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Welcome to episode 421
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of the Microsoft Cloud IT Pro podcast recorded
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live from Workplace Ninjas US, December
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2025.
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This is a show about Microsoft three sixty
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five and Azure from the perspective of IT
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pros and end users, where we discuss a
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topic or recent news and how it relates
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to you. We're back to another interview when
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Ben sits down for a conversation with Frank
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Lesniak, the lead of the Microsoft three sixty
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five team at West Monroe. In this episode,
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they dive into the intricacies of mergers and
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divestitures within Microsoft three sixty five environments.
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They discuss the initial due diligence phase, planning
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and approach,
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building and configuring new environments, and the final
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migration and cutover phase. Frank shares insights on
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common challenges such as integration of different licensing
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models, the handling of workstations and applications,
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as well as the importance of security assessments.
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The episode provides a detailed look at the
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methodology
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and tools used by Frank's team to streamline
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these complex processes.
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We're here for another Microsoft Cloud IT Pro
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podcast.
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Another one without Scott. I have left him
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behind once more
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and came to Workplace Ninjas
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US twenty twenty five. So this is the
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first one of these
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in The US. And I'm sitting down here
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with Frank Lesniak. Said the name right, right?
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You got it. Alright, perfect. And you're the
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lead for the Microsoft three sixty five team
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at West Monroe Yeah. Microsoft three sixty five
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Consulting. Yep. So happy to sit down and
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talk with you, and I think we have
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a super interesting topic today, it's something I
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have done some of. Sounds like you guys
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do a ton of these, so fascinated to
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talk about our topic. But before we do
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that, do you wanna give a little intro
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about you, whether it's work or personal or
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fun or whatever
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you feel so inclined? Sure, yeah. So I
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describe myself as a tech enthusiast. I like
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to nerd out on various technology things. Home
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on me. So tech is fun and work
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and like there's a lot more Yeah. I'm
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one of these rare people that actually likes
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work. Like it's kind of it's kind of
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messed up to say that out loud but
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it is it's true. I do actually really
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like what I do. So I I feel
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blessed about that. Yeah. I'm a tech enthusiast.
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I've it at the heart of it, if
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anybody follows me on socials, I post about
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general tech, not just Microsoft stuff. Okay. But,
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yeah. At work, like you said, I lead
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our Microsoft three sixty five team. It's a
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team of 45 people
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that have different sort of sub disciplines within
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Microsoft three sixty five. Not everybody's technical. We've
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also got project managers and other stuff. Alright.
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But, yeah, like you said, one of the
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things we focus on is corporate m and
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a corporate m and a and doing divestitures
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and integrations, and that is its own special
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type of project that I'm excited to dig
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into. Those are super interesting. And again, I've
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done a few of these. But you have
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done way more than I have, so I'm
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curious to hear
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some of your approaches. And we'll make sure,
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like you said, socials, we'll make sure anybody
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listening, we'll post all your socials Awesome. Awesome.
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In the show notes. Speedbook can go find
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you, follow you, all of that. Okay. But
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we were talking about this, the merging and
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divestitures. And I feel like
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this has gotten
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a lot more common in terms of at
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least what I've seen from Microsoft three sixty
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five projects
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in the last few years of companies buying
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a bunch of companies, and Microsoft three sixty
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five has been around long enough now that
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it seems like whenever you buy a company,
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you both have Microsoft three sixty five. Copy.
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Or you also have on the opposite side
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the divestitures where these two companies
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a big one that just split was it
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Discovery and
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HBO? Just split or Warner Brothers? Yes. I
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just know. There was a split there, and
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I think they had Microsoft three sixty five.
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So it's like Yeah. And I know I
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projects like that where it's
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how do you start looking at these? And
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we were talking, you gave me some bullet
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points that we'll try to stick to is
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you have three phases. And I think it
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would be interesting to kinda dive through
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when you start thinking about these three phases
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and kinda how you approach this from that
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perspective and how you help some of your
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clients with that. Yeah. So before we dive
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into that, one thing I forgot to mention,
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we were chatting before this is, there's sort
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of a pre phase that I may or
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may not be or somebody on my team
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may or may not be involved in, and
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that's called the due diligence phase. Okay. So
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before this is all kind like, at this
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point, it'd be super confidential. Nobody knows about
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the deal, this acquisition or divestiture. Right. And
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there's this like, kind of pre phase where
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typically the buyer you can do this on
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the sell side too. If you're the seller,
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you might wanna do, like, kind of a
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tabletop sort of exercise where you Okay. Do
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a fake diligence to see, like, how you
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would score and maybe make some improvements before
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you go to market. But typically it's on
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the buy side where we're helping the buyer
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assess the company that's being purchased and looking
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at
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how they might go about the divestiture.
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Okay. And so and also are there any
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risks in the environment? Like maybe there's a
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glaring
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MFA issue or something like that, right? So
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we're out there. But there's MFA issues that
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Microsoft three sixty five?
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Well, talk to Merrill and get Maestro up
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and ready. Yeah. There you go. Yeah. But
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anyway, there's this sort of like pre phase
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where we might do some like kind of
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initial triage of the situation. But then that
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gets us into Once the transaction occurs, people
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sign the paperwork or they're about to sign
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the paperwork, we start talking about the first
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phase of of these projects, divestiture project, the
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actual execution project, which is called we call
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it an approach and plan project. Okay. Where
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we basically get we simply start working with
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the buyer and we figure out, okay, what
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is it that we want to do here?
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Because these projects always are like drinking from
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the fire hose, everybody's like, let's go and
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there's not really a plan usually. Right. So
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the first thing we do is it's not
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very sexy, but we sit down and we
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build that plan and the specifics about what
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it is we're going to do. And we
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work with the seller as well to get
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agreement on, like, hey, this is going to
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be the approach. This is precisely how we're
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gonna migrate email, SharePoint, Teams, even old school
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file shares maybe, identities, workstations. Here's the plan.
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Here's how we're going to do this. Do
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you agree? If so, great. If not, okay.
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Let's figure out something that is agreeable. And
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then also, what tools are we using? Are
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we gonna use bit tight migration ways? Are
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we gonna use Quest on Demand? What are
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we doing? And what sort of permissions are
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implied or what sort of connectivity might be
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implied with that approach? Yep. Do you ever
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have I've come across this with some of
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the I would say more the mergers that
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I've done, but it'd be interesting. I haven't
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done a lot of divestitures
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Mhmm. Where you even have a merger and
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the buyer of the company is like, we're
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buying this other company. Mhmm. We need to
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migrate. And we're like, okay. Great. What are
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we migrating? They're like, well, we know they
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use Teams.
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We don't really know about other stuff. Do
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you also build in, like, I would say
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almost a discovery of it? Let's go into
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the company you're buying and actually figure out
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what it is we need to migrate. Yes.
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Exactly. Yes. Scoping the migration is so like
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people don't really I think clearly appreciate this.
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We spend a lot of time in this
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upfront phase.
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First of all, figuring out who are even
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the employees that are coming across. Yeah. Because
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not everybody might come across. I've seen that
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too where it's like a portion of the
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company is being bought. Yeah. Like let's say
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it's 200 That's like that's the churn merger
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all in one. Right. Right. Exactly. Let's say
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it's 200 people that are conveying. Well who
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are those 200 people? Like let's get a
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definitive list. You'd be surprised at how challenging
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that is sometimes. Just getting the damn list
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together. Once we have a list though, we've
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got some automations and some tools written. Unfortunately
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these are not publicly available. Okay. We basically
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You gotta have some IP, right? Exactly. Yeah.
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We do.
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I'll describe what happens. Basically what we do
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is we work with the seller to do
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a full inventory of Exchange
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and SharePoint, and we keep that data in
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their environment because there's no way in hell
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the seller is gonna give us a full
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inventory of their environments. We just say seller
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run this tool, keep the data, and then
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we've got a separate so it's like basically
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that does a full dump of Exchange and
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full dump of sorry, metadata. Not Got it.
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Not the actual data, but just the data
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about the data. Yeah. Exactly. Yeah. Like here
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are all the recipients in Exchange and here's
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all the information about them. Basically that's what
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we're doing. Okay. And the SharePoint front, here's
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a list of all the SharePoint sites and
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the permissions associated with them, the URLs and
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all that sort of stuff. Alright. I'm being
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I'm overstintheling a little bit, but basically that's
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what that looks like. Right. And it's a
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huge CSV as the output. Got it. We
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then have a second script that basically does
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an ETL on the data set. And it
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it walks through the permission set to recursively
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find all of the, in the case of
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Exchange, that are related to that list of
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definitive people that are coming across. Got it.
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Okay. So we find all the mailboxes that
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have some sort of involvement
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or distribution list, whatever. Right. Share mailboxes.
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Exactly. Yeah. We find the things that are
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related definitively to these 200 people. And it
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typically is a superset. There's like usually some
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junk in there that doesn't need to convey.
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But this gives us like sort of the
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universe of what might need to migrate. And
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then there's some adjudication on that list with
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both the buyer and the seller. Like, buyer,
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do you really want this to come across?
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Yes or no? Right. What even is it?
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They might need to go investigate with whoever
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has permission to it. And then the seller
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might say, no. You're not getting that data
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for x y z reasons. So this is
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an adjudication process that is not something you
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can automate, but Okay. Yeah. That that all
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kicks off in this Do you ever look
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at and get involved into and again, one
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that I've seen come up is all the
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enter apps that are registered. Like they're when
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they do a merger and it's, oh, by
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the way, you have DocuSign that's set up
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with SSO, and you have Yep. Adobe Creative
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Cloud, and you have Calendly, and you have
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I mean, it's not uncommon to see hundreds
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of registered applications that are in Entra. Yep.
