Welcome back to another episode of the Real Estate Excellence podcast with your host Tracy Hayes!

 

In today’s episode we have yet another power player in the industry: Katy Haluch!

 

Katy is the Operations Manager for one of the top real estate teams in Northeast FL. She is dedicated to her job, is continually looking to improve and just "gets it".  She plays a pinnacle role in setting the culture of not only her office but the agents she supports. In this interview she shares the importance of having the right processes that make everyone’s life easier, what she takes into account when hiring a new team member, how she improves her skills as an Operations Manager at Keller Williams Realty Atlantic Partners  and much more.                                                                                         

Tune in!

 

[00:01 - 09:32] Opening Segment 

  • I welcome today’s guest, Katy Haluch!
  • Quick shout out to our sponsors:
  • Born and raised in Jacksonville - Florida, Katy shares how after trying out different jobs she got into Real Estate.
  • A college degree is not a prerequisite to be in Real Estate.
  • From working at a restaurant to starting a new career in Real Estate.
  • The learnings from having worked in the service industry.

[09:32 -30:09] Real Estate and Company Culture

  • Networking and building a culture with Real Estate Agents.
  • Katy describes her company culture.
    • Trust
    • Relationships
    • Solutions instead of problems
  • Katy shares with the audience their hiring process:
    • Core values
    • Mindset
    • Having a longer than usual hiring process
    • Hiring as a team effort
  • How Katy brings her style to the Operations Manager position. 
  • Building systems that benefit Real Estate agents.
  • Having faith in your team members and processes.
  • The difference between being busy and being productive.
  • The importance of making mistakes and learning from them.

[30:10 -37:09:]  Sharpening your sword as an Operations Manager

  • Making connections, operations coaching, networking and joining events.
  • Self education through podcasts that share their success strategies.

[37:10 - 42:40] Closing Segment

  • Is it more important who you know or what you know?
    • Who you know
  • Working with independent agents or teams?
    • Teams
  • Advantages of being on a team
  • The Jumbo Shrimp, or The Jaguars?
    • The Jaguars
  • Travel bucket list
    • Australia and Italy
  • Connect with Katy
    • See links below.
  • Final words

 

Tweetable Quotes:

 

“Some of my big rocks are really to create that culture nobody wants to leave and kind of live that, but the day to day is really gonna be to create and build systems and processes that make everyone’s life easier” - Katy Haluch.

”Everyone is going to make mistakes, we’re human, so you have to allow someone to make a mistake and learn from that” - Katy Haluch.

You can reach out to Katy on Facebook, and Instagram. 

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