Being a successful business leader requires more than just making a profit. It's about hiring the right people, training them well, and treating them with respect.
It's about finding ways to infuse passion and wonder into their work to create memorable customer experiences. And it's about building relationships - with team members, customers, and the community.
In this episode of Bippity Boppity Business, former VP of Magic Kingdom, Dan Cockerell, shares his insights on what it takes to be a successful business leader.
He discusses the importance of having a common purpose, the power of storytelling, and the need to build relationships.
Rita Richa [Our Host] and Dan have a magical discussion about:
•Why Dan Cockerell believes that having a common purpose is important for keeping a culture together.
• How hiring the right people, training them well, and treating them with respect is key to being a successful leader.
• The reason Disney uses storytelling to connect with their audience and inspire them to take action AND is something that businesses of all sizes can adapt to fit their own needs
• Stories are memorable, and by sharing them, businesses can create an emotional connection with their customers
•Leaders should encourage their team to find ways to infuse passion and wonder into their work to create memorable experiences for customers- by involving the team in the creation process and being open-minded to new ideas.
• How leaders can make a difference by respecting and valuing diversity among team members, listening to everyone's point of view, and giving them a chance to express themselves candidly.
• What to do to create a super fan of your business, service or product. [Hint: you need both consistency (the science) as well as an emotional connection (the art).]
Dan’s advice is timely and relevant for business leaders of all sizes. By following his advice, you can create a culture of excellence in your organization and inspire your team to reach new levels of success!
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Connect with Rita:
Visit her website: https://bippityboppitybiz.com
Connect with her on LinkedIn: www.linkedin.com/in/ritaricha
Do you have a podcast you want to create, rebrand, or grow? Discover Rita’s NEW podcast consulting company, Reignite Media. Be sure to stick around for the Disney Rapid Fire Questions segment! You definitely won’t want to miss Dan’s creative answers!
Do you wish to connect with our special guest?
Connect with Dan Cockerell @ Cockerell Consulting:
Dan’s LinkedIn: https://www.linkedin.com/in/dancockerell/
Dan’s Instagram: https://www.instagram.com/dancockerell/
Dan’s Website: https://dancockerell.com/
Dan’s Email: [email protected]