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Welcome to episode
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393
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of the Microsoft Cloud IT Pro podcast recorded
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live from Microsoft Ignite 2024.
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This is a show about Microsoft 365 and
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Azure from the perspective of IT pros and
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end users, where we discuss a topic or
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recent news and how it relates to you.
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In this episode, Ben is joined on the
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show by Alex Mooney from Logitech.
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The 2 of them discuss the integration of
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technology into meetings. They start out the discussion
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by talking about AI for transcribing in person
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meetings, highlighting some of their benefits. And then
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from there, shift into discussion around various meeting
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room systems for Microsoft Teams. They discuss some
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of the offerings from Logitech, including the Rally
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Bar Huddle, Rally Bar Mini, and Rally Bar,
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and how they are certified for both Microsoft
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Teams on Android and Windows in order to
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work in different scenarios for building out your
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Microsoft Teams room systems.
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So we're sitting here at Ignite, another
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interview.
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So it's been a good show. It's day
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what day is it? Day 2 or 3
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now? 2? 3. I I think day 3?
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Messed up with Monday. It's Thursday. It is
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day 3. Yes. So I'm sitting here with
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Alex from Logitech. So we're gonna talk, like,
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Teams, Teams Room Devices, Teams Premium,
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maybe some Copilot because that's what everybody talks
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about at Ignite.
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Copilot. Copilot. Copilot. Yeah. Exactly. So I need
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to go ahead and introduce yourself, Alex. Tell
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us a little bit about you, what you
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do, all that. Thanks, Ben. Yeah. So I'm
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Alex Mooney. I work at Logitech in our
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alliances group, which is basically just means that
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I get to do all the fun stuff
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of managing our partnership
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with Microsoft.
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So
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product development,
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certifications,
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everything in that kind of realm, and then
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how we deliver
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these products to our customers.
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Okay. Very cool. So you're gonna tell us
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all the stuff that Logitech's working on. Right?
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Yeah. All the things. All the things. Excuse
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me. This podcast, to listen to this episode,
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you have to sign the NDA. No.
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So I'm curious, Alex. Like, I know we
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were talking a little bit about some of
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the devices, and we'll probably get into that
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a little bit later. But more from, like,
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a
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Windows devices. You guys do a bunch. Like,
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I've used Logitech devices forever. You have mice.
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You have keyboards. You have meeting room devices.
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You have headsets.
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So with that, I'm you see a lot
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of different aspects of more how people are
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working, whether it's working on Windows with peripherals,
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Teams meetings.
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Like, what have you I guess, maybe even
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how have you seen the industry change, or
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how are do you see people
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working
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recently
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as they incorporate your devices into their day
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to day workflow?
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Yeah. It's fine. Logitech,
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I guess, for the last 40 years, we
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have been creating peripherals
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to try to create human interaction with software
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and tools,
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produced by Microsoft and others. And so whether
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it's a keyboard, a mouse, a webcam, a
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headset, we've been in this space for a
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long time. We only just recently
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in the last, I'd say, 12 years, got
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into
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doing meeting room technology. Okay. And just in
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that time, we've been able to kind of
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skyrocket
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into now the number one position
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as an OEM creating Microsoft Teams Rooms, but
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more more largely
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market share wise with just creation of video
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conferencing products around the world. And I think
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the reason why is because
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during that time frame, people's requirements shifted from
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these massive codecs
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that were complicated,
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$200,000
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rooms plus,
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and we just wanted to make video
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and audio
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ubiquitous across all the rooms. We wanted to
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make it available to all the users in
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the organization. So we took the approach of
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saying, hey. We're gonna use USB. We're gonna
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use open standards. No one was doing it.
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People looked at us like we were crazy.
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Why is Logitech making a camera? Don't do
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that. But it's fun. And I think that's
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why we saw this kind of seismic shift.
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After 2020,
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we we already knew everyone's gonna go work
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from home. Everyone's gonna be remote, and everyone's
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gonna need ways to connect
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whether it's with super high quality audio or
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video or other things. They're gonna need ways
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to connect with their coworkers
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and to keep their workflows
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going. So we already knew that, but it
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just accelerated all these trends. It brought them
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in 8, 10 10 years in terms of
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the adoption.
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So I think right now, we're all experiencing
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the back end of that. Like, it's just
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everyone does video. If I get through a
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single day without saying, I'm you're on mute,
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it's it's a it's a good day. But,
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yeah, that's where we are. And I think
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there's a there's a big trend right now
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within Microsoft Teams Rooms. So saying, do I
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want to have rooms deployed on Windows or
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on Android? That's a hot topic right now.
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I think looking deeper into the management stacks
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is a hot topic. What size of room
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should we deploy? Maybe we don't need so
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many boardrooms. We can do, like, Huddl rooms,
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things like that. So there's a lot of
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those questions out. BYOD,
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how does AI fit into this ecosystem? Like,
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Copilot is everywhere, but Yep. Okay. But how
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do I incorporate that into my meeting practice?
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I think that's the trend of where we're
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seeing everyone go. Okay. So what kind of
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trends have you seen? We'll just dive right
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into meetings because that one's a popular one
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with Copilot.
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Right? Is Yeah. Copilot, Teams Premium,
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meeting transcriptions, what kind of trends have you
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seen
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from the AI space,
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Copilot,
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as well
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as meetings,
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meeting rooms
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Yeah. That type of space? So the I
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think one of the most compelling use cases
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early on
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for Copilot is the meeting summaries
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and so forth. Because just in terms of
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early adoption, like, I haven't quite figured out
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how to incorporate
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Copilot into my mainstream workflows in Office and
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PowerPoint, so forth. Outlook, this is obvious. Help
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me rephrase this this email, summarize what I'm
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reading, so forth like that. Yep. These are
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very early stage adoptions. So they're easy for
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users to wrap their minds around. But one
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of the most immediate places where you get
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the benefit of the time saving is actually
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in the meeting room. So it's, I joined
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late, catch me up, or I didn't join
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the meeting at all, give me the summary
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and and so forth. What were the action
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items?
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Can we make some notes? These kinds of
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things. That I think has been really, really
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cool. One thing that we've been trying to
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really focus on is, okay, this is great.
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We have this amazing technology from Microsoft.
