. So we're good.
981
00:34:56,394 --> 00:34:58,315
It happens. Every once in a while, I
982
00:34:58,315 --> 00:35:00,900
just let you loose to talk about what
983
00:35:00,900 --> 00:35:03,219
you're feeling passionate about on that given day.
984
00:35:03,219 --> 00:35:04,659
But we do have stuff like, I did
985
00:35:04,659 --> 00:35:07,159
an interview today with someone from Microsoft about
986
00:35:07,300 --> 00:35:09,059
a new device Microsoft is coming out with
987
00:35:09,059 --> 00:35:11,059
a Microsoft 365 link. We have a bunch
988
00:35:11,059 --> 00:35:13,219
of other Windows 365. Windows 365. I said
989
00:35:13,219 --> 00:35:14,465
it wrong. Windows
990
00:35:14,765 --> 00:35:17,005
365 link. There will be that. We might
991
00:35:17,005 --> 00:35:19,644
have to do a few Ignite recordings while
992
00:35:19,644 --> 00:35:21,325
we're here and talk about some of the
993
00:35:21,325 --> 00:35:24,045
other keynote stuff we have and we might
994
00:35:24,045 --> 00:35:25,885
line up some other interviews with people over
995
00:35:25,885 --> 00:35:27,809
here. Yeah. Make it work. Now it's time
996
00:35:27,809 --> 00:35:29,730
for dinner, Scott. I am looking forward to
997
00:35:29,730 --> 00:35:32,309
this steak. Sounds good. Let's do it. Alright.
998
00:35:32,449 --> 00:35:34,230
Well, thanks, Scott. We'll talk to you later.
999
00:35:36,210 --> 00:35:38,449
If you enjoyed the podcast, go leave us
1000
00:35:38,449 --> 00:35:40,690
a 5 star rating in iTunes. It helps
1001
00:35:40,690 --> 00:35:42,494
to get the word out so more IT
1002
00:35:42,494 --> 00:35:45,234
pros can learn about Office 365 and Azure.
1003
00:35:45,775 --> 00:35:47,375
If you have any questions you want us
1004
00:35:47,375 --> 00:35:49,614
to address on the show, or feedback about
1005
00:35:49,614 --> 00:35:51,934
the show, feel free to reach out via
1006
00:35:51,934 --> 00:35:55,214
our website, Twitter, or Facebook. Thanks again for
1007
00:35:55,214 --> 00:35:56,835
listening, and have a great day.