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It's like you realize that this merger, that
265
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entry timing goes away. Yep. How are we
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gonna handle all of those registered applications? Yeah.
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00:08:57,240 --> 00:08:58,840
So if it's a divestiture or carve out,
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right, that's got one of pressure. We typically
269
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would wanna understand what are they actually using,
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and what also like This is I'm getting
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ahead of myself a little bit, but there's
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like a question about some the timing of
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some of these things. Right? So like, let's
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say that you let's say that the selling
275
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company has 2,000 apps. They're a huge enterprise,
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but the divesting entity only uses two only
277
00:09:16,514 --> 00:09:18,834
air quotes uses 200 of those. Right. Right?
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Then we have a question of, okay, do
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these apps need to convey yes or no?
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Something like DocuSign, they might be able to
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continue to use the selling company's iteration of
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00:09:26,200 --> 00:09:28,519
that app for some period of time. And
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the access and ability for the divesting
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folks to continue to use the selling companies
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00:09:34,845 --> 00:09:37,825
applications is covered under an explicit legal agreement.
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00:09:37,965 --> 00:09:39,565
Okay. We're getting a little off tech here,
287
00:09:39,565 --> 00:09:41,325
but but it's actually important. Well, but it's
288
00:09:41,325 --> 00:09:42,605
all yeah. It's all part of this. So
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00:09:42,605 --> 00:09:44,684
this is an agreement called the transaction services
290
00:09:44,684 --> 00:09:46,705
agreement or TSA. Okay. It describes
291
00:09:47,199 --> 00:09:48,959
in detail, here are the services that are
292
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gonna be provided by the seller for this
293
00:09:50,480 --> 00:09:52,079
amount of time, and here are the fees
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00:09:52,079 --> 00:09:53,379
associated with those services.
295
00:09:53,759 --> 00:09:55,440
So it's typically a monthly fee for email,
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a monthly fee for SharePoint, a monthly fee
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00:09:56,959 --> 00:09:58,959
or whatever. Yep. And those things are typically
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enumerated. The ideal situation is
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00:10:01,519 --> 00:10:02,884
we help the buyer
300
00:10:03,504 --> 00:10:05,745
negotiate that transaction services agreement during the diligence
301
00:10:05,745 --> 00:10:06,985
phase that I mentioned that I'll put in
302
00:10:06,985 --> 00:10:08,384
the pre phase. Okay. So you help with
303
00:10:08,384 --> 00:10:09,825
that part of it too then? Not me
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00:10:09,825 --> 00:10:11,225
personally, but we have But you have people.
305
00:10:11,345 --> 00:10:13,105
Specialists. Yeah. People on your team. Yeah. They're
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00:10:13,105 --> 00:10:14,384
working with lawyers and stuff too. Right? That's
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00:10:14,384 --> 00:10:14,884
right.
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00:10:16,065 --> 00:10:18,039
Those lawyers. I know. I mean, the thing
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00:10:18,039 --> 00:10:20,039
about these TSA's though that's so important is
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00:10:20,039 --> 00:10:21,740
that monthly fee for service.
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00:10:22,200 --> 00:10:24,839
And we, West Monroe and my team, we
312
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focus a lot on speed. And so what
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ends up it's sort of funny in a
314
00:10:29,080 --> 00:10:30,839
way. Maybe I shouldn't say this. But these
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00:10:30,839 --> 00:10:33,754
companies that are selling these divisions or whatever,
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00:10:33,754 --> 00:10:35,455
they're divesting these entities.
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00:10:36,235 --> 00:10:39,274
They structure these transaction services agreements to make
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00:10:39,274 --> 00:10:42,735
money. Like, they're they're basically I mean, sometimes
319
00:10:43,035 --> 00:10:45,035
these fees are crazy. Right? Or sometimes the
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00:10:45,035 --> 00:10:46,559
fees escalate. That's the other thing. They might
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00:10:46,559 --> 00:10:47,839
divide the service for a certain number of
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00:10:47,839 --> 00:10:49,519
months, and then the fee escalates if you're
323
00:10:49,519 --> 00:10:50,879
not off in a certain month. Got it.
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00:10:50,879 --> 00:10:53,039
Right? So it's sort of the build versus
325
00:10:53,039 --> 00:10:54,639
buy mentality a little bit. Like, let's say
326
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the company that's acquiring this organization has a
327
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team. Maybe they technically have the capability to
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do the business for themselves. That's fine. And
329
00:11:01,585 --> 00:11:03,184
and what they may have the sort of
330
00:11:03,184 --> 00:11:04,865
wherewithal to do that, but they may not
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00:11:04,865 --> 00:11:06,545
have the capacity to do it relative to
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00:11:06,545 --> 00:11:08,785
their other op day to day operational expenses.
333
00:11:08,785 --> 00:11:10,545
Or not expenses, but day to day operational
334
00:11:10,705 --> 00:11:12,625
Right. Because of the speed and the timing
335
00:11:12,625 --> 00:11:14,225
and all of that. Yeah. Yeah. So so
336
00:11:14,225 --> 00:11:16,144
let's say a typical IT team can do
337
00:11:16,144 --> 00:11:16,679
a divestiture
338
00:11:17,159 --> 00:11:18,679
in nine to twelve months. I think that's
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00:11:18,679 --> 00:11:20,200
reasonable if you've got a decent team who's
340
00:11:20,200 --> 00:11:21,799
maybe done it before, but don't have a
341
00:11:21,799 --> 00:11:24,039
dedicated resource pool that that can do this.
342
00:11:24,039 --> 00:11:25,559
And they're sort of splitting this with their
343
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day job. Nine to twelve months might be
344
00:11:27,080 --> 00:11:29,095
typical for like a mid sized sort of
345
00:11:29,095 --> 00:11:30,774
divestiture. My team can get it done in
346
00:11:30,774 --> 00:11:32,535
probably three months. Okay. If you think about
347
00:11:32,535 --> 00:11:34,535
that, right, relative to the TSA and the
348
00:11:34,535 --> 00:11:37,355
monthly fees Oh, yeah. We have an automated
349
00:11:37,975 --> 00:11:40,710
automatic business case for even though, like, our
350
00:11:40,710 --> 00:11:42,149
fees aren't small. Like, we come in and
351
00:11:42,149 --> 00:11:43,910
we do this quickly and we sort of
352
00:11:44,149 --> 00:11:45,670
in in some ways, it's I think it's
353
00:11:45,670 --> 00:11:47,190
sort of funny because we end up doing
354
00:11:47,190 --> 00:11:48,230
a little bit of a bait and switch
355
00:11:48,230 --> 00:11:49,910
sometimes with these selling companies. They think they're
356
00:11:49,910 --> 00:11:52,410
expecting to earn nine months of monthly revenue
357
00:11:52,754 --> 00:11:54,595
from providing these services. And then we come
358
00:11:54,595 --> 00:11:55,955
in and get it done in three. They're
359
00:11:55,955 --> 00:11:57,335
like, oh, crap. Right.
360
00:11:57,955 --> 00:11:59,715
They're done. But I don't feel bad about
361
00:11:59,715 --> 00:12:01,075
that, actually. Like, I to me, it's like,
362
00:12:01,075 --> 00:12:02,835
hey, man. Like, you're kind of price gouging.
363
00:12:02,835 --> 00:12:04,595
It's sort of a captive audience. Oh, for
364
00:12:04,595 --> 00:12:06,035
sure. You're sort of price gouging this. But
365
00:12:06,035 --> 00:12:07,715
it's all part of the negotiations and the
366
00:12:07,715 --> 00:12:10,160
sale anyway. So Yeah. Yeah. So once you
367
00:12:10,160 --> 00:12:12,480
get that's kind of the approach and plan
368
00:12:12,480 --> 00:12:14,399
where you're doing the discovery, you're running all
369
00:12:14,399 --> 00:12:17,040
your tools, figuring out the data. Exactly. You
370
00:12:17,040 --> 00:12:19,200
have to know what's migrating. This is probably
371
00:12:19,200 --> 00:12:21,200
where you also develop a little bit of
372
00:12:21,200 --> 00:12:23,365
the project plan of we're gonna do it
373
00:12:23,365 --> 00:12:25,045
in this order. A percent. Yeah. This is
374
00:12:25,045 --> 00:12:27,445
the timing. Yeah. Exactly. So going back to,
375
00:12:27,445 --> 00:12:28,965
like, your question about the applications, I guess
376
00:12:28,965 --> 00:12:30,804
I didn't really fully address that. There's discussion
377
00:12:30,804 --> 00:12:32,404
about, okay, so when are we migrating email?
378
00:12:32,404 --> 00:12:34,004
Are we migrating workstations at the same time
379
00:12:34,004 --> 00:12:35,285
as emails? Depending on the size of the
380
00:12:35,285 --> 00:12:35,785
company,
381
00:12:36,120 --> 00:12:37,720
that may be reasonable you may wanna do
382
00:12:37,720 --> 00:12:39,559
that. You may want a big bang email
383
00:12:39,559 --> 00:12:41,480
workstation on the same weekend, let's say. Right.