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How do we help users get the most
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out of that? And it actually starts with
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super high quality audio capture. So the more
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that we can work with our customers to
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make sure that the audio is pristine,
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that means that the transcript is accurate. And
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when you have an accurate transcript, Copilot gives
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you accurate insights. So it starts all the
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way back with some of our just basic
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AV principles, and then making sure that these
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things are happening. So trend wise, I think
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that we're seeing a lot of
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people trying to look into, do I wanna
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turn in turn
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on recognition?
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Okay. Speaker recognition and so forth, which is
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where the in Teams room, the Teams room
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will actually identify the various users sitting around
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the table. So since Alex is saying this,
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Ben's saying that Yep. Versus it's just Teams
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user, Teams user.
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Right. That's an important one. It takes a
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lot of data data governance. Like, how do
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I want to, you know, update my privacy
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policies to allow this? There's a a moment
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there that you have to make some key
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decisions as an organization. But I think fundamentally,
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just let's make sure that we have really,
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really, really good audio. Well and that's an
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interesting one because
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people
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have known that
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going back in other technologies. Like, you look
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at business intelligence. Right? That's been around for
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a while now. And I remember when business
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intelligence was first catching on, that was a
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big thing as people were like, well, if
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I put garbage data into business intelligence,
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I'm not gonna get the reports, the metrics
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out of it that
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maybe I'm looking for. And now it sounds
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like you've seen the same thing as for
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a long time, and I would say even
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today, I get in a lot of meetings,
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and people don't necessarily
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care about their audio. They're using, like, their
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laptop speaker with the lid closed in a
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clamshell then.
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That audio quality isn't
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necessarily
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there, and that's not something that I know
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I don't know that I've necessarily thought about
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that either is, what if you want good
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transcripts, you want good summaries, really focusing on
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the input. The AI model can only do
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so much based on the quality of data
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going into it. And some of it's user
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training. Don't talk over each other in a
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meeting because then the transcription
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has a hard time keeping up with who's
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saying what in the meeting room. So some
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of it is just user behavioral training, but
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also,
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a lot of it is, yeah, you just
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need to know what the person said.
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And not everyone speaks as loud. Some people
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speak softer. There's all sorts of different ranges
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of vocal qualities and so forth. And so
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making sure that you have a super high
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quality audio pickup for every seat in the
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room is a critical component to getting the
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most out of the AI investment because otherwise,
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you're gonna miss somebody's valuable input. And if
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you've missed just one voice out of 10
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at a meeting room, well, your transcription is
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now not accurate. So all the insights you
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gain are actually missing the full picture. So
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I think that's a a key element. We're
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trying really hard to make sure we're doing
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this. So we've got this thing called right
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site 2. Okay. Right sound 2. Okay. This
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is our AI built into our meeting room
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technology
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that improves the, auto framing for site. So
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the visuals Oh, interesting. Okay.
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And the audio performance for right sound. And
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so it's really cool. We're doing a lot
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of AI algorithms to remove
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unwanted sounds, typing,
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bag crinkling, like potato chips or whatever. How
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about somebody eating an apple? That's what I'm
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on. I'm like, I can have meetings and
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somebody's like, chomps into an apple, and I'm
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like, okay. Come on. Really?
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Right by the mic pod too. It's always.
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Exactly.
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Yeah. So so we are looking for voices,
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and then we're looking for commonly unwanted sounds.
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So it's a little more than just like
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a basic noise reduction, which is like an
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audio gating. So it's a lot smarter than
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that. And we're removing unwanted sounds, and then
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making sure that every voice in the room
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is auto leveled. Got it. Quiet speakers, loud
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speakers, all come across at approximately the same
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volume. And that come coupled with obviously things
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like echo cancellation, reverberation
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reduction, just to make sure you get a
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really nice clean capture. Right. It makes a
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a really nice front end audio experience. Much
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better than what people might hear on this
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given the environment we're sitting in and that
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we're not recording this with, that type of
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stuff. But On on a trade show floor.
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Right. On a trade show floor. Fortunately, for
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this, we get the post processing, where a
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lot of meetings, you're not you don't have
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the advantage of post post processing the audio.
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So it's doing, like, real time
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AI audio
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processing
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of all these different voices. Yeah. We jokingly
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say we want video
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to be better than being there. So we
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we want the remote experience to be better
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than the in person experience. Now this is
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obviously an ambitious
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concept. But the point is is that if
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you were, like, say, watching a sporting event,
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you're watching and
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every camera that you saw on the screen
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was just the headshot of the person running
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around, you miss all the context. It's like,
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okay. This is cool. I can see everyone's
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face, but I don't actually know what's going
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on. Yeah. So what you really want is
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00:11:32,524 --> 00:11:35,004
someone to intelligently switch the camera views for
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you so you always see the action. And
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when you're listening to the audio, you don't
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wanna listen to everything. You really want something
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to curate the audio and make sure that
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it's really, really clean. All the noises are
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removed. So that's what we're trying to bake
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in with AI into all of our products.
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That's where Right Sight and Right Sound come
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in. Right Sight with things like Logitech Sight
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in the center of table doing smart switching.
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It does this cool thing where it takes
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all the camera lenses in the room, and
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then it intelligently switches the view of you
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in the gallery based on your head position.
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So if you turn your head and you
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look at the front of room and you're
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addressing the far end user, they see you
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looking at them. But if I then turn
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across the table to talk to someone that's
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collaborating in the room, we'll switch the view
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to the center of table camera, see all
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the remote experience, you always see the person's
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face. Got it. So you're able to we'll
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00:12:24,504 --> 00:12:25,784
move around this around a minute with your
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00:12:25,784 --> 00:12:27,884
products. You're able to put multiple
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00:12:28,264 --> 00:12:29,704
cameras in the room. So if you have,
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00:12:29,704 --> 00:12:32,024
like, the camera under the screen in the
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front, but then a camera on the table
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or cameras placed around the room, they can
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all work together
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00:12:38,504 --> 00:12:39,970
Yeah. To really intelligently
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00:12:40,350 --> 00:12:42,029
give you the best. You get, like, an
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automated an AI cameraman
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Exactly. In the room. Exactly. Yeah. So let's
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use an example of a rally bar. It's
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00:12:48,669 --> 00:12:50,829
a really common all in one video bar.
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We would put that under the display. It's
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got speakers,
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00:12:53,705 --> 00:12:55,705
microphones, and the camera all built into it.
