We’ve been talking a lot about Truck Driver Appreciation but what we haven’t been talking about is the importance of a feedback loop from your actual drivers.
We typically do feedback surveys for customers and leads. But most companies as a whole don’t do it for their internal employees--driver or not.
So if you haven’t started up your own feedback loop process, it’s a good time to start--or at least budget for it in the future so you can know those happiness and frustration points of the job year-round.
Helping us get that started is co-founder and CEO of Workhound, Max Farrell; who joins this week's episode to break it all down.
Show Links:
- Workhound’s resources and case studies
- Connect with Max Farrell on Linkedin
- Connect with Blythe via her website or on Linkedin, YouTube, and TikTok
-----------------------------------------------
THANK YOU TO OUR SPONSORS!
At SPI Logistics they have industry-leading technology, systems, and back-office support to help you succeed. Learn more about SPI’s freight agent program here. Make sure to let them know we sent you!
-----------------------------------------------
ABOUT THE PODCAST:
Everything is Logistics is a podcast for the thinkers in freight. Subscribe to our newsletter to never miss an episode.
Follow EIL host Blythe Brumleve on social: Twitter | LinkedIn| Instagram| TikTok| YouTube