384
00:12:41,480 --> 00:12:43,399
And then the question is, okay, what about
385
00:12:43,399 --> 00:12:45,559
applications? When are those migrating? They might migrate
386
00:12:45,559 --> 00:12:47,000
at the same time depending on what they
387
00:12:47,000 --> 00:12:48,679
are. If there's software as a service applications,
388
00:12:48,679 --> 00:12:50,759
maybe we're just getting new contracts put up
389
00:12:50,759 --> 00:12:52,784
with DocuSign, to use your example earlier. Oh,
390
00:12:52,784 --> 00:12:54,704
really? We do DocuSign contract. We connect that
391
00:12:54,704 --> 00:12:56,784
to entry ID. When we provision identities and
392
00:12:56,784 --> 00:12:58,784
they register for MFA, they're they have access
393
00:12:58,784 --> 00:13:00,225
to it and they're off to the races.
394
00:13:00,225 --> 00:13:02,544
Right? Simple example, but, like, we may cut
395
00:13:02,544 --> 00:13:04,384
over some applications in that way. Other applications
396
00:13:04,384 --> 00:13:06,679
may take longer and they may need access
397
00:13:06,919 --> 00:13:08,440
they may need to be accessible under the
398
00:13:08,440 --> 00:13:10,279
TSA for some period of time. Like, in
399
00:13:10,279 --> 00:13:12,440
the case of manufacturing, for example, they might
400
00:13:12,440 --> 00:13:14,220
have an ER, an ERP platform,
401
00:13:14,600 --> 00:13:16,360
that's running all their manufacturing and shipping and
402
00:13:16,360 --> 00:13:18,144
all the logistics and everything. I mean, you're
403
00:13:18,144 --> 00:13:19,745
not gonna spin that thing up Right. Immediately.
404
00:13:19,745 --> 00:13:21,985
You can't disrupt their business for several months
405
00:13:21,985 --> 00:13:23,504
either. You're probably not I mean, even if
406
00:13:23,504 --> 00:13:25,825
you're a superpower, a super nerd at ERP.
407
00:13:25,825 --> 00:13:27,424
Because you're not spinning up an ERP that
408
00:13:27,424 --> 00:13:29,424
reflects their business operations in three months. Yeah.
409
00:13:29,424 --> 00:13:30,784
It's not gonna happen. That's probably more like
410
00:13:30,784 --> 00:13:33,089
a year to eighteen month project. Okay. So
411
00:13:33,089 --> 00:13:34,929
typically, there's some applications that are sort of
412
00:13:34,929 --> 00:13:36,769
left behind Mhmm. In some way that has
413
00:13:36,769 --> 00:13:38,069
to be sort of negotiated
414
00:13:38,449 --> 00:13:40,690
for the migrated users to get back to
415
00:13:40,690 --> 00:13:43,649
those applications depending on their architecture. Right. Yeah.
416
00:13:43,649 --> 00:13:45,475
It's interesting. And I was one of the
417
00:13:45,475 --> 00:13:47,794
ones I'm thinking through now and working on
418
00:13:47,794 --> 00:13:50,355
as well is like both companies have AD,
419
00:13:50,355 --> 00:13:52,514
all the workstations are joined to AD, both
420
00:13:52,514 --> 00:13:54,595
ADs are synced to different entry tenants. Like,
421
00:13:54,595 --> 00:13:56,915
there's a lot of moving parts when you're
422
00:13:56,915 --> 00:13:59,235
planning this out to think through. To your
423
00:13:59,235 --> 00:14:01,679
point, the timing, it's if you just move
424
00:14:02,059 --> 00:14:04,059
identities and SharePoint and email, but you leave
425
00:14:04,059 --> 00:14:05,679
the workstations in the old domain
426
00:14:06,299 --> 00:14:07,659
for a period of time, now you have
427
00:14:07,659 --> 00:14:08,320
two identities
428
00:14:08,700 --> 00:14:11,019
and it's Right. Exactly. There's a lot of
429
00:14:11,019 --> 00:14:13,279
different, I would say, a lot of nuances
430
00:14:13,659 --> 00:14:15,965
that you really do need to sit down
431
00:14:15,965 --> 00:14:17,804
and figure out this plan. Exactly. Yeah. Like,
432
00:14:17,804 --> 00:14:19,325
we have a standard playbook that we we
433
00:14:19,325 --> 00:14:21,325
try and follow, but there's none of these
434
00:14:21,325 --> 00:14:22,764
are the same. There always some there's always
435
00:14:22,764 --> 00:14:23,745
some unique wrenches.
436
00:14:24,045 --> 00:14:25,644
Like, I I didn't mention this, but the
437
00:14:25,644 --> 00:14:27,004
other thing that comes up in these approaching
438
00:14:27,004 --> 00:14:29,004
plans sometimes is a seller that just says
439
00:14:29,004 --> 00:14:30,149
no to everything. Like,
440
00:14:30,629 --> 00:14:32,470
sometimes these folks are just really difficult. I
441
00:14:32,470 --> 00:14:34,250
get it. Like, people are worried about cybersecurity.
442
00:14:34,550 --> 00:14:36,790
They're worried about they're talking to if we're
443
00:14:36,790 --> 00:14:37,990
on the buy side. Right? Like, if the
444
00:14:37,990 --> 00:14:39,590
buyer is the one who hired us, the
445
00:14:39,590 --> 00:14:41,670
seller didn't hire us. Right. They don't wanna
446
00:14:41,670 --> 00:14:43,985
work with us necessarily. And some of the
447
00:14:44,065 --> 00:14:45,871
employees don't want it. They're like, no. The
448
00:14:45,871 --> 00:14:46,605
CEO sold the company. I'm mad that we're
449
00:14:46,605 --> 00:14:48,784
getting sold to the buyer. Exactly. Exactly. Exactly.
450
00:14:49,084 --> 00:14:50,684
Or they're mad they weren't sold. Maybe they
451
00:14:50,684 --> 00:14:52,284
wanted to convey. Like, there there's all kinds
452
00:14:52,284 --> 00:14:54,125
of politics that go into this. But also
453
00:14:54,125 --> 00:14:56,204
the sometimes there's that that remember I told
454
00:14:56,204 --> 00:14:57,404
you that bait and switch thing where we're
455
00:14:57,404 --> 00:14:59,160
kinda getting they're realizing we're gonna get this
456
00:14:59,160 --> 00:15:00,600
car done a lot faster than they were
457
00:15:00,600 --> 00:15:01,100
expecting.
458
00:15:01,639 --> 00:15:04,220
Sometimes they introduce roadblocks to slow things down.
459
00:15:04,279 --> 00:15:06,360
Got it. Whether they say that explicitly or
460
00:15:06,360 --> 00:15:08,040
it's understood or not, I that's what's happening
461
00:15:08,040 --> 00:15:09,080
in a lot of cases. Yeah. And I
462
00:15:09,080 --> 00:15:09,820
was imagining
463
00:15:10,134 --> 00:15:11,574
too, it kinda goes to something we might
464
00:15:11,574 --> 00:15:13,095
touch on later, is you also could probably
465
00:15:13,095 --> 00:15:15,014
have MSPs involved with the seller where the
466
00:15:15,014 --> 00:15:18,214
MSPs are worried they're gonna lose Yes. Their
467
00:15:18,214 --> 00:15:20,694
client Yeah. That's right. Because they're being acquired
468
00:15:20,694 --> 00:15:23,194
by the buyer who has a different MSP.
469
00:15:23,254 --> 00:15:24,475
And MSPs
470
00:15:25,000 --> 00:15:27,080
can be a little difficult when you're trying
471
00:15:27,080 --> 00:15:28,920
to pull stuff away from them. So Yeah.
472
00:15:28,920 --> 00:15:30,040
We've heard that happen a few times where
473
00:15:30,040 --> 00:15:31,559
they just aren't I mean, they're not teach
474
00:15:31,559 --> 00:15:32,040
people
475
00:15:32,759 --> 00:15:34,440
how to cooperate, but they also have to
476
00:15:34,519 --> 00:15:35,899
They're not helpful.
477
00:15:36,279 --> 00:15:36,779
Yes.
478
00:15:37,240 --> 00:15:39,160
You get that whole approach, you've planned it
479
00:15:39,160 --> 00:15:40,884
out, you have it set up, and then
480
00:15:40,884 --> 00:15:43,684
you move into phase two. We'll call it
481
00:15:43,684 --> 00:15:45,284
phase two. You kinda have the pre phase.
482
00:15:45,284 --> 00:15:46,964
We got a pre phase, phase one, phase
483
00:15:46,964 --> 00:15:49,044
two. Yep. Yep. Exactly. So this is where
484
00:15:49,204 --> 00:15:51,684
so in most situations, this I'm gonna totally
485
00:15:51,684 --> 00:15:53,684
agree with specific circumstances. But in a lot
486
00:15:53,684 --> 00:15:55,569
of situations where we're working on divestiture, that
487
00:15:55,569 --> 00:15:57,809
divesting entity is getting spun up as its
488
00:15:57,809 --> 00:15:59,970
own standalone company. Okay. I think about it.
489
00:15:59,970 --> 00:16:02,949
You're going from relying on probably a centralized
490
00:16:03,089 --> 00:16:03,829
IT function.
491
00:16:04,289 --> 00:16:05,809
You're you're part of a big company, like
492
00:16:05,809 --> 00:16:08,159
a huge enterprise. You're relying on a centralized
493
00:16:08,904 --> 00:16:11,225
IT function at that large company. Now you're
494
00:16:11,225 --> 00:16:11,725
getting
495
00:16:12,024 --> 00:16:13,625
carved out or spun off as your own
496
00:16:13,625 --> 00:16:16,024
entity, and you don't have an IT function.