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00:12:55,705 --> 00:12:58,664
And it's 22 lenses, 2 cameras on board,
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00:12:58,664 --> 00:13:00,264
a wide angle camera, and then one that
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can zoom in and focus.
358
00:13:02,105 --> 00:13:04,264
So when you have 2 there, that's great.
359
00:13:04,264 --> 00:13:05,865
You're gonna cover this big room. But what
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00:13:05,865 --> 00:13:08,110
if my room is say 15 seats on
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a really long table, like a bowling alley?
362
00:13:10,029 --> 00:13:12,429
Yep. The lens can only see from the
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front of the table. So if somebody leans
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forward, they're blocking all the people behind them.
365
00:13:16,269 --> 00:13:18,110
Right. You can't see them. And so what
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00:13:18,110 --> 00:13:20,669
we really want is to add additional cameras
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00:13:20,669 --> 00:13:22,815
down the table. That's where Logitech site comes
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00:13:22,815 --> 00:13:25,215
in. Okay. So now you have this center
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00:13:25,215 --> 00:13:27,054
of table camera. It can see everyone around
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the table's faces and you have the front
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00:13:28,894 --> 00:13:30,654
of room, but now you need something to
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intelligently direct and and switch which camera view
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is being shown so the foreign user doesn't
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have to do it themselves. And that's where
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00:13:37,669 --> 00:13:39,509
the AI comes in. We compare all the
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views of Ben in the gallery, and we
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say, this is the best picture. Ben, show
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that to the foreign user. We don't want
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the one that's looking in his ear as
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00:13:47,029 --> 00:13:49,210
he turns and okay. Yeah.
381
00:13:52,985 --> 00:13:55,144
Do you feel overwhelmed by trying to manage
382
00:13:55,144 --> 00:13:58,365
your Office 365 environment? Are you facing unexpected
383
00:13:58,584 --> 00:14:01,705
issues that disrupt your company's productivity? Intelligink is
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here to help. Much like you take your
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car to the mechanic that has specialized knowledge
386
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on how to best keep your car running,
387
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388
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because that's their expertise.
389
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390
00:14:14,910 --> 00:14:17,149
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391
00:14:17,149 --> 00:14:19,389
running smoothly and ahead of the curve. Whether
392
00:14:19,389 --> 00:14:21,389
you are a small organization with just a
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00:14:21,389 --> 00:14:23,835
few users up to an organization of several
394
00:14:23,835 --> 00:14:26,634
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00:14:26,634 --> 00:14:29,934
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396
00:14:30,715 --> 00:14:32,174
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397
00:14:34,394 --> 00:14:34,889
That's
398
00:14:36,090 --> 00:14:36,590
intelligink.com/podcast
399
00:14:41,529 --> 00:14:43,690
for more information or to schedule a 30
400
00:14:43,690 --> 00:14:45,790
minute call to get started with them today.
401
00:14:46,009 --> 00:14:49,370
Remember, Intelligink focuses on the Microsoft cloud, so
402
00:14:49,370 --> 00:14:51,125
you focus on your business.
403
00:14:53,504 --> 00:14:56,245
So another thing you mentioned earlier was
404
00:14:56,865 --> 00:14:59,284
Teams Room on Android
405
00:14:59,664 --> 00:15:02,065
and Teams Room on Windows. And I know
406
00:15:02,065 --> 00:15:04,324
this is something that we were talking about,
407
00:15:04,509 --> 00:15:05,870
the actually, the other day. I was here
408
00:15:05,870 --> 00:15:08,269
asking you some questions about it because sometimes
409
00:15:08,269 --> 00:15:08,929
the functionality
410
00:15:09,389 --> 00:15:10,529
differs between
411
00:15:10,909 --> 00:15:13,629
those two platforms. There's pros and cons probably
412
00:15:13,629 --> 00:15:15,789
to each one. What are some of those
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00:15:15,789 --> 00:15:17,490
things that you've seen
414
00:15:17,834 --> 00:15:20,254
in helping people pick between,
415
00:15:20,714 --> 00:15:22,875
maybe I'm okay with Teams Room on Android
416
00:15:22,875 --> 00:15:25,134
or I want Teams Rooms on Android,
417
00:15:25,434 --> 00:15:25,934
versus
418
00:15:26,475 --> 00:15:28,634
when should I maybe start thinking about Teams
419
00:15:28,634 --> 00:15:29,454
Room on Windows
420
00:15:30,190 --> 00:15:32,370
because of how those 2 kinda compare or
421
00:15:32,430 --> 00:15:34,450
contrast or have different advantages
422
00:15:34,830 --> 00:15:36,830
and such? This is a question that we
423
00:15:36,830 --> 00:15:39,310
get from customers all the time that are
424
00:15:39,310 --> 00:15:41,070
people that are just trying to figure out,
425
00:15:41,070 --> 00:15:43,605
I've gotta manage a 1,000 rooms. Which management
426
00:15:43,605 --> 00:15:45,285
ecosystem do I want? I think that's really
427
00:15:45,285 --> 00:15:47,544
what it boils down to, Windows versus Android.
428
00:15:47,605 --> 00:15:49,845
It comes down to the management ecosystem. Okay.
429
00:15:49,845 --> 00:15:51,684
And some of the feature discrepancies between the
430
00:15:51,684 --> 00:15:54,404
two platforms. Microsoft did a a nice article
431
00:15:54,404 --> 00:15:56,629
not too long ago that kind of shared
432
00:15:56,629 --> 00:15:59,610
their position on where the feature development happens
433
00:15:59,669 --> 00:16:02,149
and so forth. So I think people know
434
00:16:02,149 --> 00:16:04,149
Windows is gonna be the platform you want
435
00:16:04,149 --> 00:16:06,230
to use for your Microsoft Teams room if
436
00:16:06,230 --> 00:16:08,309
you're gonna use things like AI and so
437
00:16:08,309 --> 00:16:10,595
forth like that. If you want intelligent speaker
438
00:16:10,595 --> 00:16:13,075
recognition where you would have, say, a rally
439
00:16:13,075 --> 00:16:15,634
bar in the room, but as different users
440
00:16:15,634 --> 00:16:18,754
in the room speak, it identifies them as
441
00:16:18,754 --> 00:16:21,174
their name instead of just So, like, conference
442
00:16:21,235 --> 00:16:23,339
room 1 or yeah. Yeah. You're gonna get
443
00:16:23,339 --> 00:16:25,980
those features on Windows first. This is where
444
00:16:25,980 --> 00:16:28,779
a lot of the development happens. Android is
445
00:16:28,779 --> 00:16:32,299
super simple to deploy and manage. It's built
446
00:16:32,299 --> 00:16:34,220
into the bars, and so you don't have
447
00:16:34,220 --> 00:16:36,535
a separate PC to manage. So a lot
448
00:16:36,535 --> 00:16:38,855
of companies that are coming out of environments
449
00:16:38,855 --> 00:16:40,855
where they're used to managing, they have their
450
00:16:40,855 --> 00:16:41,595
own AVVLANs
451
00:16:41,975 --> 00:16:44,154
and so forth. They're used to the appliance
452
00:16:44,535 --> 00:16:47,654
Yeah. Model of an AV component. They like
453
00:16:47,654 --> 00:16:50,375
the Android experience because it's just easy, simple
454
00:16:50,375 --> 00:16:50,875
device,
455
00:16:51,240 --> 00:16:53,559
all in one. Attach my license, and I'm
456
00:16:53,559 --> 00:16:56,120
good to go. So it fundamentally just comes
457
00:16:56,120 --> 00:16:59,480
down to where does your particular capabilities and
458
00:16:59,480 --> 00:17:01,159
your team lie? Where what are you more
459
00:17:01,159 --> 00:17:04,460
comfortable managing? Windows PCs or Android devices?
460
00:17:04,884 --> 00:17:06,964
And then from there, what are the specific
461
00:17:06,964 --> 00:17:08,964
needs in each room that you may need?
462
00:17:08,964 --> 00:17:11,125
If you want all the AI, go with
463
00:17:11,125 --> 00:17:14,005
Windows. If you like simplicity for maybe smaller
464
00:17:14,005 --> 00:17:16,164
spaces and stuff, Android's a great option for
465
00:17:16,164 --> 00:17:16,904
that. Logitech
466
00:17:17,429 --> 00:17:18,250
doesn't necessarily
467
00:17:18,629 --> 00:17:20,869
want to tell our users which ones they
468
00:17:20,869 --> 00:17:22,730
need to use because it's it's a very
469
00:17:22,789 --> 00:17:25,349
unique decision for every organization. Everybody's needs are
470
00:17:25,349 --> 00:17:27,829
different. And so what we do, which I
471
00:17:27,829 --> 00:17:30,710
think we do uniquely amongst OEMs, is we
472
00:17:30,710 --> 00:17:33,224
dual certify all of our products for both
473
00:17:33,224 --> 00:17:35,704
Windows and Android. So that same rally bar
474
00:17:35,704 --> 00:17:37,785
that has Android built in Yep. You plug
475
00:17:37,785 --> 00:17:39,404
it in with a USB to a PC,
476
00:17:39,704 --> 00:17:42,265
and now it's a certified Teams Rooms on
477
00:17:42,265 --> 00:17:44,585
Windows device as well. So you have that
478
00:17:44,585 --> 00:17:46,190
kind of option. Got it. And this is
479
00:17:46,190 --> 00:17:47,549
what you had to explain this to me
480
00:17:47,549 --> 00:17:48,750
like a few times. I was trying to
481
00:17:48,750 --> 00:17:50,529
wrap my head around it the other day,
482
00:17:50,589 --> 00:17:53,070
where like, Teams Room on Android is technically
483
00:17:53,070 --> 00:17:55,710
running on the devices. So if you pick
484
00:17:55,710 --> 00:17:57,869
up a Logitech device, one of the Teams
485
00:17:57,869 --> 00:17:59,630
Room devices, put it on the wall, hang
486
00:17:59,630 --> 00:18:01,365
it on the TV, plug it into a
487
00:18:01,365 --> 00:18:04,265
network cable, you can be up and going,
488
00:18:04,404 --> 00:18:04,904
running,
489
00:18:05,205 --> 00:18:07,684
we'll say that quickly. There's the licensing and
490
00:18:07,684 --> 00:18:09,365
stuff to think about as well, but then
491
00:18:09,365 --> 00:18:11,865
you're gonna be running Teams Room on Android.
492
00:18:11,924 --> 00:18:14,404
Right. Because Android is what the OS built
493
00:18:14,404 --> 00:18:16,210
into all your operating systems. And if you
494
00:18:16,210 --> 00:18:18,210
want Teams Room on Windows, you do need
495
00:18:18,210 --> 00:18:20,150
to have another device,
496
00:18:20,529 --> 00:18:23,190
some PC device, mini PC,
497
00:18:23,570 --> 00:18:24,630
full blown computer.
498
00:18:25,090 --> 00:18:27,410
I'm assuming people pulling a laptop into the
499
00:18:27,410 --> 00:18:29,570
room and plugging it in, any of those,
500
00:18:29,570 --> 00:18:32,625
and then it just automatically switches to Teams
501
00:18:32,625 --> 00:18:33,525
Room on Windows?
502
00:18:33,984 --> 00:18:35,684
Yes. There's 3 categories.
503
00:18:35,984 --> 00:18:37,125
We'll say it's BYOD,
504
00:18:37,505 --> 00:18:39,825
meaning I brought my laptop in, I plug
505
00:18:39,825 --> 00:18:42,065
it into the room, and my laptop hosts
506
00:18:42,065 --> 00:18:44,869
the meeting. Okay. The second category is I
507
00:18:44,869 --> 00:18:46,630
have a native Teams room. It's got a
508
00:18:46,630 --> 00:18:48,410
Teams room pro license attached,
509
00:18:48,869 --> 00:18:51,029
and I've made the decision to go with
510
00:18:51,029 --> 00:18:53,750
Teams rooms on Android for the management ecosystem.
511
00:18:53,750 --> 00:18:56,265
In which case, the compute that's that's hosting
512
00:18:56,265 --> 00:18:58,365
the meeting is actually built into the bar
513
00:18:58,424 --> 00:19:00,585
on a chipset that's already integrated into the
514
00:19:00,585 --> 00:19:02,305
bar. And that's the one running Android Right.