497
00:16:16,024 --> 00:16:17,945
So we're building that for them. Right? A
498
00:16:17,945 --> 00:16:20,105
lot of times these these investors don't have
499
00:16:20,105 --> 00:16:22,105
IT staff that are conveying. Well, maybe they
500
00:16:22,105 --> 00:16:24,570
have one IT leader. That's fairly common work.
501
00:16:24,570 --> 00:16:27,450
Somebody is sort of nominated as the new
502
00:16:27,450 --> 00:16:29,370
CIO or thereabouts. Do you get to go
503
00:16:29,370 --> 00:16:30,809
leave and be the new IT guy at
504
00:16:30,809 --> 00:16:32,570
the new company? Yeah. Which is fine. That's
505
00:16:32,570 --> 00:16:34,169
a pretty good perk. You become the CIO.
506
00:16:34,169 --> 00:16:36,429
Right. Get a promotion due to it. Exactly.
507
00:16:36,649 --> 00:16:38,490
So sometimes that's the case where we have
508
00:16:38,490 --> 00:16:41,065
a director who's there, but usually there's no
509
00:16:41,065 --> 00:16:43,625
other conveying. Okay. Nobody actually do the work
510
00:16:43,625 --> 00:16:45,264
because we all know what directors do. It's
511
00:16:45,264 --> 00:16:45,464
like they
512
00:16:46,184 --> 00:16:48,264
there isn't necessarily even someone who's a decision
513
00:16:48,264 --> 00:16:48,764
maker.
514
00:16:49,304 --> 00:16:51,625
Okay. Right? Like, they may not maybe they're
515
00:16:51,625 --> 00:16:52,664
in charge of IT, but they may not
516
00:16:52,664 --> 00:16:54,524
be maybe they're more of an application person.
517
00:16:55,360 --> 00:16:55,759
For example.
518
00:16:56,399 --> 00:16:57,840
There's a lot of different permutations there, but
519
00:16:57,840 --> 00:16:58,879
basically they may not be able to make
520
00:16:58,879 --> 00:17:00,320
all the decisions that need to be made.
521
00:17:00,320 --> 00:17:02,480
So we have a a templatized playbook for
522
00:17:02,480 --> 00:17:04,579
spinning up new m three sixty five tenants
523
00:17:04,960 --> 00:17:07,599
and new Azure subscriptions and all the infrastructure
524
00:17:07,599 --> 00:17:09,815
that goes along with that. So for Microsoft
525
00:17:09,815 --> 00:17:11,894
three sixty five, we use m three sixty
526
00:17:11,894 --> 00:17:13,515
five DSC today. Alright.
527
00:17:13,815 --> 00:17:15,494
And one of my coworkers, a shout out
528
00:17:15,494 --> 00:17:17,755
that like Cherry built a he built a
529
00:17:18,134 --> 00:17:20,375
very robust, very and others do our involved.
530
00:17:20,375 --> 00:17:20,819
I shouldn't change that. They built out a
531
00:17:20,819 --> 00:17:21,355
very robust,
532
00:17:37,734 --> 00:17:39,034
that that saves a ton of time
533
00:17:39,335 --> 00:17:41,095
and reduces a lot of risk. And then
534
00:17:41,095 --> 00:17:43,095
we also have something similar on the Azure
535
00:17:43,095 --> 00:17:44,234
side. We use Terraform,
536
00:17:44,694 --> 00:17:46,615
like so many other companies too. And there's
537
00:17:46,615 --> 00:17:48,214
a co kind of a complicated chicken and
538
00:17:48,214 --> 00:17:49,734
egg situation that you'd have to talk more
539
00:17:49,734 --> 00:17:51,509
to, like, Danny Stutz or Blake Cherry about.
540
00:17:51,910 --> 00:17:53,349
Uh-huh. There's there's a chicken and egg situation
541
00:17:53,349 --> 00:17:54,630
where they don't have a,
542
00:17:55,269 --> 00:17:56,869
an Azure DevOps environment yet, and we need
543
00:17:56,869 --> 00:17:57,750
them to have one, so we have, like,
544
00:17:57,750 --> 00:17:59,670
just to kind of rebuild that and kind
545
00:17:59,670 --> 00:18:01,190
of seed everything and then and then launch
546
00:18:01,190 --> 00:18:02,630
this. And then you can go push it
547
00:18:02,630 --> 00:18:04,505
all out. Okay. We're setting up kind of
548
00:18:04,505 --> 00:18:07,724
a corporate IT, back office IT style subscription
549
00:18:08,105 --> 00:18:09,865
that meets all the best leading practices and
550
00:18:09,865 --> 00:18:11,704
all that sort of stuff. It's like we're
551
00:18:11,704 --> 00:18:13,384
doing hybrid identity by default so we're getting
552
00:18:13,384 --> 00:18:15,884
domain controllers spun up, we're getting some utility
553
00:18:15,900 --> 00:18:18,059
servers spun up. Basically, the for infrastructure you
554
00:18:18,059 --> 00:18:20,140
need to run any business, getting all that
555
00:18:20,140 --> 00:18:22,700
spun up, and and the same eventual I
556
00:18:22,779 --> 00:18:24,779
venture it, connect, and all these things. Got
557
00:18:24,779 --> 00:18:25,279
it.
558
00:18:29,705 --> 00:18:31,865
Do you feel overwhelmed by trying to manage
559
00:18:31,865 --> 00:18:34,184
your Office three sixty five environment? Are you
560
00:18:34,184 --> 00:18:37,485
facing unexpected issues that disrupt your company's productivity?
561
00:18:37,705 --> 00:18:39,705
IntelliJunk is here to help. Much like you
562
00:18:39,705 --> 00:18:41,545
take your car to the mechanic that has
563
00:18:41,545 --> 00:18:43,705
specialized knowledge on how to best keep your
564
00:18:43,705 --> 00:18:46,710
car running, Intelligent helps you with your Microsoft
565
00:18:46,769 --> 00:18:49,029
cloud environment because that's their expertise.
566
00:18:49,410 --> 00:18:51,650
Intelligent keeps up with the latest updates in
567
00:18:51,650 --> 00:18:53,890
the Microsoft cloud to help keep your business
568
00:18:53,890 --> 00:18:56,130
running smoothly and ahead of the curve. Whether
569
00:18:56,130 --> 00:18:58,210
you are a small organization with just a
570
00:18:58,210 --> 00:19:00,555
few users up to an organization of several
571
00:19:00,555 --> 00:19:01,615
thousand employees,
572
00:19:01,994 --> 00:19:03,914
they want to partner with you to implement
573
00:19:03,914 --> 00:19:06,734
and administer your Microsoft cloud technology.
574
00:19:07,434 --> 00:19:10,974
Visit them at inteligync.com/podcast.
575
00:19:11,194 --> 00:19:17,890
That's intelligink.com/podcast
576
00:19:18,349 --> 00:19:20,429
for more information or to schedule a thirty
577
00:19:20,429 --> 00:19:22,529
minute call to get started with them today.
578
00:19:22,750 --> 00:19:26,109
Remember, Intelligink focuses on the Microsoft cloud so
579
00:19:26,109 --> 00:19:27,795
you can focus on your business.
580
00:19:30,195 --> 00:19:32,035
That's in a divestiture. How do you think
581
00:19:32,035 --> 00:19:34,275
about it when it's a merger? Because then
582
00:19:34,275 --> 00:19:36,515
some of that you're not building from scratch
583
00:19:36,515 --> 00:19:38,835
because the parent company has it. Yeah. I'm
584
00:19:38,835 --> 00:19:41,154
assuming there's still gonna be maybe stuff to
585
00:19:41,154 --> 00:19:43,529
build based on some of that planning. Yeah.
586
00:19:43,529 --> 00:19:45,289
But do you approach that then a little
587
00:19:45,609 --> 00:19:47,049
or how do you approach that, I guess,
588
00:19:47,049 --> 00:19:48,730
from the build and configure? It's a lot
589
00:19:48,730 --> 00:19:49,950
more bespoke. I mean,
590
00:19:50,329 --> 00:19:51,849
to be honest, like, I like to give
591
00:19:51,849 --> 00:19:53,849
benefits of doubt to any client I work
592
00:19:53,849 --> 00:19:55,130
with. There are a lot of smart a
593
00:19:55,130 --> 00:19:56,889
lot of smart people out there, and nobody
594
00:19:56,889 --> 00:19:59,795
intends to make egregious security mistakes. Yep. But
595
00:19:59,795 --> 00:20:01,394
not everybody does a good job of testing
596
00:20:01,394 --> 00:20:02,695
their security and
597
00:20:03,474 --> 00:20:04,755
one of the first things we do, I
598
00:20:04,755 --> 00:20:05,954
used to do this years ago because they're
599
00:20:06,115 --> 00:20:07,894
one of my clients had a security incident
600
00:20:08,195 --> 00:20:09,795
unrelated to our work, but like, it was
601
00:20:09,795 --> 00:20:11,154
while we were doing a project. You always
602
00:20:11,154 --> 00:20:12,599
have put that disclaimer on there. Right? They
603
00:20:12,599 --> 00:20:14,119
had a security incident, but it wasn't us.
604
00:20:14,119 --> 00:20:16,119
No. For real. Because I've had that too.
605
00:20:16,119 --> 00:20:17,720
But it was it just happened while we
606
00:20:17,720 --> 00:20:18,940
were doing all their work, man. Yep.