515
00:19:02,424 --> 00:19:04,025
For everything. And then there's Teams Rooms on
516
00:19:04,025 --> 00:19:05,865
Windows. If you chose to have a native
517
00:19:05,865 --> 00:19:07,965
Teams Room but running on a Windows PC,
518
00:19:08,025 --> 00:19:10,105
you have the Windows PC in the room
519
00:19:10,105 --> 00:19:12,659
connected to the bar, and the Windows PC
520
00:19:12,659 --> 00:19:14,819
is the one that's hosting the call and
521
00:19:14,819 --> 00:19:17,299
providing those streams back to Microsoft in the
522
00:19:17,299 --> 00:19:19,859
cloud. So it really just depends on where
523
00:19:19,859 --> 00:19:21,940
does the Teams client that's hosting the call
524
00:19:21,940 --> 00:19:24,065
live. Got it. Do you dare get into
525
00:19:24,065 --> 00:19:26,625
licensing? Like, do you talk about licensing when
526
00:19:26,625 --> 00:19:29,045
it comes? Because I know that's another topic.
527
00:19:29,184 --> 00:19:31,525
I have some Teams Room devices at home.
528
00:19:31,585 --> 00:19:33,424
I won't say which ones because they're a
529
00:19:33,424 --> 00:19:33,924
competitor.
530
00:19:35,265 --> 00:19:36,785
We can fix that. We can fix that?
531
00:19:36,785 --> 00:19:38,380
Okay. Good to hear. And then I can
532
00:19:38,380 --> 00:19:40,140
get some experience with those. But I know
533
00:19:40,140 --> 00:19:42,720
some of the licensing has changed to around
534
00:19:43,099 --> 00:19:44,799
Teams Room devices and how
535
00:19:45,259 --> 00:19:46,559
you think about even
536
00:19:46,940 --> 00:19:47,839
which licenses
537
00:19:48,140 --> 00:19:50,575
you may want, how you license devices when
538
00:19:50,575 --> 00:19:52,835
it comes to Teams Room and Microsoft 365.
539
00:19:53,455 --> 00:19:56,015
Is that something you get into or talk
540
00:19:56,015 --> 00:19:57,535
about much, or do you leave that up
541
00:19:57,535 --> 00:19:59,695
to You know it. People? It's really up
542
00:19:59,695 --> 00:20:02,335
to the organization where they are, and every
543
00:20:02,335 --> 00:20:04,589
group is a little bit different because of
544
00:20:04,750 --> 00:20:07,069
where they are in the enterprise agreement with
545
00:20:07,069 --> 00:20:09,309
Microsoft. So there's actually a large number of
546
00:20:09,309 --> 00:20:12,929
people that still have Teams Room standard licenses
547
00:20:13,069 --> 00:20:16,130
or Teams Room premium licenses on their tenant.
548
00:20:16,190 --> 00:20:18,589
Okay. Everyone is moving to either a Teams
549
00:20:18,589 --> 00:20:20,634
Room basic license or a Teams Room pro
550
00:20:20,634 --> 00:20:22,955
license. The pro license has a cost associated
551
00:20:22,955 --> 00:20:25,455
with it. The basic license is free. Okay.
552
00:20:25,515 --> 00:20:28,095
So if you were to take a Logitech
553
00:20:28,154 --> 00:20:30,234
device, like the RallyBar out of the box,
554
00:20:30,234 --> 00:20:31,515
plug it in Yep. And you need to
555
00:20:31,515 --> 00:20:33,269
assign a license, you can assign
556
00:20:33,650 --> 00:20:36,529
the Microsoft Teams Room basic license, which is
557
00:20:36,529 --> 00:20:38,450
free to that device, and you're up and
558
00:20:38,450 --> 00:20:40,289
running with the Teams Room. Okay. There are
559
00:20:40,289 --> 00:20:42,529
simply some limitations. You can only have so
560
00:20:42,529 --> 00:20:44,309
many Teams Room basic licenses
561
00:20:44,609 --> 00:20:46,769
on your tenant, and then then you're there's
562
00:20:46,769 --> 00:20:47,829
just no more available.
563
00:20:48,194 --> 00:20:50,994
And the basic license has a few restrictions
564
00:20:50,994 --> 00:20:54,034
from feature sets, like, dual monitor and AI
565
00:20:54,034 --> 00:20:56,515
capabilities and so forth. So really, it comes
566
00:20:56,515 --> 00:20:59,075
down to I think for most users, they're
567
00:20:59,075 --> 00:21:01,734
gonna be migrating into Teams Room Pro,
568
00:21:02,059 --> 00:21:04,700
licenses anyway, which actually is the right decision
569
00:21:04,700 --> 00:21:06,460
to make because it gives you access to
570
00:21:06,460 --> 00:21:08,460
the pro portal, which has some really great
571
00:21:08,460 --> 00:21:10,160
automatic remediation capabilities
572
00:21:10,779 --> 00:21:12,859
and some really good insights for tracking the
573
00:21:12,859 --> 00:21:14,859
health of devices. You can go in and
574
00:21:14,859 --> 00:21:17,164
see which rooms are the most stable versus
575
00:21:17,164 --> 00:21:18,525
the least, and it gives you a lot
576
00:21:18,525 --> 00:21:20,944
of insights as to which devices should I
577
00:21:21,005 --> 00:21:23,884
deploy, which ones are being most utilized. So
578
00:21:23,884 --> 00:21:25,964
if I have to change my floor plan
579
00:21:25,964 --> 00:21:28,605
around, I know which room sizes are the
580
00:21:28,605 --> 00:21:30,769
most commonly used and so forth like that.
581
00:21:30,769 --> 00:21:32,929
So I think for most users, probably over
582
00:21:32,929 --> 00:21:34,529
the course of the next few months, they're
583
00:21:34,529 --> 00:21:36,529
just gonna be either on a basic or
584
00:21:36,529 --> 00:21:38,849
a pro license. Okay. And that's one thing
585
00:21:38,849 --> 00:21:40,929
I noticed too. I think with pro, I
586
00:21:40,929 --> 00:21:43,190
come from the admin side of it is
587
00:21:43,484 --> 00:21:45,085
I found that I needed Pro, like, if
588
00:21:45,085 --> 00:21:47,005
I wanna manage the devices with Intune as
589
00:21:47,005 --> 00:21:49,164
well. Bring them to the portal, I think,
590
00:21:49,164 --> 00:21:52,125
and doing all the device management. And I'm
591
00:21:52,125 --> 00:21:54,144
trying to remember if you even, like, updates,
592
00:21:54,204 --> 00:21:56,305
being able to manage updates on these devices
593
00:21:56,365 --> 00:21:57,950
from Intune, it was
594
00:21:58,730 --> 00:22:00,730
all go by that pro license. Yeah. If
595
00:22:00,730 --> 00:22:03,130
you want to have the benefit of that
596
00:22:03,130 --> 00:22:03,630
meaningful,
597
00:22:04,169 --> 00:22:05,869
serious management ecosystem,
598
00:22:06,250 --> 00:22:08,429
which is really fantastic that Microsoft
599
00:22:08,730 --> 00:22:10,750
has developed for these these devices,
600
00:22:11,075 --> 00:22:12,595
The pro management portal is the right place
601
00:22:12,595 --> 00:22:14,674
to do that. Okay. And so from there,
602
00:22:14,674 --> 00:22:15,954
in order to get that, you need a
603
00:22:15,954 --> 00:22:17,795
pro license. Yep. So it is the right
604
00:22:17,795 --> 00:22:19,255
decision to make for organizations,
605
00:22:19,555 --> 00:22:21,714
I think, if you have, you know, greater
606
00:22:21,714 --> 00:22:25,070
than 20, 25 rooms. Okay. One other question,
607
00:22:25,070 --> 00:22:26,670
maybe we'll wrap up with this one is
608
00:22:26,670 --> 00:22:27,650
you had mentioned,
609
00:22:28,029 --> 00:22:30,430
like, having these devices, having your conference rooms,
610
00:22:30,430 --> 00:22:31,490
being able to recognize
611
00:22:32,110 --> 00:22:33,950
individual people in the room where you can
612
00:22:34,029 --> 00:22:35,875
and you have 10 people in, and as
613
00:22:35,875 --> 00:22:36,694
you're generating
614
00:22:37,075 --> 00:22:39,554
the transcript, if you're doing the AI summary
615
00:22:39,554 --> 00:22:41,714
and you want names associated with people, being
616
00:22:41,714 --> 00:22:42,615
able to recognize
617
00:22:43,394 --> 00:22:45,474
all of the people in the room as
618
00:22:45,474 --> 00:22:45,974
themselves
619
00:22:46,515 --> 00:22:47,015
versus
620
00:22:47,554 --> 00:22:49,269
it's just the conference room, and it could
621
00:22:49,269 --> 00:22:51,430
have been any one of the people. What
622
00:22:51,430 --> 00:22:52,730
type of process
623
00:22:53,109 --> 00:22:55,670
is that to go through in order to
624
00:22:55,670 --> 00:22:57,990
get that set up and configured? Because I'm
625
00:22:57,990 --> 00:23:00,070
guessing you can't just have 10 people come
626
00:23:00,070 --> 00:23:01,714
into the room, and it's like, oh, I
627
00:23:01,714 --> 00:23:03,955
know who that is. I mean, there's a
628
00:23:03,955 --> 00:23:05,714
lot of information about us on the Internet,
629
00:23:05,714 --> 00:23:07,714
but not that much, I hope. This is
630
00:23:07,714 --> 00:23:10,595
not big brother. We're not using some some
631
00:23:10,595 --> 00:23:13,394
big facial recognition, scrubbing your social media. No.
632
00:23:13,394 --> 00:23:15,394
It's just none of that. So it's actually
633
00:23:15,394 --> 00:23:18,089
really simple. As the tenant, as the admin,
634
00:23:18,149 --> 00:23:19,750
you have to go in and opt in
635
00:23:19,750 --> 00:23:22,409
for your organization to have speaker recognition
636
00:23:22,869 --> 00:23:24,950
enabled for your users. What that's using is
637
00:23:24,950 --> 00:23:26,009
Microsoft's biometric.
638
00:23:26,389 --> 00:23:28,950
And so, basically, once you opt in as
639
00:23:28,950 --> 00:23:29,529
an organization,
640
00:23:29,829 --> 00:23:31,669
all the users have the option to go
641
00:23:31,669 --> 00:23:33,805
into their Teams client, go into the settings
642
00:23:33,805 --> 00:23:35,725
right there from their their desktop Okay. Their
643
00:23:35,725 --> 00:23:38,225
Teams client, go into the settings and enable
644
00:23:38,365 --> 00:23:41,184
recognition, and then enroll their voice and face.
645
00:23:41,325 --> 00:23:43,725
So it's a 2 step process. Admin enables,
646
00:23:43,725 --> 00:23:45,565
and once they enable, the users have the
647
00:23:45,565 --> 00:23:48,125
ability to self enroll. Okay. If they've self
648
00:23:48,125 --> 00:23:50,159
enrolled, what happens when they walk into a
649
00:23:50,159 --> 00:23:52,640
Teams room is the that Teams on the
650
00:23:52,640 --> 00:23:54,980
cloud is going to get their voice
651
00:23:55,279 --> 00:23:57,359
and their face, and it's going to compare
652
00:23:57,359 --> 00:24:00,179
it to the enrolled users and then identify
653
00:24:00,240 --> 00:24:02,174
their name in the transcript. So then in
654
00:24:02,174 --> 00:24:04,654
the participants in a Teams call, instead of
655
00:24:04,654 --> 00:24:05,394
just seeing
656
00:24:05,694 --> 00:24:08,734
ignite meeting room 1, it'll say ignite meeting
657
00:24:08,734 --> 00:24:10,755
room 1, and then under it, it'll say,
658
00:24:10,815 --> 00:24:13,294
Ben and Alex. And every time you speak,
659
00:24:13,294 --> 00:24:15,694
it'll show in the transcript that Ben said
660
00:24:15,694 --> 00:24:18,059
this, and when I speak, Alex said this,
661
00:24:18,059 --> 00:24:20,640
instead of just being meeting room 1 said
662
00:24:20,700 --> 00:24:22,960
all of it. Okay. And then what happens,
663
00:24:23,019 --> 00:24:25,420
let's say because, again, you said it relies
664
00:24:25,420 --> 00:24:28,539
on users enrolling themselves. Yes. If you get
665
00:24:28,539 --> 00:24:30,654
10 people, ten's a nice round number, 5
666
00:24:30,654 --> 00:24:31,474
people enrolled
667
00:24:31,855 --> 00:24:33,474
and 5 people haven't enrolled,
668
00:24:33,775 --> 00:24:35,694
do you get then a mix of individual
669
00:24:35,694 --> 00:24:37,855
users, then you still end up with Ignite
670
00:24:37,855 --> 00:24:40,575
conference room 1 that's the other 10? So
671
00:24:40,575 --> 00:24:43,375
the the enrollment only applies to people in
672
00:24:43,375 --> 00:24:45,910
meeting rooms because if you're logged in through
673
00:24:45,910 --> 00:24:47,670
your own account, maybe you're a remote user,
674
00:24:47,670 --> 00:24:50,470
you're already identified. So your identity is already
675
00:24:50,470 --> 00:24:52,309
in the call. So for those users in
676
00:24:52,309 --> 00:24:53,990
the meeting room, if half of them have
677
00:24:53,990 --> 00:24:56,630
enrolled, they'll all be identified and the other
678
00:24:56,630 --> 00:24:59,450
half will not. So it'll say, for example,
679
00:25:00,065 --> 00:25:01,204
unidentified user
680
00:25:01,505 --> 00:25:03,984
1, 2, 3, 4, 4. Doesn't lump them
681
00:25:03,984 --> 00:25:06,065
all into just the conference room. It still
682
00:25:06,065 --> 00:25:08,704
picks out individual users Right. But they're just
683
00:25:08,704 --> 00:25:09,204
generic
684
00:25:09,585 --> 00:25:12,144
Yeah. User 1, user 2. Unnamed user. Yeah.