607
00:20:20,599 --> 00:20:22,279
And they were mad at us because we
608
00:20:22,279 --> 00:20:24,039
had administrative access to their tenant. Well, it
609
00:20:24,039 --> 00:20:25,400
didn't have And they got it. Why didn't
610
00:20:25,400 --> 00:20:26,586
you look at us? And it's like, we
611
00:20:26,586 --> 00:20:28,195
didn't have any scope to look at. Why
612
00:20:28,195 --> 00:20:30,207
would Right. Why would I You didn't hire
613
00:20:30,207 --> 00:20:31,817
us to do a security analysis of your
614
00:20:31,817 --> 00:20:33,829
environment. Not gonna I'm like, go away on
615
00:20:33,829 --> 00:20:35,639
my way to see poke around in your
616
00:20:35,639 --> 00:20:37,249
tenant, which we might raise other alarms. Why
617
00:20:37,249 --> 00:20:38,858
is Frank looking at all these security settings?
618
00:20:38,858 --> 00:20:40,740
Yeah. Let's Frank do it in the HR
619
00:20:40,740 --> 00:20:41,640
SharePoint site.
620
00:20:42,180 --> 00:20:44,420
Right. Right. So I instituted a rule, and
621
00:20:44,420 --> 00:20:46,420
we stick with this now. We're we have
622
00:20:46,420 --> 00:20:48,100
any sizable m three sixty five project. Doesn't
623
00:20:48,100 --> 00:20:49,539
matter if it's the best of your integration,
624
00:20:49,539 --> 00:20:51,779
whatever. Always do an m three sixty five.
625
00:20:51,779 --> 00:20:52,279
Alright.
626
00:20:53,299 --> 00:20:54,938
Even if the client doesn't want us to
627
00:20:54,938 --> 00:20:56,567
do it, we're still doing it and we
628
00:20:56,567 --> 00:20:57,775
might maybe not make a big show out
629
00:20:57,775 --> 00:20:59,214
of it, but I still wanna know what
630
00:20:59,214 --> 00:21:01,054
the security posture of the market is. Right.
631
00:21:01,054 --> 00:21:02,974
And so we do that to the target
632
00:21:02,974 --> 00:21:05,054
organization of the place where we're migrating to
633
00:21:05,054 --> 00:21:05,954
the next situation.
634
00:21:06,335 --> 00:21:08,255
And along with that, we're also kind of
635
00:21:08,255 --> 00:21:11,619
examining the general MFA posture of the divesting
636
00:21:11,619 --> 00:21:14,259
entity or or the entity to be integrated,
637
00:21:14,259 --> 00:21:16,339
I should say. And what we're looking for
638
00:21:16,339 --> 00:21:18,259
is, like, are there differences in MFA behavior
639
00:21:18,259 --> 00:21:19,859
that we need to sort of adjudicate and
640
00:21:19,859 --> 00:21:22,019
figure out, like, maybe resolve differences on? Whether
641
00:21:22,019 --> 00:21:23,319
that's because there's a security
642
00:21:23,700 --> 00:21:24,679
hole or because
643
00:21:25,005 --> 00:21:26,765
something is too lax or too aggressive and
644
00:21:26,765 --> 00:21:28,045
and, like, basically, what are the impacts these
645
00:21:28,045 --> 00:21:29,724
employees are gonna experience when they come in?
646
00:21:29,724 --> 00:21:30,924
And is there anything we need to fix
647
00:21:30,924 --> 00:21:33,244
because there's a glaring security problem? Yeah. The
648
00:21:33,244 --> 00:21:35,085
other one I've seen too that's become more
649
00:21:35,085 --> 00:21:37,585
interesting especially with mergers is different licenses.
650
00:21:37,884 --> 00:21:38,865
Yes. Like if
651
00:21:39,279 --> 00:21:39,859
if the
652
00:21:40,720 --> 00:21:43,359
the selling company has e fives and the
653
00:21:43,359 --> 00:21:45,920
buying company only has e threes Right. Like,
654
00:21:45,920 --> 00:21:48,240
you can run into some and I'm assuming
655
00:21:48,240 --> 00:21:49,680
that actually comes out in the approach and
656
00:21:49,680 --> 00:21:52,164
plan, but then Yeah. Building out how are
657
00:21:52,164 --> 00:21:53,704
we gonna handle this because
658
00:21:54,005 --> 00:21:55,704
we're losing certain functionality.
659
00:21:56,164 --> 00:21:58,644
Yeah. Exactly. Actually, we had that situation earlier.
660
00:21:58,644 --> 00:21:59,605
Was it this year? I think it was
661
00:21:59,605 --> 00:22:00,724
earlier this year. Yeah. We wrapped up this
662
00:22:00,724 --> 00:22:02,644
project in January where we were working with
663
00:22:02,644 --> 00:22:05,945
two very large manufacturing companies. They're global.
664
00:22:06,299 --> 00:22:07,420
Alright. I can't say the name on it,
665
00:22:07,420 --> 00:22:08,539
but I know it's fine. If I told
666
00:22:08,539 --> 00:22:09,340
you the name, you would know who they
667
00:22:09,340 --> 00:22:11,500
are. We were working with them on basically
668
00:22:11,500 --> 00:22:13,420
an approach and plan and that situation was
669
00:22:13,420 --> 00:22:16,380
exactly right. They had one company had M365E5,
670
00:22:16,380 --> 00:22:18,460
the other one had M365E3
671
00:22:18,460 --> 00:22:19,900
and they were coming together as a new
672
00:22:19,900 --> 00:22:21,904
organization and really trying to figure out what's
673
00:22:21,904 --> 00:22:23,585
the and the e three organization had a
674
00:22:23,585 --> 00:22:26,224
bunch of third party tools in the mix.
675
00:22:26,224 --> 00:22:27,505
CrowdStrike and all that, you know, I mean,
676
00:22:27,505 --> 00:22:29,505
they were sort of augmenting the gap there
677
00:22:29,505 --> 00:22:31,505
with other stuff. Yep. And there was a
678
00:22:31,505 --> 00:22:33,105
sort of there was a lot of discussion
679
00:22:33,105 --> 00:22:35,184
and consternation around, like, what's the right at
680
00:22:35,184 --> 00:22:36,144
at the end of the day, this is
681
00:22:36,144 --> 00:22:37,420
just, like, part of the planning, part of
682
00:22:37,420 --> 00:22:38,880
the adjudication. It's, like, okay. Let's
683
00:22:39,180 --> 00:22:40,940
come together and resolve these differences. You're gonna
684
00:22:40,940 --> 00:22:43,180
be one team, etcetera, etcetera. Yep. Actually, that
685
00:22:43,180 --> 00:22:44,859
situation was kind of interesting too because they
686
00:22:44,859 --> 00:22:46,859
were two public companies, and we were working
687
00:22:46,859 --> 00:22:49,259
before the transaction was closed. So before the
688
00:22:49,259 --> 00:22:51,335
legal documents were signed. Oh. And they were
689
00:22:51,335 --> 00:22:53,494
competitors. And so they weren't legally allowed to
690
00:22:53,494 --> 00:22:54,855
talk to each other about this sort of
691
00:22:54,855 --> 00:22:56,775
stuff. Oh, wow. So they talked we were
692
00:22:56,775 --> 00:22:58,215
hired as sort of an intermediary. It was
693
00:22:58,215 --> 00:22:59,894
a unique situation. We were they were able
694
00:22:59,894 --> 00:23:01,335
to talk with us, and we were able
695
00:23:01,335 --> 00:23:02,934
to kind of mediate and figure out, okay.
696
00:23:02,934 --> 00:23:04,679
Like, here's what you guys should be. Like,
697
00:23:04,679 --> 00:23:06,359
if you're a consultative sort of way, here's
698
00:23:06,359 --> 00:23:07,720
what you all should be thinking about. Is
699
00:23:07,720 --> 00:23:10,200
this agreeable person a? Is this agreeable person
700
00:23:10,200 --> 00:23:12,119
b? Person b. Yeah. And that would have
701
00:23:12,119 --> 00:23:13,960
been fascinating. It was it was pretty interesting.
702
00:23:13,960 --> 00:23:16,235
Yeah. Yeah. Very cool. What else? So, yeah.
703
00:23:16,235 --> 00:23:19,115
We talked about NetNewell tools, automating it, building
704
00:23:19,115 --> 00:23:21,134
out those landing zones, Terraform, DSC.
705
00:23:21,595 --> 00:23:23,134
We spent all the time in the Workstations.
706
00:23:23,275 --> 00:23:25,994
Yeah. Deployments and workstations. That's another interesting one
707
00:23:25,994 --> 00:23:28,589
because we talked about their domain joined. Like,
708
00:23:28,750 --> 00:23:30,669
it's not just a, hey, let's go change
709
00:23:30,669 --> 00:23:32,669
the domain or the enter domain that the
710
00:23:32,669 --> 00:23:34,429
enter ID Yeah. And here's the thing, like,
711
00:23:34,429 --> 00:23:37,490
you can't technically, you can flip these machines
712
00:23:37,630 --> 00:23:39,089
in place from
713
00:23:39,390 --> 00:23:42,750
being traditionally domain joined to being enter ID
714
00:23:42,750 --> 00:23:45,225
joined with and then autopilot enabled should they
715
00:23:45,225 --> 00:23:46,585
need to be reset or something. Yeah. You
716
00:23:46,585 --> 00:23:48,825
can do that technically. Like, QuestODM supports some
717
00:23:48,825 --> 00:23:50,664
of that functionality. We've had clients that that
718
00:23:50,664 --> 00:23:52,345
employ that functionality very well. I had a
719
00:23:52,345 --> 00:23:54,904
client use UK based, and this is before
720
00:23:54,904 --> 00:23:56,664
we got involved, but they big bang migrated
721
00:23:56,664 --> 00:23:58,045
I think 5,000 workstations
722
00:23:58,650 --> 00:24:00,890
in like an evening or a weekend. Wow.