685
00:25:12,144 --> 00:25:13,900
Okay. And you do have the option to
686
00:25:13,900 --> 00:25:16,220
go back and add the name manually if
687
00:25:16,220 --> 00:25:18,779
you don't use the biometric to self to
688
00:25:18,779 --> 00:25:20,240
identify it for automatically.
689
00:25:20,700 --> 00:25:22,619
You can go in and manually change the
690
00:25:22,619 --> 00:25:25,555
name from unnamed user 1 to Ben said
691
00:25:25,674 --> 00:25:27,275
Right. If you can pick up who said
692
00:25:27,275 --> 00:25:28,875
what or have everybody, like, come in and
693
00:25:28,875 --> 00:25:31,914
introduce yourselves for the for Copilot. Right? Hi.
694
00:25:31,914 --> 00:25:32,734
I'm Ben.
695
00:25:33,914 --> 00:25:36,555
Very cool. So diving into you mentioned a
696
00:25:36,555 --> 00:25:38,634
few of your products too along along the
697
00:25:38,634 --> 00:25:40,849
way here. I There was the Play Bars,
698
00:25:41,470 --> 00:25:41,970
the
699
00:25:42,269 --> 00:25:44,690
I know you have, like, some different headsets.
700
00:25:45,309 --> 00:25:46,289
Yeah. Are there
701
00:25:46,750 --> 00:25:47,250
recommendations
702
00:25:47,630 --> 00:25:49,970
that you would have for users
703
00:25:50,509 --> 00:25:51,250
or companies
704
00:25:51,630 --> 00:25:54,430
looking to maybe start investing in a Teams
705
00:25:54,430 --> 00:25:55,884
room or if there's and I know it's
706
00:25:55,884 --> 00:25:57,484
gonna depend too based on size of the
707
00:25:57,484 --> 00:25:59,404
conference room, based on size of the company
708
00:25:59,404 --> 00:26:02,384
where maybe devices of, like, people getting started
709
00:26:02,605 --> 00:26:06,224
versus people that have massive conference rooms or
710
00:26:06,525 --> 00:26:09,025
just how would they start getting introduced
711
00:26:09,519 --> 00:26:10,960
to rolling out one of these Teams Room
712
00:26:10,960 --> 00:26:14,660
systems or recommendations from that Logitech product line?
713
00:26:14,720 --> 00:26:16,880
Yeah. A super easy tool would be to
714
00:26:16,880 --> 00:26:18,099
go on to logitech.com/microsoft/trial.
715
00:26:21,214 --> 00:26:22,734
And you can fill out a form there,
716
00:26:22,734 --> 00:26:25,295
and that will send me Okay. Along with
717
00:26:25,295 --> 00:26:27,134
the rest of a large team, a message
718
00:26:27,134 --> 00:26:29,134
that says that you would like to sample
719
00:26:29,134 --> 00:26:30,734
some of these products. You'd like to demo
720
00:26:30,734 --> 00:26:33,295
them. And we do offer up to 2
721
00:26:33,295 --> 00:26:35,615
room systems free for you to put into
722
00:26:35,615 --> 00:26:37,919
your your environment. They're yours to keep. And
723
00:26:37,919 --> 00:26:39,519
then you can get Teams Rooms set up
724
00:26:39,519 --> 00:26:41,039
and going, and you can see how these
725
00:26:41,039 --> 00:26:43,200
these products work in your own environment. And
726
00:26:43,200 --> 00:26:46,000
you can feel, experience the benefit of them.
727
00:26:46,000 --> 00:26:48,240
So that's a great starting place. If we
728
00:26:48,240 --> 00:26:50,474
try to make it really simple, our portfolio
729
00:26:51,335 --> 00:26:53,914
is RallyBar Huddle, RallyBar Mini, and RallyBar.
730
00:26:54,214 --> 00:26:56,615
So Huddle is what it sounds like. So
731
00:26:56,615 --> 00:26:59,255
2, 3, 4, 5 people in a small
732
00:26:59,255 --> 00:27:01,815
to Huddle space. Okay. RallyBar Mini is the
733
00:27:01,815 --> 00:27:04,250
small to medium room, and then Rally Bar
734
00:27:04,250 --> 00:27:06,009
is the medium to large room. Got it.
735
00:27:06,009 --> 00:27:07,450
We just try to make it as easy
736
00:27:07,450 --> 00:27:09,289
as possible to pick the one that's the
737
00:27:09,289 --> 00:27:10,970
right for you right one for you. All
738
00:27:10,970 --> 00:27:13,470
of them are dual certified for both Android
739
00:27:13,609 --> 00:27:14,349
and Windows.