723
00:24:00,890 --> 00:24:02,170
I mean, when they tell me this story,
724
00:24:02,170 --> 00:24:03,549
I thought they were lying to be honest.
725
00:24:03,690 --> 00:24:05,769
That just makes me It makes me so
726
00:24:05,769 --> 00:24:07,849
nervous. Yeah. Yeah. Personally, I would not stand
727
00:24:07,849 --> 00:24:09,450
up for that. But I mean the technology
728
00:24:09,450 --> 00:24:11,130
is there. The issues that we have to
729
00:24:11,130 --> 00:24:13,305
figure out though is more on this like,
730
00:24:13,465 --> 00:24:15,384
I'm talking about divestitures a lot because that's
731
00:24:15,384 --> 00:24:17,164
mostly what we have to deal with. Okay.
732
00:24:17,384 --> 00:24:19,225
Because integrations are a little different. Like when
733
00:24:19,225 --> 00:24:21,144
you're if you're buying a company in a
734
00:24:21,144 --> 00:24:22,585
Folsom sort of way, like you bought an
735
00:24:22,585 --> 00:24:25,384
entire entity and there's no carve out taking
736
00:24:25,384 --> 00:24:27,670
place. Yep. You kinda have full control of
737
00:24:27,670 --> 00:24:28,950
the environment and you can do whatever you
738
00:24:28,950 --> 00:24:30,070
want. So you might be able to do
739
00:24:30,070 --> 00:24:31,910
that in place migration. But when you're doing
740
00:24:31,910 --> 00:24:34,390
a carve out, you're not typically getting admin
741
00:24:34,390 --> 00:24:36,730
rights to that selling organization's environment.
742
00:24:37,110 --> 00:24:38,650
Yeah. So it becomes,
743
00:24:38,984 --> 00:24:40,664
you can't do what you might wanna do,
744
00:24:40,664 --> 00:24:41,944
I guess, is what I'm trying to say.
745
00:24:41,944 --> 00:24:43,964
Right? So our typical approach for workstations
746
00:24:44,265 --> 00:24:46,825
is actually to de autopilot enroll with them
747
00:24:46,825 --> 00:24:48,424
from the parent or the selling company's side
748
00:24:48,664 --> 00:24:50,664
Okay. And then autopilot enroll them on the
749
00:24:50,664 --> 00:24:53,859
acquiring organization side and either reset them or
750
00:24:53,859 --> 00:24:56,019
reimage them. Yeah. Depending on that's our typical
751
00:24:56,019 --> 00:24:58,519
sort of playbook, but It's in my
752
00:24:59,140 --> 00:25:00,900
experience, that's the easiest way to do it.
753
00:25:00,900 --> 00:25:02,500
It's a if you do But it causes
754
00:25:02,500 --> 00:25:04,755
consternation. You're wiping the device. What's the situation
755
00:25:04,755 --> 00:25:06,515
with the date on the device? It away.
756
00:25:06,515 --> 00:25:07,875
Exactly. Because at that point in time, you
757
00:25:07,875 --> 00:25:09,394
don't have anything spun up like OneDrive with
758
00:25:09,394 --> 00:25:10,835
no folder move that's gonna move it into
759
00:25:10,835 --> 00:25:12,595
the Exactly. We have to like we have
760
00:25:12,595 --> 00:25:14,934
to kind of hope, pray, plan, and assume
761
00:25:15,075 --> 00:25:18,295
with communications that that the selling organization has
762
00:25:18,539 --> 00:25:20,720
that stuff turned on and it's syncing correctly
763
00:25:21,259 --> 00:25:23,259
and we're getting telemetry and there's communication to
764
00:25:23,259 --> 00:25:24,940
users to make sure that they're checking that
765
00:25:24,940 --> 00:25:27,019
OneDrive icon to make sure there's no To
766
00:25:27,019 --> 00:25:28,700
make sure. There's no red x's or anything
767
00:25:28,700 --> 00:25:30,860
like that. Like, so many people ignore that
768
00:25:30,860 --> 00:25:32,860
the OneDrive sync client. Yeah. It does make
769
00:25:32,860 --> 00:25:34,065
me nervous and this is always a big
770
00:25:34,065 --> 00:25:36,224
point of concern when we come in and
771
00:25:36,224 --> 00:25:37,984
say, hey. Let's wipe all the workstages. Everybody
772
00:25:37,984 --> 00:25:39,904
freaks out. Right? So it takes some Right.
773
00:25:39,984 --> 00:25:42,384
Takes some most organizational change management, so to
774
00:25:42,384 --> 00:25:43,904
speak, to And then I'm assuming too when
775
00:25:43,904 --> 00:25:46,384
you're doing the migration, it's probably also, to
776
00:25:46,384 --> 00:25:48,369
a certain extent, like, what data are we
777
00:25:48,369 --> 00:25:49,970
allowed to take, what data has to stay
778
00:25:49,970 --> 00:25:53,089
behind Yeah. Yeah. Making sure that we're only
779
00:25:53,089 --> 00:25:53,589
migrating
780
00:25:53,970 --> 00:25:55,890
what we're supposed to and that we're not
781
00:25:55,890 --> 00:25:58,690
missing anything. We're also supposed to migrate. Yeah.
782
00:25:58,690 --> 00:26:00,210
Yeah. I mean, on the workstation side, we
783
00:26:00,210 --> 00:26:02,285
don't worry about that so much. It's typically
784
00:26:02,285 --> 00:26:04,204
assumed and agreeable that anything on the workstation
785
00:26:04,204 --> 00:26:06,785
can convey. Okay. And anything in people's OneDrives
786
00:26:06,845 --> 00:26:08,684
can convey typically. I think I haven't had
787
00:26:08,684 --> 00:26:11,085
a seller, knock on wood. I don't I
788
00:26:11,085 --> 00:26:12,884
don't like this adjudication stuff. It's annoying. Good
789
00:26:12,884 --> 00:26:14,880
to call. Tomorrow. You're right. Like, I mean,
790
00:26:14,880 --> 00:26:16,559
this may come up. But generally speaking, they
791
00:26:16,559 --> 00:26:18,160
kinda give people the benefit of the doubt
792
00:26:18,160 --> 00:26:19,940
that, hey, people aren't stealing
793
00:26:20,320 --> 00:26:22,240
or trying to actual trade stuff. Yeah. Where
794
00:26:22,240 --> 00:26:23,600
that comes more into play is, like, on
795
00:26:23,600 --> 00:26:25,759
the SharePoint team's file share side of the
796
00:26:25,759 --> 00:26:27,600
house where we maybe extend a bit more
797
00:26:27,600 --> 00:26:29,964
time. And that's we try and we start
798
00:26:29,964 --> 00:26:31,804
that process in the approaching plan where we
799
00:26:31,804 --> 00:26:33,884
sort of draw the boundary around the what
800
00:26:33,884 --> 00:26:36,525
possibly might migrate. Yeah. But there's usually ongoing
801
00:26:36,525 --> 00:26:39,005
adjudication about okay what exactly is gonna I
802
00:26:39,005 --> 00:26:40,684
like that word adjudication by the way. It's
803
00:26:40,684 --> 00:26:42,559
a fun word. But there's ongoing sort of
804
00:26:42,559 --> 00:26:44,880
debate about what is and isn't migrating and
805
00:26:44,880 --> 00:26:46,559
sometimes a reversal of decisions too, which is
806
00:26:46,559 --> 00:26:47,940
always fun. Anyway, yeah.
807
00:26:48,480 --> 00:26:51,140
Wow. So that's you got it all built,
808
00:26:51,200 --> 00:26:51,700
configured
809
00:26:52,080 --> 00:26:54,080
Yeah. Ready to go. Like, at this point
810
00:26:54,080 --> 00:26:55,359
in time Yeah. The end of this, you
811
00:26:55,359 --> 00:26:57,524
haven't ready to migrate. Right. You haven't actually
812
00:26:57,524 --> 00:27:00,164
migrated anything. You've just prepped. Okay. It's all
813
00:27:00,164 --> 00:27:02,244
ready. It's here to go. We're gonna move
814
00:27:02,244 --> 00:27:04,005
it over now. I've heard this say, we're
815
00:27:04,005 --> 00:27:05,524
also staging the data in this space. Okay.
816
00:27:05,524 --> 00:27:06,884
Yeah. So So you can set up a
817
00:27:06,884 --> 00:27:09,630
free migration of some of the mailboxes. Yeah.
818
00:27:09,710 --> 00:27:11,470
We pre stage the data, like, for example,
819
00:27:11,470 --> 00:27:13,809
with migration was mid time migration was
820
00:27:14,269 --> 00:27:15,410
used you precede
821
00:27:15,789 --> 00:27:18,109
email data that's, like, t minus thirty days
822
00:27:18,109 --> 00:27:20,509
old, typically. Yep. You get all that sort
823
00:27:20,509 --> 00:27:22,190
of stuff staged, and you fix errors, and
824
00:27:22,190 --> 00:27:23,390
you deal with all that. And that's it's
825
00:27:23,390 --> 00:27:24,670
kind of kinda works in the background. Same
826
00:27:24,670 --> 00:27:26,005
thing with SharePoint we use. I mean, it
827
00:27:26,005 --> 00:27:28,505
depends. We typically use Sharegate. Sharegate. Okay. And
828
00:27:28,804 --> 00:27:30,724
and same thing for Teams. And we can
829
00:27:30,724 --> 00:27:32,085
also use Quest and we do sometimes. It
830
00:27:32,085 --> 00:27:34,484
depends on the situation. So anyway, we we
831
00:27:34,484 --> 00:27:36,325
precede as much data as we can during
832
00:27:36,325 --> 00:27:38,244
this phase. Alright. And then you get to
833
00:27:38,244 --> 00:27:39,944
the cut over where everybody's
834
00:27:40,630 --> 00:27:42,950
probably Yeah. All hands on deck. All hands
835
00:27:42,950 --> 00:27:45,109
on deck. And Yeah. There's a couple different
836
00:27:45,109 --> 00:27:47,509
approaches here. Like, you have the big bang,
837
00:27:47,509 --> 00:27:49,029
the one you talked about, where maybe you're
838
00:27:49,029 --> 00:27:51,990
migrating 5,000 users in a night or in
839
00:27:51,990 --> 00:27:54,630
a weekend. Yep. Or there's probably also scenarios
840
00:27:54,630 --> 00:27:56,294
where you may try to do things a
841
00:27:56,294 --> 00:27:58,774
little bit more gradual and probably pros and
842
00:27:58,774 --> 00:28:00,774
cons to both of those. Yeah. We almost
843
00:28:00,774 --> 00:28:03,734
always big bang identity and email. Okay. Because
844
00:28:03,734 --> 00:28:05,595
it's just not feasible in my opinion.
845
00:28:06,134 --> 00:28:07,894
I mean, it technically, I get that you
846
00:28:07,894 --> 00:28:09,575
can make this work. But, like, again, with
847
00:28:09,575 --> 00:28:12,000
the divestiture kind of situation in mind, the
848
00:28:12,000 --> 00:28:14,240
selling company doesn't want us to screw around
849
00:28:14,240 --> 00:28:16,240
with their email flow. Yep. Makes sense. They
850
00:28:16,240 --> 00:28:17,679
do not want us putting tools in place
851
00:28:17,679 --> 00:28:19,359
that messaged through. That's just that's not an
852
00:28:19,359 --> 00:28:22,640
option realistically speaking. Yeah. So we are typically
853
00:28:22,640 --> 00:28:24,724
doing a big bang migration out of necessity
854
00:28:24,724 --> 00:28:26,984
on at least on email and identities.
855
00:28:27,365 --> 00:28:29,284
Alright. Just because otherwise it gets confusing as
856
00:28:29,284 --> 00:28:30,964
to how do you even email this person.
857
00:28:30,964 --> 00:28:32,404
I know you use forwarders and other stuff,
858
00:28:32,404 --> 00:28:33,924
but like it just becomes a Yeah. It
859
00:28:33,924 --> 00:28:36,164
gets messy. Yeah. And then the other actually
860
00:28:36,164 --> 00:28:38,339
the sticking point is usually calendars and trying
861
00:28:38,339 --> 00:28:40,500
to see, like, trying to schedule meetings accurately
862
00:28:40,500 --> 00:28:42,619
with people and understand their availability. If we
863
00:28:42,859 --> 00:28:44,539
I didn't mention this, but when we do
864
00:28:44,539 --> 00:28:47,019
a final cut over of email using, like,
865
00:28:47,019 --> 00:28:49,339
for example, migration whiz, that final cut over
866
00:28:49,339 --> 00:28:50,940
is what brings the calendar over. There are
867
00:28:50,940 --> 00:28:53,654
no calendar items brought over Okay. Until that
868
00:28:53,654 --> 00:28:55,815
point. So it's not That's right. Because calendar
869
00:28:55,815 --> 00:28:58,474
doesn't come over to pre stage Correct. With
870
00:28:58,615 --> 00:29:00,214
the type. Correct. And actually if you do,
871
00:29:00,214 --> 00:29:01,894
like, if you do bring it over for
872
00:29:01,894 --> 00:29:03,414
whatever reason, it causes it, it can cause
873
00:29:03,414 --> 00:29:04,934
issues. You wanna do that in one fell
874
00:29:04,934 --> 00:29:06,694
swoop at the end. Yeah. Calendar point, like,
875
00:29:06,694 --> 00:29:09,890
getting edits, deletions, changes. Yeah. I've seen the
876
00:29:09,890 --> 00:29:11,930
major issues of recurring meetings. There's all kinds
877
00:29:11,930 --> 00:29:13,330
of problems if you do that. So, yeah.
878
00:29:13,330 --> 00:29:14,330
So you have to bring that over at
879
00:29:14,330 --> 00:29:15,250
the end. So if you got some people
880
00:29:15,250 --> 00:29:17,170
migrating, some people now, you can't see calendars
881
00:29:17,170 --> 00:29:18,630
accurately unless you set up
882
00:29:18,930 --> 00:29:21,170
calendar, like, federation and stuff. You're not doing
883
00:29:21,170 --> 00:29:22,424
that in a situation.
884
00:29:22,884 --> 00:29:24,805
So so it's a big bang email cut
885
00:29:24,805 --> 00:29:26,025
over typically. And then
886
00:29:26,404 --> 00:29:28,244
in the typical big bang cut over is
887
00:29:28,244 --> 00:29:30,325
also kind of group SharePoint teams. Those are
888
00:29:30,325 --> 00:29:32,105
also typically big bang cut over.
889
00:29:32,565 --> 00:29:35,720
Okay. To the extent that we've successfully adjudicated
890
00:29:35,720 --> 00:29:38,200
or agreed upon what's migrating, there's usually some
891
00:29:38,200 --> 00:29:39,179
subset of sites
892
00:29:39,559 --> 00:29:40,059
where
893
00:29:40,440 --> 00:29:42,759
the selling company is insisting on doing a
894
00:29:42,759 --> 00:29:44,919
deep review or maybe lawyers need to get
895
00:29:44,919 --> 00:29:47,414
involved to data data. I can imagine some
896
00:29:47,414 --> 00:29:49,974
of those probably more sensitive sites. Yeah. Yeah.
897
00:29:49,974 --> 00:29:51,894
Again, it depends on the business side. Understand
898
00:29:51,894 --> 00:29:53,894
some of those Some people just sometimes, like,
899
00:29:53,894 --> 00:29:56,214
I I understand, like, security, and I definitely
900
00:29:56,214 --> 00:29:58,454
appreciate that. But sometimes, like, sometimes you kinda
901
00:29:58,454 --> 00:29:59,734
wish, like, can we just agree to be
902
00:29:59,734 --> 00:30:01,289
adults here and, like, business professionals and,
903
00:30:03,289 --> 00:30:04,890
the new company that's being created like we'll
904
00:30:04,890 --> 00:30:06,410
just delete stuff that isn't relevant. We just
905
00:30:06,410 --> 00:30:08,109
agree to this is like a business agreement.
906
00:30:08,490 --> 00:30:10,190
It sometimes works, sometimes doesn't.
907
00:30:10,650 --> 00:30:12,650
But anyway, sometimes stuff doesn't migrate for that
908
00:30:12,650 --> 00:30:13,850
reason. We kind of leave it behind and
909
00:30:13,850 --> 00:30:15,369
we migrate it later. But generally speaking we
910
00:30:15,369 --> 00:30:17,654
try to bring those SharePoint team sites over
911
00:30:17,654 --> 00:30:18,934
the scene. And OneDrive as well. Sorry. I
912
00:30:18,934 --> 00:30:21,015
forgot the message now. Sorry. Actually, that's not
913
00:30:21,015 --> 00:30:23,255
entirely true. We bring OneDrives over with people's
914
00:30:23,255 --> 00:30:23,755
workstations.
915
00:30:24,214 --> 00:30:26,054
Oh, okay. Right? It makes sense with a
916
00:30:26,054 --> 00:30:27,654
known folder. Yeah. Because otherwise, if we brought
917
00:30:27,654 --> 00:30:29,640
OneDrives over ahead of time, they're on their
918
00:30:29,720 --> 00:30:32,039
workstation that's connected to the selling organization. Their
919
00:30:32,039 --> 00:30:34,200
OneDrive is gonna get us sick. Right. So
920
00:30:34,200 --> 00:30:35,799
we timed OneDrives with the migrate with the
921
00:30:35,799 --> 00:30:37,720
workstations, and that's kind of the big the
922
00:30:37,720 --> 00:30:39,320
workstations is really the big question mark in
923
00:30:39,320 --> 00:30:41,160
terms of big bang or not. It really
924
00:30:41,160 --> 00:30:43,195
depends a lot on the logistics and what
925
00:30:43,195 --> 00:30:45,355
can be supported and what's agreeable to the
926
00:30:45,355 --> 00:30:47,595
business. We I would like to big bang
927
00:30:47,595 --> 00:30:49,595
workstations the same weekend. It just makes everything
928
00:30:49,595 --> 00:30:50,875
easier if everybody sort of wakes up on
929
00:30:50,875 --> 00:30:52,555
Monday morning and they're on their new stuff.