740
00:27:14,809 --> 00:27:17,964
All of them natively work with Microsoft Teams
741
00:27:17,964 --> 00:27:19,724
Rooms right out of the box, and all
742
00:27:19,724 --> 00:27:21,984
of them obviously have the certification
743
00:27:22,285 --> 00:27:24,285
and the full support and warranty and everything
744
00:27:24,285 --> 00:27:27,404
from Logitech and from Microsoft. Okay. Awesome. And
745
00:27:27,404 --> 00:27:28,684
we'll put some of those links too in
746
00:27:28,684 --> 00:27:30,890
the show notes. I'll get some different links,
747
00:27:30,890 --> 00:27:33,450
resources from you that we'll include with the
748
00:27:33,450 --> 00:27:35,609
podcast so people can just click on it
749
00:27:35,609 --> 00:27:37,289
to go get a trial and any of
750
00:27:37,289 --> 00:27:40,490
that. Anything else, Alex, that you want people
751
00:27:40,490 --> 00:27:42,169
to know? Or I don't know if you've
752
00:27:42,169 --> 00:27:44,490
made it out of the conference hall, but
753
00:27:44,490 --> 00:27:46,914
just any other highlights from Ignite or anything
754
00:27:46,914 --> 00:27:49,394
like that you wanna share to wrap up?
755
00:27:49,394 --> 00:27:52,674
Yeah. I have loved walking around at Ignite.
756
00:27:52,674 --> 00:27:54,755
I'm just running into people. I mean, the
757
00:27:54,835 --> 00:27:57,154
it's such a fantastic community. You bump into
758
00:27:57,154 --> 00:27:59,119
IT pros all over the place,
759
00:27:59,580 --> 00:28:01,680
from different organizations, from partners,
760
00:28:02,059 --> 00:28:05,019
MVPs that are helping to house sessions or
761
00:28:05,019 --> 00:28:05,519
educate
762
00:28:05,820 --> 00:28:08,480
the community. So it's a great learning opportunity.
763
00:28:08,539 --> 00:28:10,380
I've loved some of the sessions on how
764
00:28:10,380 --> 00:28:13,714
to do AI and enablement across organizations like
765
00:28:13,714 --> 00:28:16,194
workflow adaptations and so forth. So that's been
766
00:28:16,194 --> 00:28:18,595
a fantastic one for me. Obviously, AI is
767
00:28:18,595 --> 00:28:21,075
everywhere. And I think it's been really cool
768
00:28:21,075 --> 00:28:23,394
listening to people react to some of our
769
00:28:23,394 --> 00:28:25,789
new devices. We rolled out, it's called
770
00:28:26,250 --> 00:28:27,070
the k 950
771
00:28:27,769 --> 00:28:28,269
keyboard,
772
00:28:28,570 --> 00:28:29,950
which is k950
773
00:28:30,410 --> 00:28:32,490
for Windows, which means that you get a
774
00:28:32,490 --> 00:28:34,509
copilot key directly on the keyboard,
775
00:28:34,809 --> 00:28:36,650
like, just like you would get on a
776
00:28:36,650 --> 00:28:40,015
copilot PC. Yep. So that's cool. People are
777
00:28:40,015 --> 00:28:42,414
loving that. But I think in general, these
778
00:28:42,414 --> 00:28:43,634
shows are just fantastic
779
00:28:44,015 --> 00:28:45,955
to meet with other people in the community.
780
00:28:46,174 --> 00:28:48,015
They are. That's one thing I've missed over
781
00:28:48,015 --> 00:28:49,775
the last 5 years. Like, it's interesting because
782
00:28:49,775 --> 00:28:52,000
we're sitting here talking about conference rooms and
783
00:28:52,000 --> 00:28:54,240
making it feel like you're in person, but
784
00:28:54,240 --> 00:28:56,000
there is no matter how good the time,
785
00:28:56,000 --> 00:28:57,460
you feel like you can never replace
786
00:28:57,920 --> 00:28:59,680
what you get at these conferences from that
787
00:28:59,680 --> 00:29:01,839
in person. Like you said, just running into
788
00:29:01,839 --> 00:29:04,980
people, conversations you can have with people, something
789
00:29:05,039 --> 00:29:06,474
I know I've missed a lot over the
790
00:29:06,474 --> 00:29:08,875
last 5 years and enjoyed. Yeah. Companies used
791
00:29:08,875 --> 00:29:10,554
to do these big off sites where everyone
792
00:29:10,554 --> 00:29:12,714
from all these different offices would fly into
793
00:29:12,714 --> 00:29:14,954
some city somewhere and hang out together. But
794
00:29:14,954 --> 00:29:17,275
now, I feel like they're doing an on-site
795
00:29:17,275 --> 00:29:19,595
instead. Everyone flies to the office and then
796
00:29:19,595 --> 00:29:21,089
hangs out in the office for a week,
797
00:29:21,169 --> 00:29:23,250
and then goes back home. Yeah. So it's
798
00:29:23,250 --> 00:29:25,490
fun. The on-site is the new off-site. But,
799
00:29:25,730 --> 00:29:27,970
these are great opportunities for that. And you're
800
00:29:27,970 --> 00:29:29,409
right. Just being able to hang out with
801
00:29:29,409 --> 00:29:31,490
people in person is really cool. Yep. Very
802
00:29:31,490 --> 00:29:33,904
cool. Well, thanks, Alex. Appreciate you joining me
803
00:29:33,904 --> 00:29:36,304
and chatting about your products and Teams Rooms
804
00:29:36,304 --> 00:29:38,464
and all of that. And hope you enjoy
805
00:29:38,464 --> 00:29:39,605
the rest of the conference
806
00:29:40,144 --> 00:29:42,464
and have safe travels. We're all headed home
807
00:29:42,464 --> 00:29:44,005
as it's snowing in Chicago.
808
00:29:44,785 --> 00:29:46,660
It is. Yeah. Thanks, Ben.
809
00:29:48,640 --> 00:29:50,880
If you enjoyed the podcast, go leave us
810
00:29:50,880 --> 00:29:53,119
a 5 star rating in iTunes. It helps
811
00:29:53,119 --> 00:29:54,799
to get the word out so more IT
812
00:29:54,799 --> 00:29:57,585
pros can learn about Office 365 and Azure.
813
00:29:58,144 --> 00:29:59,825
If you have any questions you want us
814
00:29:59,825 --> 00:30:01,984
to address on the show, or feedback about
815
00:30:01,984 --> 00:30:04,384
the show, feel free to reach out via
816
00:30:04,384 --> 00:30:06,565
our website, Twitter, or Facebook.
817
00:30:06,865 --> 00:30:08,704
Thanks again for listening, and have a great
818
00:30:08,704 --> 00:30:09,204
day.