930
00:30:52,555 --> 00:30:54,234
Yeah. That's the best scenario if we can
931
00:30:54,234 --> 00:30:56,410
do it. But sometimes if if they have
932
00:30:56,410 --> 00:30:57,210
a large number,
933
00:30:57,690 --> 00:31:00,090
on-site, like a manufacturing plant or something like
934
00:31:00,090 --> 00:31:01,769
that Okay. Right, we have to dispatch a
935
00:31:01,769 --> 00:31:03,370
small army to kind of facilitate some of
936
00:31:03,370 --> 00:31:05,210
this stuff because, again, the the organization doesn't
937
00:31:05,210 --> 00:31:06,430
typically have IT staff.
938
00:31:06,730 --> 00:31:08,105
So we're sending a small army at these
939
00:31:08,105 --> 00:31:09,704
locations. And depending on how many there are
940
00:31:09,704 --> 00:31:11,464
and how where they're located in the world,
941
00:31:11,464 --> 00:31:12,264
we may or may not be able to
942
00:31:12,264 --> 00:31:13,865
do that all on the same weekend. Got
943
00:31:13,865 --> 00:31:15,065
it. So we just have to kind of
944
00:31:15,065 --> 00:31:16,984
think through some of that stuff. And sometimes
945
00:31:16,984 --> 00:31:18,764
we big bang it, sometimes we don't. Alright.
946
00:31:18,825 --> 00:31:21,065
Yeah. Very cool. Well, thanks. Yeah. At the
947
00:31:21,065 --> 00:31:22,799
end, we're at the end of all that,
948
00:31:22,880 --> 00:31:24,640
that's typically the work my team's doing. We
949
00:31:24,640 --> 00:31:26,000
might bring over applications like we were talking
950
00:31:26,000 --> 00:31:27,440
about earlier too at the same time. Alright.
951
00:31:27,440 --> 00:31:28,799
But at the end of all this, typically,
952
00:31:28,799 --> 00:31:30,960
there's they're online in the new environment. They're
953
00:31:30,960 --> 00:31:32,799
working on their new either they're newly issued
954
00:31:32,880 --> 00:31:34,640
I forgot to mention. Sometimes we issue new
955
00:31:34,640 --> 00:31:35,140
workstations
956
00:31:35,674 --> 00:31:37,914
because Okay. Maybe the workstation the hardware sometimes
957
00:31:37,914 --> 00:31:39,515
isn't conveying as part of the transaction. Like,
958
00:31:39,515 --> 00:31:41,674
the buyer has not bought the workstation. With
959
00:31:41,674 --> 00:31:43,035
the seller. Yeah. It has to be sent
960
00:31:43,035 --> 00:31:44,274
back to the seller or something. That's ridiculous.
961
00:31:44,274 --> 00:31:46,154
I think, but that's what that's sometimes what
962
00:31:46,154 --> 00:31:48,154
happens. So either we've given them new machines
963
00:31:48,154 --> 00:31:49,375
or they're using newly
964
00:31:50,190 --> 00:31:52,669
reset or newly released provisions. Yep. Yep. They're
965
00:31:52,669 --> 00:31:54,829
on their new email. Everybody's happy. At least
966
00:31:54,829 --> 00:31:57,089
within a couple of days, everybody's happy. And
967
00:31:57,390 --> 00:31:59,309
but sometimes there's some applications that are sort
968
00:31:59,309 --> 00:32:01,789
of leaving behind, like, those ERPs and other
969
00:32:01,789 --> 00:32:04,634
big big behemoth type applications that just take
970
00:32:04,634 --> 00:32:06,734
more time and effort focusing on the migrate.
971
00:32:06,794 --> 00:32:08,974
Got it. So yeah. That's it. Awesome.
972
00:32:09,275 --> 00:32:11,755
Well, very cool. Thanks, Frank. Yeah. I appreciate
973
00:32:11,755 --> 00:32:14,654
it. Yeah, man. It's always fascinating. I haven't
974
00:32:15,035 --> 00:32:17,694
I have not encountered anybody that's focused
975
00:32:18,049 --> 00:32:18,710
this much
976
00:32:19,329 --> 00:32:21,569
on mergers and investitures. So it was This
977
00:32:21,569 --> 00:32:22,609
is really one of our one of our
978
00:32:22,609 --> 00:32:24,529
key one of our team's key focus areas
979
00:32:24,529 --> 00:32:26,929
is this kind of project. Alright. Perfect. Well,
980
00:32:26,929 --> 00:32:28,390
we'll put links in the episodes,
981
00:32:29,169 --> 00:32:32,424
company website, your social media, Anything else you
982
00:32:32,424 --> 00:32:33,805
wanna share with people,
983
00:32:34,424 --> 00:32:35,945
socials if they wanna get in touch with
984
00:32:35,945 --> 00:32:36,605
you or
985
00:32:36,984 --> 00:32:39,545
websites, LinkedIn, best places to find you? I'm
986
00:32:39,545 --> 00:32:41,384
pretty easy to find, to be honest. Pretty
987
00:32:41,384 --> 00:32:42,664
much on all the socials, you can find
988
00:32:42,664 --> 00:32:44,390
me my first and last name. Okay. I
989
00:32:44,390 --> 00:32:45,509
know you have links, but just to say
990
00:32:45,509 --> 00:32:47,109
that out loud in case somebody's Perfect. While
991
00:32:47,109 --> 00:32:49,669
they're listening. Yes. Exactly. Yeah. So I'm on
992
00:32:49,669 --> 00:32:50,649
x blues guy,
993
00:32:50,950 --> 00:32:51,450
LinkedIn,
994
00:32:51,990 --> 00:32:53,509
Macedon. I don't use it that much when
995
00:32:53,509 --> 00:32:54,950
I'm on there. Okay. I'm on GitHub. So
996
00:32:54,950 --> 00:32:56,069
there's all kinds of ways to get All
997
00:32:56,069 --> 00:32:57,929
of them. Are you the only Frank Lesniak?
998
00:32:58,789 --> 00:33:01,554
No. You'll find one other Frank Lesniak that
999
00:33:01,554 --> 00:33:03,974
comes up when you Google Alright. Name. He's,
1000
00:33:04,674 --> 00:33:06,194
funny enough, he lives in Chicago area, which
1001
00:33:06,194 --> 00:33:07,474
is where I'm where which is where I
1002
00:33:07,474 --> 00:33:09,954
live. But he's, I think, either an administrator
1003
00:33:09,954 --> 00:33:11,714
or, like, a long tenure teacher at a
1004
00:33:11,714 --> 00:33:13,714
public school. Okay. So that's not me. I'm
1005
00:33:13,714 --> 00:33:15,569
not a teacher. So Chicago, are you a
1006
00:33:15,569 --> 00:33:16,930
Bears fan? Are you a football fan? I
1007
00:33:16,930 --> 00:33:18,210
like the Bear. I'm not a I'm not
1008
00:33:18,210 --> 00:33:19,890
like a mega Bears fan. Like, I'm not
1009
00:33:19,890 --> 00:33:21,809
on if you ever seen SNL skits, the
1010
00:33:21,809 --> 00:33:23,170
Supermans, I'm not one of those guys. You
1011
00:33:23,170 --> 00:33:24,369
know? I do like the Bears. I watched
1012
00:33:24,369 --> 00:33:26,369
them the other night. Alright. Yeah. I grew
1013
00:33:26,369 --> 00:33:27,890
up in Michigan, so I'm a Lions fan.
1014
00:33:27,890 --> 00:33:29,089
Okay. I'm still a little mad at you
1015
00:33:29,089 --> 00:33:29,865
for taking Ben
1016
00:33:30,825 --> 00:33:31,325
Johnson.
1017
00:33:31,625 --> 00:33:34,184
Sorry, man. Yeah. That's fair. It happens. Yep.
1018
00:33:34,184 --> 00:33:35,625
Alright. Well, I will let you go. I
1019
00:33:35,625 --> 00:33:37,224
saw the drink cart go by Yes, I
1020
00:33:37,224 --> 00:33:39,545
see. The Expo Hall. So right now this
1021
00:33:39,545 --> 00:33:41,884
episode is standing between us and
1022
00:33:42,345 --> 00:33:44,025
a party in the Expo Hall. Okay. So
1023
00:33:44,025 --> 00:33:45,910
thanks again for joining us. Yeah. All the
1024
00:33:45,910 --> 00:33:47,830
links for stuff. I'll get any other links
1025
00:33:47,830 --> 00:33:49,349
too that you wanna put in the show
1026
00:33:49,349 --> 00:33:50,250
notes, and
1027
00:33:50,630 --> 00:33:52,309
enjoy the rest of the conference. Yeah. Thank
1028
00:33:52,309 --> 00:33:53,849
you. Thanks for having me. Thank you.
1029
00:33:55,830 --> 00:33:58,230
If you enjoyed the podcast, go leave us
1030
00:33:58,230 --> 00:34:00,355
a five star rating in iTunes. It helps
1031
00:34:00,355 --> 00:34:02,035
to get the word out so more IT
1032
00:34:02,035 --> 00:34:04,195
pros can learn about Office three sixty five
1033
00:34:04,195 --> 00:34:04,855
and Azure.
1034
00:34:05,394 --> 00:34:07,075
If you have any questions you want us
1035
00:34:07,075 --> 00:34:09,235
to address on the show, or feedback about
1036
00:34:09,235 --> 00:34:11,635
the show, feel free to reach out via
1037
00:34:11,635 --> 00:34:12,295
our website,
1038
00:34:12,598 --> 00:34:13,738
Twitter, or Facebook.
1039
00:34:14,118 --> 00:34:15,958
Thanks again for listening, and have a great
1040
00:34:15,958 --> 00:34:16,458
day.